Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts

Experts Reviews · Company report
1-800-GOT-JUNK? Denver logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

1-800-GOT-JUNK? Denver

Arvada, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 25 waste removal services · 5.0★ from 17,174 Google reviews

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Report card

Percentile vs other waste removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Denver is better than 97% of waste removal services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Denver is better than 96% of waste removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Denver is better than 99% of waste removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Denver is better than 100% of waste removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Denver is better than 100% of waste removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Denver is better than 50% of waste removal services.C
50

Reviews for your job

Customers hired 1-800-GOT-JUNK? Denver for 8 kinds of job.

1-800-GOT-JUNK? Denver for donated goods pickup

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.82
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Donated goods pickup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 8

All 82 Google reviews tagged “Donated goods pickup” · showing 20

Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Arrived on time. Worked very quickly. Explained all charges up front. Very nice guys. Cam and Tanner are great

Donated goods pickupFurniture removalMattress removal & disposal+ Professionalism
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Abdel and Dillon did a great job .

Donated goods pickup+ Responsiveness+ Punctuality+ Quality
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Ron and Kay were excellent. Not only was the service perfect but it was highly efficient and very friendly. I couldn’t have asked for a better service.

House & garage cleanoutsAppliance removal & disposalWaste recycling
Courtney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Wade and Ian were amazing. I am so thankful for their kindness as my day was nuts! They took all the things and made my life so easy. I can’t recommend 1800 Got Junk enough! Thank you Wade and Ian! Update 8/3 Grimm and Ron were exceptional as usual. I am always so impressed and thankful for 1800GotJunk!! Update…

Yard debris removalWaste recyclingJunk removal+ Responsiveness+ Punctuality+ Quality
Raul5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Angel and Issac were very professional and very proficient in their work. I would definitely recommend them.

House & garage cleanoutsElectronic waste removal & disposalConstruction debris removal+ Responsiveness+ Punctuality+ Quality
LuAnn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Louis Johnny were so wonderful! They did the best job of loading so much junk. They were very kind and professional. I will definitely use Got Junk again.

Donated goods pickupHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Marques3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very friendly and professional. Malachai and Colby were great!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Jenefer11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kay and Daniel were amazing! They helped move furniture around as well as clearing out miscellaneous household items that have been cluttering the house. I would give these guys a call again!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kobe and Calis are two of the most polite, professional, efficient examples of fine young men and excellent employees. I was in a real bind time wise and this company not only met our needs, they excelled. This organization rocks and these two young men are our heroes!!! Thank you from the bottom of my heart!!

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Jen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service and friendly guys! Kobe and Gunner were amazing!!!!!

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
ErikaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Grimm and Dagon were absolutely amazing! They called and asked if we wanted coffee or breakfast before they arrived I’ve never had any company call and ask that before arrival- they were honest ,up front, quick and easy to work with!! Love you guys thanks for making the moving process a little less stressful for us!! Your Texas family!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful service

Construction debris removalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Pippins10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ethan and we’re awesome ! Your company is amazing. They deserve a huge raise. I couldn’t be more happy with their performances.

Construction debris removalDonated goods pickupJunk removal+ Responsiveness+ Quality+ Professionalism
DeanellLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Malik and Jaime were wonderful, kind and efficient. We are grateful for their effort and energy.

Donated goods pickupElectronic waste removal & disposalJunk removal+ Responsiveness+ Quality+ Professionalism
N.Local Guide · 218 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Lewis and Angel were friendly efficient and VERY helpful! Highly recommend!

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
JK2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Louis and Jada were very polite and professional.

Donated goods pickup+ Responsiveness+ Punctuality+ Quality
Amy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Donte & Keon were punctual, friendly and efficient! Would definitely use this service again.

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Shoe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic experience! Hired them for getting rid of a bunch of trash and furniture from moving. Quick and efficient. Zion was very kind and did a great job!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Meredith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Avery and Austin were efficient, they quickly moved an entire bedroom set, including having to take some pieces apart to get them out of the room. They even cleaned up afterward.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
AJ8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Convenient, easy, Abe and victor were super easy and polite

Donated goods pickupElectronic waste removal & disposalJunk removal+ Responsiveness+ Professionalism

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
House & garage cleanouts469—
Junk removal386—
Furniture removal288—
Yard debris removal127—
Trash removal & disposal118—
Mattress removal & disposal104—
Appliance removal & disposal102—
Donated goods pickup82—

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