Experts Reviews · 2026 Ratings

The Best Auto Repair Shops in New York, NY

We graded 10 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.

$585typical jobMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).
97%say the price was fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.
4.83★average ratingPlain average of every Google star rating we collected for these companies.
2.8%bad jobs (1–2★, 2 yrs)Share of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.

From 233,541 Google reviews of 588 top-rated auto repair shops nationwide; 10 of them in New York, NY. Updated November 5, 2026.

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Best auto repair shops in New York for general repairs & maintenance

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1Bay Diagnostic logoBay Diagnostic★ 4.89 on this job122 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.89★Number of such jobs 25%122Overall Experts Score 20%82Job match= 88Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.88
2Moe’s Auto Center logoMoe’s Auto Center★ 5.00 on this job27 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%27Overall Experts Score 20%89Job match= 87Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.87
3New Xcell Auto Repair logoNew Xcell Auto Repair★ 5.00 on this job11 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%11Overall Experts Score 20%67Job match= 76Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.76
4Manhattan Auto Repair Inc. logoManhattan Auto Repair Inc.★ 4.78 on this job23 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.78★Number of such jobs 25%23Overall Experts Score 20%61Job match= 68Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.68
5T & D Auto Repair logoT & D Auto Repair★ 5.00 on this job3 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%5.00★Number of such jobs 25%3Overall Experts Score 20%67Job match= 66Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.66
6Sunnyside Auto Repair, General Auto Repair, Auto Body Shop logoSunnyside Auto Repair, General Auto Repair, Auto Body Shop★ 4.38 on this job13 jobs reviewedHow Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%4.38★Number of such jobs 25%13Overall Experts Score 20%67Job match= 47Stars are pulled toward the category average (4.83★) when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.47

Job match = this company’s ★ on reviews Google tagged “General repairs & maintenance” (shrunk toward the category average when there are few), how many such jobs it has done, and its overall Experts Score.

What customers said about general repairs & maintenance

Ryan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Moe’s Auto Center logoMoe’s Auto Center

Went to Moe’s for extensive repairs and servicing, great customer care and support, no complaints Thank You!

Auto body & trim repairElectrical repairGeneral repairs & maintenance
Keith5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
New Xcell Auto Repair logoNew Xcell Auto Repair

i trust Eric and Ray completely. they know their stuff and charge a fair price. highly recommend

Reasonable priceGeneral repairs & maintenance
FrankLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Manhattan Auto Repair Inc. logoManhattan Auto Repair Inc.

I have a 2011 Lexus 450RXwith 127,000 miles on it. The guys brought the old car, which was running OK, back to life for what they tell me is the next 125,000 miles! Shocks/Struts/Breaks/Fluids/alignment etc etc.... All at a great price compared to a dealer. I want to thank Ozzy and the team for a job well done! I highly recommend

Great priceElectrical repairAir & cabin filter replacementSteering & suspension repair
Matthew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★
Sunnyside Auto Repair, General Auto Repair, Auto Body Shop logoSunnyside Auto Repair, General Au…

Great and fast service - fair price. Dropped my car off as a walk in at 10 am for a fairly laborious repair and they turned it around same day. Only thing is the interior was left a bit greasy.

General repairs & maintenance
Sarah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Bay Diagnostic logoBay Diagnostic

I drove all the way from northern Queens and it was worth it! The gentlemen at Bay Diagnostic were friendly and the service was quick. I felt welcomed and I the service on my smart car was efficient and affordable. I will definitely be back!

General repairs & maintenanceOil changeVehicle Inspection
RababLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Manhattan Auto Repair Inc. logoManhattan Auto Repair Inc.

Both Ozzy and Rich are nice guys. Fair price for Manhattan. Prompt same day service. Will return!

General repairs & maintenanceBattery

Overall ratings

Experts Score 0–100Experts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown. and a letter grade per factor (A = top 20% of auto repair shops).

