Experts Reviews · 2026 Ratings

The Best Water Softener Services

We graded 11 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$542typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
96%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.93★average ratingPlain average of every Google star rating we collected for these companies.
1.3%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 9,422 Google reviews of 11 top-rated water softener services nationwide. Updated October 28, 2026.

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Best water softener services for plumbing leak detection

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Typical priceMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).$294
Middle half paid25th to 75th percentile of reported prices: half of all customers paid inside this range.$99–$687
Said fair or greatOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%
Reviews of this jobNumber of Google reviews in this category tagged with the job.392
1Bill Frusco Plumbing Heating and Air Conditioning logoBill Frusco Plumbing Heating and Air Conditioning★ 4.96 on this job148 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%4.96★Number of such jobs 25%148Overall Experts Score 20%94Job match= 95Stars are pulled toward the category average (4.93★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.95
2Heiland home services logoHeiland home services★ 5.00 on this job35 jobs reviewedusually $800–900How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%5.00★Number of such jobs 25%35Overall Experts Score 20%99Job match= 92Stars are pulled toward the category average (4.93★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.92
3Plumbing Pals logoPlumbing Pals★ 4.93 on this job122 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%4.93★Number of such jobs 25%122Overall Experts Score 20%86Job match= 91Stars are pulled toward the category average (4.93★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.91
4Home Advantage Plumbing Services LLC logoHome Advantage Plumbing Services LLC★ 5.00 on this job27 jobs reviewedusually $2,000+How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%5.00★Number of such jobs 25%27Overall Experts Score 20%99Job match= 90Stars are pulled toward the category average (4.93★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.90
5MVP Plumbing logoMVP Plumbing★ 5.00 on this job24 jobs reviewedusually $800–1,000How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%5.00★Number of such jobs 25%24Overall Experts Score 20%98Job match= 89Stars are pulled toward the category average (4.93★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.89
6Plumb it Heat it Cool it logoPlumb it Heat it Cool it★ 4.87 on this job39 jobs reviewedusually $1–100How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%4.87★Number of such jobs 25%39Overall Experts Score 20%81Job match= 80Stars are pulled toward the category average (4.93★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80

Job match = this company’s ★ on reviews Google tagged “Plumbing leak detection” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about plumbing leak detection

Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Bill Frusco Plumbing Heating and Air Conditioning logoBill Frusco Plumbing Heating and …

Isaiah found the problem quickly and heater is now working. Thank you for your quick response.

Paid $1,000–1,200Reasonable pricePlumbing leak detection
AndrewLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Plumb it Heat it Cool it logoPlumb it Heat it Cool it

Plumb it Heat it Cool it is great. After buying a house that wasn't super well maintained, they've come out several times for me now to help with problems that emerge. They've always been prompt, courteous, and very effective. They want to help you and will find the best way to solve your problems.

Water heater installationHVAC system repairHVAC system maintenance
JoeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Home Advantage Plumbing Services LLC logoHome Advantage Plumbing Services …

The owner is very knowledgeable. He did a complete inspection of my sewer lateral line as required by one of the local municipal. After doing making an assessment, he took the time to explain the work that needed to be performed. He schedule the work and completed the job in a timely manner at a reasonable price. I…

Paid $2,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairSewer repair
Alexander3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
MVP Plumbing logoMVP Plumbing

I am feeling relief after a good experience with MVP Plumbing. Adam came for what we thought was just a faucet leak only to find that my house was receiving 150psi water following Aqua replacing the pipes on my street this past spring. The recommended pressure is only 75 psi and the water pressure was beginning to…

Paid $800–1,000Reasonable pricePlumbing leak detectionFaucet repairShower repair
EmmaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Plumbing Pals logoPlumbing Pals

I think this may be my second Google review for plumbing pals, but that’s how much I love them. I’ve used them in the past for huge jobs digging up my basement and driveway to replace my full drain pipe line, and I’ve used them for small things like a leaky faucet that needed replacing down to the wire. They’re…

Great pricePlumbing leak detectionPlumbing pipe repairFaucet repair
Drew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Heiland home services logoHeiland home services

Max is extremely professional and kind. He came out same day and identified the issue. Fair pricing and honest work. Highly recommend.

Plumbing leak detectionPlumbing pipe repairSewer cleaning

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of water softener services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Dierolf Plumbing and Water Treatment, LLC logoDierolf Plumbing and Water Treatment, LLCPhiladelphia, PAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%98+62.3Reliability 28%100+28.2Replies to reviews 8%100+8.2Experts Score= 99Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AA4.98—
2Home Advantage Plumbing Services LLC logoHome Advantage Plumbing Services LLCPhiladelphia, PAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.99$346
3Heiland home services logoHeiland home servicesPhiladelphia, PAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.99$680
4MVP Plumbing logoMVP PlumbingPhiladelphia, PAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.97$748
5Certified Water Services logoCertified Water ServicesPhiladelphia, PAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%98+62.3Reliability 28%97+27.4Replies to reviews 8%100+8.2Experts Score= 98Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AA4.96—
6Trident Water Treatment logoTrident Water TreatmentPhiladelphia, PAA 96How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%87+12.3Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.97—
7Dierolf Plumbing and Water Treatment, LLC logoDierolf Plumbing and Water Treatment, LLCPhiladelphia, PAA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%97+61.6Reliability 28%97+27.4Replies to reviews 8%78+6.4Experts Score= 95Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AB4.98—
8Bill Frusco Plumbing Heating and Air Conditioning logoBill Frusco Plumbing Heating and Air ConditioningPhiladelphia, PAA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%95+13.4Replies to reviews 7%99+7Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93$630
9Ecowater Systems logoEcowater SystemsLong Prairie, MNA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%88+60.9Reliability 31%97+29.8Experts Score= 91Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.77—
10Plumbing Pals logoPlumbing PalsPhiladelphia, PAA 86How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%78+18.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty90−1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAA4.87$432
11Plumb it Heat it Cool it logoPlumb it Heat it Cool itPhiladelphia, PAA 81How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty97−0.3Momentum penalty69−3.1Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAABA4.89$731

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Drain cleaning$176$264$41294%
Plumbing pipe repair$402$802$1.6k98%
Toilet repair$216$328$58593%
Plumbing leak detection$99$294$68798%
Water heater installation$1.2k$1.9k$2.4k98%
Plumbing leak repair$227$447$988100%
Faucet repair$202$460$65997%
Faucet installation$303$381$67097%
Outdoor plumbing system repair$1.1k$1.6k$2.4k100%
Sewer repair$1.1k$1.9k$2.4k100%
Water heater repair$173$294$1.2k97%
Garbage disposal installation$475$585$709100%

Water Softener Services at a glance

How the 11 water softener services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A11100%
  • Grade B00%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up873%
  • 4.80–4.89★218%
  • 4.60–4.79★19%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality1,60820%
  • Professionalism1,91224%
  • Responsiveness1,73221%
  • Punctuality1,66520%
  • Value1,21515%

Was the price fair?

All price verdicts left with reviews.

  • Great price29725%
  • Reasonable74663%
  • Overpriced393%
  • Not sure1079%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.