Experts Reviews · 2026 Ratings

The Best Well Inspectors

We graded 35 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$630typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2.4%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 12,776 Google reviews of 35 top-rated well inspectors nationwide. Updated October 28, 2026.

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Best well inspectors for water damage-related cleanup & repair

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1SERVPRO of Society Hill and Downtown Philadelphia logoSERVPRO of Society Hill and Downtown Philadelphia★ 5.00 on this job39 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%5.00★Number of such jobs 25%39Overall Experts Score 20%93Job match= 96Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.96
2DryDocs Restoration logoDryDocs Restoration★ 5.00 on this job23 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%5.00★Number of such jobs 25%23Overall Experts Score 20%99Job match= 93Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.93
3Basement Gurus logoBasement Gurus★ 4.86 on this job44 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%4.86★Number of such jobs 25%44Overall Experts Score 20%86Job match= 87Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
4SERVPRO of Overbrook, Wynnefield, University City, Center City Philadelphia logoSERVPRO of Overbrook, Wynnefield, University City, Center City Philadelphia★ 5.00 on this job12 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%5.00★Number of such jobs 25%12Overall Experts Score 20%94Job match= 87Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
5Water Damage & Restoration logoWater Damage & Restoration★ 5.00 on this job12 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%5.00★Number of such jobs 25%12Overall Experts Score 20%91Job match= 86Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.86
6A2Z Restoration logoA2Z Restoration★ 5.00 on this job9 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%5.00★Number of such jobs 25%9Overall Experts Score 20%97Job match= 85Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.85
7Jefferson Water Damage & Restoration Philadelphia logoJefferson Water Damage & Restoration Philadelphia★ 5.00 on this job8 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%99Job match= 84Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.84
8Roto-Rooter Plumbing & Water Cleanup logoRoto-Rooter Plumbing & Water Cleanup★ 4.33 on this job24 jobs reviewedusually $1,000+How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related cleanup & repair”:Stars on this job 55%4.33★Number of such jobs 25%24Overall Experts Score 20%68Job match= 48Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.48

Job match = this company’s ★ on reviews Google tagged “Water damage-related cleanup & repair” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about water damage-related cleanup & repair

Miranda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Water Damage & Restoration logoWater Damage & Restoration

The quality of service and attention to detail that Sal and his team bring to the table is unmatched! You won’t find someone better to call when you’re up against the wall. I would highly recommend Sal and his team to anyone and everyone!

Great priceWater damage-related cleanup & repair
Kelly12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
DryDocs Restoration logoDryDocs Restoration

We had water come into our garage after a nor’easter in Wildwood, and Dry Docs was there immediately when we needed them. They responded so quickly, assessed the damage, removed the damaged drywall, and got the remediation process started right away. Everyone was professional, responsive, and reassuring during what…

Flood cleanupWater removalMold mitigation
RyanLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Jefferson Water Damage & Restoration Philadelphia logoJefferson Water Damage & Restorat…

We had water damage to the flooring and drywall near our HVAC unit due to a leak caused by faulty installation. Dan was the best project manager ever. I must have spoken to him on the phone 20 times over the course of the restoration and the guy always answered by the second ring. He gave instant responses when we…

Reasonable priceInstall flooringFlood restorationMold inspection
Allison11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
SERVPRO of Overbrook, Wynnefield, University City, Center City Philadelphia logoSERVPRO of Overbrook, Wynnefield,…

Melvin and his team were the best we could have asked for. We had a burst pipe in the middle of the night in the second story of our row home. Our first big home issue. We were scared, uncertain and dealing with a toddler. Melvin and his team were instrumental in putting us at ease, very communicative and patient,…

Water damage-related cleanup & repairCarpet cleaning
HaimLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
A2Z Restoration logoA2Z Restoration

The skylight leaking. Ron and his team came over and finish the job. Amazing crew very high recommended. The price was very reasonable. They finish everything and clean up after highly recommended.

Great priceMold inspectionWater damage-related cleanup & repair
Corey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
DryDocs Restoration logoDryDocs Restoration

We had a great experience with DryDocs after a few heavy storms caused a significant amount of water to get into our basement. Their team was incredibly communicative and transparent throughout the entire process, and they went above and beyond to connect us with other companies when additional work was needed to…

Great priceFlood cleanupWater removalMold mitigation

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of well inspectors).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1DryDocs Restoration logoDryDocs RestorationPhiladelphia, PAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
2Jefferson Water Damage & Restoration Philadelphia logoJefferson Water Damage & Restoration PhiladelphiaPhiladelphia, PAA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
3Dierolf Plumbing and Water Treatment, LLC logoDierolf Plumbing and Water Treatment, LLCPhiladelphia, PAA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%98+62.3Reliability 28%99+28Replies to reviews 8%100+8.2Experts Score= 98Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AA4.98—
4A2Z Restoration logoA2Z RestorationVallejo, CAA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%95+24.8Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
5SiteGuard Inspection Services logoSiteGuard Inspection ServicesGrand Prairie, TXA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.97—
6Flowcore Water logoFlowcore WaterGrand Prairie, TXA 97How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.98—
7A&B Plumbing and Inspections logoA&B Plumbing and InspectionsSouth Fulton, GAA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.91$283
8SERVPRO of Overbrook, Wynnefield, University City, Center City Philadelphia logoSERVPRO of Overbrook, Wynnefield, University City, Center City PhiladelphiaPhiladelphia, PAA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.92—
9Waller & Son Well Company logoWaller & Son Well CompanySouth Fulton, GAA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%28+2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAD4.99—
10ValueGuard Home Inspections logoValueGuard Home InspectionsPhiladelphia, PAA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%95+6.7Craft & service penalty91−0.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93—
11SERVPRO of Society Hill and Downtown Philadelphia logoSERVPRO of Society Hill and Downtown PhiladelphiaPhiladelphia, PAA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%91+22.1Value 14%98+13.9Replies to reviews 7%96+6.8Craft & service penalty82−1.8Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.93—
12Water Damage & Restoration logoWater Damage & RestorationPhiladelphia, PAA 91How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%92+24Value 15%100+15.2Craft & service penalty68−3.2Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AABAA–4.93—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Pump repairs & installation$828$1.2k$1.9k100%
Drain cleaning$478$648$73179%
Toilet repair$317$366$49591%

Well Inspectors at a glance

How the 35 well inspectors we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A2263%
  • Grade B1029%
  • Grade C26%
  • Grade D13%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up1749%
  • 4.80–4.89★823%
  • 4.60–4.79★926%
  • Below 4.60★13%

What customers praise

Share of Google review highlights.

  • Quality2,12023%
  • Professionalism2,31026%
  • Responsiveness1,96322%
  • Punctuality1,03311%
  • Value1,60918%

Was the price fair?

All price verdicts left with reviews.

  • Great price29938%
  • Reasonable41253%
  • Overpriced233%
  • Not sure486%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.