The Best Backhoe Services
We graded 9 companies on seven things customers actually report: satisfaction, reliability, workmanship, value, momentum, track record and how owners handle complaints.
From 670 Google reviews of 9 top-rated backhoe services nationwide. Updated October 25, 2026.
Find the right company for your job
Pick the job — we re-rank companies by how customers rated that exact job.
Overall ratings
Experts Score 0–100 and a letter grade per factor (A = top 20% of backhoe services).
| # | Company | Grade | Satis · Relia · Craft · Value · Momen · Track · Accou | ★ | Typical bill |
|---|---|---|---|---|---|
| 1 |  PDQ EquipmentPasadena, CA | B 78 | AB––FAA | 4.89 | — |
| 2 |  Stemar Equipment Rentals-SupplyPasadena, CA | B 77 | AA––CDB | 4.94 | — |
| 3 |  JR Tools Equipment Rentals & RepairsPasadena, CA | B 63 | BB––BBD | 4.75 | — |
| 4 | CCalgrove Equipment RentalsPasadena, CA | C 56 | DA––ABD | 4.64 | — |
| 5 |  HD EquipmentPasadena, CA | C 55 | BF––AFA | 4.89 | — |
| 6 |  J & J Equipment RentalPasadena, CA | C 47 | CC––CFB | 4.93 | — |
| 7 | HHerc RentalsPasadena, CA | D 31 | DD–––DC | 4.55 | — |
| 8 |  Quality Equipment RentalsPasadena, CA | D 28 | FD––DAF | 4.63 | — |
| 9 |  LGP Equipment RentalsPasadena, CA | F 11 | FF––FCF | 4.47 | — |
What jobs cost
What customers paid, from the price Google asks reviewers to report.
| Job | Low | Typical | High | Fair |
|---|
Was the price fair?
All price verdicts left with reviews.
Price verdicts by year
Share calling it great / reasonable / overpriced.
How we grade
Satisfaction (35%) — Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.
Reliability (15%) — How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).
Craft & service (20%) — Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.
Value (10%) — Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.
Momentum (8%) — Last 12 months vs lifetime average — improving or slipping.
Track record (7%) — Review volume and years with reviews.
Accountability (5%) — Owner replies to 1–3★ reviews.