Experts Reviews · 2026 Ratings

The Best Water Softener Repair

We graded 30 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$441typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
94%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 44,577 Google reviews of 30 top-rated water softener repair nationwide. Updated October 28, 2026.

Find the right company for your job

Pick the job — we re-rank companies by how customers rated that exact job.

Best water softener repair for sewer repair

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1Ballard Plumbing Heating & Air Conditioning logoBallard Plumbing Heating & Air Conditioning★ 4.92 on this job24 jobs reviewedusually $200–400How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%4.92★Number of such jobs 25%24Overall Experts Score 20%89Job match= 87Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
2Elite Plumbing & Drains LLC logoElite Plumbing & Drains LLC★ 4.93 on this job15 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%4.93★Number of such jobs 25%15Overall Experts Score 20%99Job match= 86Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
3First Class Plumbing & AC logoFirst Class Plumbing & AC★ 4.86 on this job22 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%4.86★Number of such jobs 25%22Overall Experts Score 20%87Job match= 83Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.83
4Alpine Plumbing, Heating, and Air logoAlpine Plumbing, Heating, and Air★ 4.76 on this job17 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%4.76★Number of such jobs 25%17Overall Experts Score 20%89Job match= 76Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76
5Michael & Son Services logoMichael & Son Services★ 4.67 on this job43 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%4.67★Number of such jobs 25%43Overall Experts Score 20%81Job match= 73Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.73
6Sweetwater Plumbing logoSweetwater Plumbing★ 4.67 on this job12 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%4.67★Number of such jobs 25%12Overall Experts Score 20%85Job match= 69Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.69

Job match = this company’s ★ on reviews Google tagged “Sewer repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about sewer repair

Erik6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
First Class Plumbing & AC logoFirst Class Plumbing & AC

Mark, Randy, Gelacio, Edgar.Thank you again for the great and professional service that you and your team provided. The team showed up on time, the service was explained to us and it was done in fast and efficient. Highly recommended.

Paid $2,000+Great pricePlumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Catherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Alpine Plumbing, Heating, and Air logoAlpine Plumbing, Heating, and Air

I cannot thank Jeff and Alpine Plumbing enough for their incredible honesty, professionalism, and expertise. After three different plumbing companies pushed for an invasive $4k - $14k driveway excavation for an alleged sewer failure, I called Alpine for another opinion. Jeff ran a camera inspection - twice - and…

Toilet repairSewer repair
Marc3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Michael & Son Services logoMichael & Son Services

We discovered the sewer clean out in the front yard was leaking sewage Friday at 11am just before heading out for Labor Day weekend. Michael and Sons arrived earlier than they said they would and had the clog cleared up within 30 minutes. Fast and professional.

Paid $1,000–1,200OverpricedSewer repair
MJohnny9092 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Ballard Plumbing Heating & Air Conditioning logoBallard Plumbing Heating & Air Co…

Jordan provided excellent service and made sure to clean up after performing the repair. I am extremely satisfied.

Paid $200–400Reasonable priceSewer repair
Joanne11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Sweetwater Plumbing logoSweetwater Plumbing

Chris was very responsive Knowledgeable and understood what our needs were and is working towards resolution long-term for our plumbing needs

Paid $400–600Reasonable priceSewer repair
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Alpine Plumbing, Heating, and Air logoAlpine Plumbing, Heating, and Air

We had to replace the sewer line from our home to the main line in the alley. Vince gave us a couple different options at different price points. He explained the work that was to be done and answered all my questions. Their crew was at our home for 5 days. Everyone was helpful and answered questions. They…

Paid $2,000+Reasonable pricePlumbing pipe repairOutdoor plumbing system repairSewer repair

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of water softener repair).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1HydroClear Water Treatment logoHydroClear Water TreatmentSan Antonio, TXA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
2Little Profit Water Softeners logoLittle Profit Water SoftenersSan Antonio, TXA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
3Exquisite Air & Water Services, Inc logoExquisite Air & Water Services, IncHolly Springs, NCA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.99—
4North Carolina Water Company logoNorth Carolina Water CompanyHolly Springs, NCA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.99—
5Elite Plumbing & Drains LLC logoElite Plumbing & Drains LLCSan Bernardino, CAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.99$555
6LegaSeay Water Solutions logoLegaSeay Water SolutionsSan Antonio, TXA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.99—
7Cisneros Brothers Plumbing logoCisneros Brothers PlumbingSan Bernardino, CAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.97$542
8Aqua Viva Home Solutions LLC, Water Softeners logoAqua Viva Home Solutions LLC, Water SoftenersSan Antonio, TXA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.98—
9Red Rocket Plumbing logoRed Rocket PlumbingSan Bernardino, CAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%98+13.9Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.97$556
10Ascent Plumbing Air Conditioning and Heating logoAscent Plumbing Air Conditioning and HeatingSan Bernardino, CAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$430
11Lasting Legacy Plumbing Heating and Air logoLasting Legacy Plumbing Heating and AirSan Bernardino, CAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.95$176
12Beal Well & Pump logoBeal Well & PumpHolly Springs, NCA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%94+24.5Value 15%97+14.8Craft & service penalty99−0.1Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–4.95—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
HVAC system maintenance$19$57$17698%
HVAC system repair$83$366$1.2k94%
A/C system maintenance$27$135$52996%
Plumbing pipe repair$317$567$1.2k96%
Water heater installation$1.4k$1.9k$2.8k95%
Plumbing leak detection$122$353$59394%
Toilet repair$205$383$78691%
A/C system repair$202$466$99897%
Drain cleaning$57$216$65595%
Heating system maintenance$19$57$16698%
Installation$680$1.1k$1.6k93%
Water heater repair$158$351$78895%

Water Softener Repair at a glance

How the 30 water softener repair we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A2997%
  • Grade B13%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up2273%
  • 4.80–4.89★723%
  • 4.60–4.79★13%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality5,56420%
  • Professionalism7,05825%
  • Responsiveness5,90521%
  • Punctuality5,74520%
  • Value3,81714%

Was the price fair?

All price verdicts left with reviews.

  • Great price1,44927%
  • Reasonable3,05858%
  • Overpriced2785%
  • Not sure4879%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.