#CompanyScoreExperts Score (0–100)Absolute quality first: recency-weighted star average (≈54%), share of 1–2★ reviews (≈24%), customers’ price verdicts (≈14%), owner replies to critical reviews (≈7%); minus up to 10 points each for complaints flagged in Google review highlights and for a real slide in recent ratings. Hover a company’s score on its page for the full breakdown.FactorsFactor grades, in orderSatisfaction (54%): Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Reliability (24%): How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Craft & service (0%): Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Value (14%): Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Momentum (0%): Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Replies to reviews (7%): How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.One letter per factor score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = below 20.★Google star rating as shown on Google Maps.Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
1Adam Mobile Mechanic logoAdam Mobile MechanicNew York, NYA 90How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAA4.91—
2Moe’s Auto Center logoMoe’s Auto CenterNew York, NYA 89How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%24+1.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AA–AAD4.95—
3L & B Auto Repair logoL & B Auto RepairNew York, NYA 84How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%87+21.1Value 14%100+14.1Replies to reviews 7%16+1.1Craft & service penalty87−1.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AAAAAF4.88—
4Bay Diagnostic logoBay DiagnosticNew York, NYA 82How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.ABAAAA4.69—
52020 Auto Service Corp logo2020 Auto Service CorpNew York, NYB 71How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%88+12.4Replies to reviews 7%8+0.6Momentum penalty78−2.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBAABF4.76—
6Manhattan Auto Service and Bodywork logoManhattan Auto Service and BodyworkNew York, NYB 70How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%62+15Value 14%70+9.9Replies to reviews 7%27+1.9Experts Score= 70Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.AB–BAD4.81—
7New Xcell Auto Repair logoNew Xcell Auto RepairNew York, NYB 67How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%31+2.2Momentum penalty71−2.9Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCAABD4.76—
8Sunnyside Auto Repair, General Auto Repair, Auto Body Shop logoSunnyside Auto Repair, General Auto Repair, Auto Body ShopNew York, NYB 67How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%69+37.6Reliability 24%47+11.4Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty85−1.5Momentum penalty88−1.2Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCAAAA4.67—
9T & D Auto Repair logoT & D Auto RepairNew York, NYB 67How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%68+16.5Value 14%78+11Replies to reviews 7%38+2.7Momentum penalty34−6.6Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BBABDD4.88—
10Manhattan Auto Repair Inc. logoManhattan Auto Repair Inc.New York, NYB 61How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%56+13.6Value 14%81+11.5Replies to reviews 7%9+0.6Craft & service penalty76−2.4Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.BCBAAF4.62—

What jobs cost

What customers paid, from the price Google asks reviewers to report.

JobLow25th percentile: 1 in 4 customers paid less than this.TypicalMedian of the bill customers reported in their Google review (Google asks reviewers for a price range; we use the middle of each range).High75th percentile: 1 in 4 customers paid more than this.FairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.

Auto Repair Shops in New York, NY at a glance

How the 10 auto repair shops we rated in New York, NY compare, and what customers praise most.

Experts Score grades

A = score 80+, F = below 20.

  • Grade A440%
  • Grade B660%
  • Grade C00%
  • Grade D00%
  • Grade F00%

Google ratings

Average stars per company.

  • 4.90★ and up220%
  • 4.80–4.89★330%
  • 4.60–4.79★550%
  • Below 4.60★00%

What customers praise

Share of Google review highlights.

  • Quality16,71126%
  • Professionalism19,08330%
  • Responsiveness310%
  • Punctuality13,86522%
  • Value13,91322%

Was the price fair?

All price verdicts left with reviews.

  • Great price12,76944%
  • Reasonable14,86451%
  • Overpriced7172%
  • Not sure8813%

Price verdicts by year

Share calling it great / reasonable / overpriced.

2025
2026

How we grade

Satisfaction (54%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.

Reliability (24%) — How rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.

Craft & service (penalty, up to −10) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.

Value (14%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.

Momentum (penalty, up to −10) — Penalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.

Replies to reviews (7%) — How often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.