Abby Davis
Review from Google · view on GoogleSuper quick and friendly!! Gabe and Nick did great, thank you!
1-800-GOT-JUNK? Denver
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 25 waste removal servicesPosition by Experts Score among all companies we track in this category. · better than 13%
5.0 ★★★★★ 17,174 Google reviews · 24 photos
98%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
4%reviews answered by the owner
Oct 2026latest review
1-800-GOT-JUNK? Denver at a glance
Customers frequently praise the punctuality, friendliness, and efficiency of the crews, noting that the team often explains pricing clearly and diverts reusable items from landfills. However, a recurring criticism involves pricing discrepancies, with several reviewers reporting that final on-site charges significantly exceeded initial estimates or seemed excessive for the volume removed. Additionally, some complaints mention missed appointment windows and promotional fliers left on property, though the company maintains a 5/5 rating from over 17,000 reviews.
- Google rating: 5.0 out of 5 from 17,174 reviews (98% five-star).
- Reviews on this page: 17,174 Google reviews (15,925 with written comments, 891 with photos).
- Owner responses: the business replied to 4% of reviews.
- Most recent review: October 31, 2026.
- Service: Waste Removal Service serving Arvada, Colorado.
Data from Google, last updated November 1, 2026.
Score profile vs other waste removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Denver: 97/100 on this factor. Category median: 98.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Denver: 96/100 on this factor. Category median: 98.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Denver: 99/100 on this factor. Category median: 100.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Denver: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Denver: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Denver: 50/100 on this factor. Category median: 96.C
50
Bar = this company · dark tick = category median.
Star ratings
17,174 Google reviews we collected
- 5 stars16,86598%
- 4 stars1631%
- 3 stars310%
- 2 stars290%
- 1 star861%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
- Praise4,018100%
- Complaints190%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1,23130%
- Speed & response1,22430%
- Quality & results66416%
- Would recommend51713%
- Price & value2025%
- Communication1564%
- Honesty & trust431%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Quintet and Brian were very professional, helpful and informed.”
“Nathanial and Danial got rid of everything quickly and professionally.”
“Brian and Quinton in Parker did an amazing job with my junk!”
“David and Zander picked up a old treadmill that was damaged.”
“I really appreciate their help and would definitely recommend their services to anyone needing junk removed.”
“AVOID AT ALL COSTS”
“The price was more than fair given the amount of junk we had them load from the office.”
“Way too expensive.”
“They showed up right on time and were SO helpful explaining the process, the pricing etc.”
“He was friendly, respectful, professional, and genuinely pleasant to work with.”
People customers mention
- Tanner 74 reviews
- Brandon 73 reviews
- Nick 65 reviews
- Gabe 65 reviews
- Deair 52 reviews
- Brian 48 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired 1-800-GOT-JUNK? Denver for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Anthony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 hours ago★★★★★
Nathanial and Danial got rid of everything quickly and professionally. Would definitely recommend
Morgan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 hours ago★★★★★
Brian and Quinton in Parker did an amazing job with my junk! I had a TON of old porch boards that I needed removed but these two took care of it all without hesitation. They worked fast, gave me a great quote, and they were also both so kind and friendly throughout the process!
Michael4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 hours ago★★★★★
John helped empty out my apartment and was amazing. Easy quote. Easy service. Quick in and out. Took the stress out of my move and can’t express how much that means. 10 out of 10.
Tyesha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Louie and Gavin were great! They were friendly, professional, and made the whole junk removal process quick and easy. I really appreciate their help and would definitely recommend their services to anyone needing junk removed. Thank you both!
HelenLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Jordan and Brandon were amazing!!! They showed up right on time and were SO helpful explaining the process, the pricing etc. Highly recommend, would use them again.
Alex9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Moses and Vincent were extremely kind and helpful. They helped with a couch that we needed to get out quickly and we will be using them again for our move!
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| House & garage cleanouts | 469 | — |
| Junk removal | 386 | — |
| Furniture removal | 288 | — |
| Yard debris removal | 127 | — |
| Trash removal & disposal | 118 | — |
| Mattress removal & disposal | 104 | — |
| Appliance removal & disposal | 102 | — |
| Donated goods pickup | 82 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 17,174 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Vrajesh PrajapatiLocal Guide · 17 reviewsTotal number of Google reviews Vrajesh has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuintet and Brian were very professional, helpful and informed.
Cole Barker4 reviewsTotal number of Google reviews Cole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrian and Quentin
Anthony Brooks8 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleNathanial and Danial got rid of everything quickly and professionally. Would definitely recommend
Morgan Flick8 reviewsTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrian and Quinton in Parker did an amazing job with my junk! I had a TON of old porch boards that I needed removed but these two took care of it all without hesitation. They worked fast, gave me a great quote, and they were also both so kind and friendly throughout the process!
Michael Groh4 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJohn helped empty out my apartment and was amazing. Easy quote. Easy service. Quick in and out. Took the stress out of my move and can’t express how much that means. 10 out of 10.
Summer Gathercole8 reviewsTotal number of Google reviews Summer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDaniel and Nathaniel were great! Quick, efficient, and friendly.
Billie Shellist2 reviewsTotal number of Google reviews Billie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGavin and Mickel were awesome, polite, respectful, easy and quick to work with!
Rhonda Watson
Review from Google · view on GoogleDevyn and Stephen were excellent.
Ty Christensen
Review from Google · view on GoogleNathaniel and Danny were so helpful and efficient! Highly recommend!
Business details
- Phone: (720) 464-0623
- Website: 1800gotjunk.com
- Service area: Arvada, CO