Experts Reviews · 2026 Ratings

The Best Window Replacement Services

We graded 35 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$15ktypical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
98%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.87★average ratingPlain average of every Google star rating we collected for these companies.
2.2%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 11,329 Google reviews of 35 top-rated window replacement services nationwide. Updated November 12, 2026.

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Best window replacement services for general window replacement

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1Renewal By Andersen of Western New York logoRenewal By Andersen of Western New York★ 4.89 on this job122 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General window replacement”:Stars on this job 55%4.89★Number of such jobs 25%122Overall Experts Score 20%83Job match= 88Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
2Complete Window Service inc. logoComplete Window Service inc.★ 5.00 on this job8 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General window replacement”:Stars on this job 55%5.00★Number of such jobs 25%8Overall Experts Score 20%91Job match= 80Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.80
3Bristol Windows logoBristol Windows★ 4.86 on this job29 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General window replacement”:Stars on this job 55%4.86★Number of such jobs 25%29Overall Experts Score 20%82Job match= 78Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.78
4Prominent Exteriors logoProminent Exteriors★ 5.00 on this job4 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General window replacement”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%98Job match= 76Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76
5Rochester Colonial Manufacturing logoRochester Colonial Manufacturing★ 5.00 on this job4 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General window replacement”:Stars on this job 55%5.00★Number of such jobs 25%4Overall Experts Score 20%81Job match= 73Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.73
6Highland Contractors logoHighland Contractors★ 5.00 on this job5 jobs reviewedusually $1–5,000How Job match is calculatedBuilt only from reviews Google tagged “General window replacement”:Stars on this job 55%5.00★Number of such jobs 25%5Overall Experts Score 20%76Job match= 73Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.73
7USA Windows and Doors logoUSA Windows and Doors★ 4.79 on this job19 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General window replacement”:Stars on this job 55%4.79★Number of such jobs 25%19Overall Experts Score 20%84Job match= 73Stars are pulled toward the category average (4.87★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.73

Job match = this company’s ★ on reviews Google tagged “General window replacement” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about general window replacement

Maxine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Prominent Exteriors logoProminent Exteriors

We are thrilled to have discovered Prominent Exteriors for our window replacement. Alex Hinkley went above and beyond to provide us with the best quality windows. His crew were professional and exceptional. We would definitely recommend them to our family and friends.

Reasonable priceGeneral window replacement
Greg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Renewal By Andersen of Western New York logoRenewal By Andersen of Western Ne…

Great experience! The installation team worked quickly and did a great job. The windows are top-notch and a huge upgrade to our home.

Reasonable priceGeneral window replacementCustom windows
Pennie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Bristol Windows logoBristol Windows

Windows installed in 2 houses. Done quickly and efficiently. Had to call about 1 window and they came out next day to fix. Very pleased with whole process.

Reasonable priceGeneral window replacement
Shelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Highland Contractors logoHighland Contractors

We have used Highland Contractors twice. They did an excellent job repairing and replacing roofing for us 4 years ago. This year, I called them for a window replacement. The process was easy - Chad provided the estimate and Vinnie completed the installation. It was a bit complicated due to siding that had to be…

General window replacement
Cora3292 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
USA Windows and Doors logoUSA Windows and Doors

Super quick and nice installation done in 3 days and they got the whole house! Cleaned up and kept it neat thank you!

Customer photo from Cora329's review
Reasonable pricePre-made windowsGeneral window replacementGeneral door installation
ali9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Prominent Exteriors logoProminent Exteriors

Tanner, Alex & crew did an outstanding job with my window project. They kept me well informed throughout the process. The windows are beautiful and have really helped with the drafts as well as outside noise. I highly recommend Prominent Exteriors not just for the products they offer but for the care they take…

Great priceGeneral window replacementVinyl window installation & replacementWindow installation

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of window replacement services).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1J&K Exteriors logoJ&K ExteriorsLincoln, NEA 100How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00$17k
2AD Blinds and Design logoAD Blinds and DesignLincoln, NEA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%99+30.5Experts Score= 99Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.99—
3Window & Sliding Door Repair logoWindow & Sliding Door RepairBal Harbour, FLA 99How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%96+14.6Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
4Fiberglass Windows & Doors • EnerLux logoFiberglass Windows & Doors • EnerLuxLincoln, NEA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–5.00—
5Prominent Exteriors logoProminent ExteriorsLincoln, NEA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
6Vertical Elegance logoVertical EleganceRochester, NYA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––A–4.97—
7Alonso Technical Services Sliding Door & Window Repair logoAlonso Technical Services Sliding Door & Window RepairBal Harbour, FLA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%87+13.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–5.00—
8Windows Repair of Miami logoWindows Repair of MiamiBal Harbour, FLA 98How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%96+25Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAA–5.00—
9Vanguard Window Cleaning & Holiday Lighting logoVanguard Window Cleaning & Holiday LightingLincoln, NEA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%91+23.7Value 15%100+15.2Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AA–4.95—
10Budget Blinds of Northwest Rochester logoBudget Blinds of Northwest RochesterRochester, NYA 95How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%92+26Replies to reviews 8%95+7.8Experts Score= 95Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA––AA4.95—
11Home Solutions of Nebraska logoHome Solutions of NebraskaLincoln, NEA 94How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%55+3.9Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAC4.94$2.9k
12Tint World logoTint WorldHollywood, FLA 93How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%97+6.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAA4.86—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
Roof installation$14k$18k$22k99%
Roof repair for storm & wind damage$2.4k$7.7k$18k100%

Window Replacement Services at a glance

How the 35 window replacement services we rated compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A2777%
  • Grade B617%
  • Grade C13%
  • Grade D13%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up1749%
  • 4.80–4.89★1234%
  • 4.60–4.79★514%
  • Below 4.60★13%

What customers praise

Share of Google review highlights.

  • Quality1,73522%
  • Professionalism1,97625%
  • Responsiveness1,49819%
  • Punctuality1,41918%
  • Value1,29116%

Was the price fair?

All price verdicts left with reviews.

  • Great price39735%
  • Reasonable66459%
  • Overpriced212%
  • Not sure494%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.