Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
1-800-GOT-JUNK? Denver logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%50+3.5Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

1-800-GOT-JUNK? Denver

Arvada, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 25 waste removal services · 5.0★ from 17,174 Google reviews

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Report card

Percentile vs other waste removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Denver is better than 97% of waste removal services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Denver is better than 96% of waste removal services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Denver is better than 99% of waste removal services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Denver is better than 100% of waste removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Denver is better than 100% of waste removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Denver is better than 50% of waste removal services.C
50

Reviews for your job

Customers hired 1-800-GOT-JUNK? Denver for 8 kinds of job.

1-800-GOT-JUNK? Denver for mattress removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.104
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Mattress removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5

All 104 Google reviews tagged “Mattress removal & disposal” · showing 20

Jennifer6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Arrived on time. Worked very quickly. Explained all charges up front. Very nice guys. Cam and Tanner are great

Donated goods pickupFurniture removalMattress removal & disposal+ Professionalism
Winston3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Tyler and Mitch handled everything, and were super helpful through the process.

Junk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
LuAnn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Louis Johnny were so wonderful! They did the best job of loading so much junk. They were very kind and professional. I will definitely use Got Junk again.

Donated goods pickupHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Nicholas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Excellent service, and on time. I will definitely call again. Thanks to dee & Shannon

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
hailey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

They did a wonderful job, and a wonderful job communicating Jose and Avery did a great job

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Kathryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Malik and Lucas were a great team and were very respectful of the house and our time. I will use this service again.

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Professionalism
kenny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Liam and Angel were more than professional! On time and handled everything with ease! I’d happily use this service again

Mattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Johnny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian and Jose are very professional. They called and stayed in communication about when they would arrive. They were very polite and the process was quick and simple.

Mattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mauro and Dylan were awesome. I didn’t have much to get rid of, but they were timely and efficient.

Mattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Jenefer11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kay and Daniel were amazing! They helped move furniture around as well as clearing out miscellaneous household items that have been cluttering the house. I would give these guys a call again!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Beth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ian and Ethan are rockstars.

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ruben & Jake were amazing and so efficient!! Such a huge relief to be able to utilize this service and not break the bank!

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Zach1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ruben and Jake were professional and courtesy. They took care of our stuff in a timely manner

Furniture removalJunk removalMattress removal & disposal+ Quality+ Professionalism+ Value
Anne5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Avery and Sal did a great job today! Super friendly, quick, clean work. Thanks for hauling it all away!

Furniture removalJunk removalHouse & garage cleanouts
KimberlyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and thorough. Miguel and Ethan were a pleasure to work with. Will definitely be using their service again.

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
LauraLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kobe and Calis are two of the most polite, professional, efficient examples of fine young men and excellent employees. I was in a real bind time wise and this company not only met our needs, they excelled. This organization rocks and these two young men are our heroes!!! Thank you from the bottom of my heart!!

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Greg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jada and Liam were very professional and worked quickly to clean up our “junk”! We would definitely call them again for any future needs! Thank you!

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Madison2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Donte and Avery were amazing. Super helpful and took care of everything. Very transparent and would absolutely request them again!

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Calis and Abe were great! They were efficient, helpful, and polite. I’m very happy with the service I received. It was worth every penny to get rid of the junk taking up space.

Electronic waste removal & disposalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Kevin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Angelo and Ryan were super friendly, professional and efficient! Really cool dudes highly recommend got Junk for your Junk needs.

Furniture removalJunk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
House & garage cleanouts469—
Junk removal386—
Furniture removal288—
Yard debris removal127—
Trash removal & disposal118—
Mattress removal & disposal104—
Appliance removal & disposal102—
Donated goods pickup82—

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