Experts Reviews · Company report
1-800-GOT-JUNK? Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

1-800-GOT-JUNK? Fresno

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 35 waste removal services · 5.0★ from 546 Google reviews

Report card

Percentile vs other waste removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Fresno is better than 99% of waste removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Fresno is better than 99% of waste removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100

Reviews for your job

Customers hired 1-800-GOT-JUNK? Fresno for 8 kinds of job.

1-800-GOT-JUNK? Fresno for furniture removal

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Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 23

All 23 Google reviews tagged “Furniture removal” · showing 20

Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional, friendly, quick! Definitely will use them again!

Furniture removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Christian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time and really fast! Great crew. Were in and out in less then 30 minutes

Furniture removal+ Responsiveness+ Punctuality+ Professionalism
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very communicative with confirming that appt and time. The guys that showed up we're quick and professional and nice! Would definitely use this company again

Furniture removal+ Responsiveness+ Punctuality+ Professionalism
DeborahLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was extremely happy with the guys and the service they provided! A special shout out to Megan for working with my crazy schedule! 5 stars and highly recommend!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
ZoeLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very quick and efficient, very nice and the owner Megan is very friendly. Definitely recommend them.

Furniture removal+ Professionalism
eric5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were fast

Furniture removal+ Quality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Megan and the team with our local providers have been incredible in every way. They are total professionals and work hard to meet your needs.

Furniture removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Jenn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Terrific service from this company! Fast, efficient, professional and very reasonable rates.

Furniture removal+ Responsiveness+ Punctuality+ Quality
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Came out the same day! Took care of everything. Very neat and professional.

Furniture removal+ Responsiveness+ Punctuality+ Quality
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super quick response, came for same day pick-up after we decided to clean out our garage and sheds. Removed everything quickly. Easier process than I expected. I would definitely choose this company again.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
AntonioLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, prompt, and courteous! This is my second time using this company and I couldn’t be more pleased.

Furniture removal+ Responsiveness+ Punctuality+ Quality
Erica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing! Same day and very friendly and professional

Electronic waste removal & disposalFurniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Christine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Buster & Megan’s 1-800GotJunk business and their full staff team - were absolutely fantastic Angels for our very involved furniture juggling project! Start to finish! Omgoodness. - in all honesty- I can’t say enough about their professionalism, customer centered energy, kindness, very fair honest pricing and…

Furniture removal+ Responsiveness+ Punctuality+ Quality
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Saved me so much work and time and left it clean. Thank you!!

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
RLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arrived on time. Good communication. They let me know what time they were coming & when they were on their way. Pricing was pretty good. The city offers "free" dumps on specific dates. I factored in the cost of gas & renting a pickup truck to dump my own items - Got-Junk was less expensive than what it would have…

Furniture removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Kristy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Such an easy stress free experience! Friendly staff, quick response, and professional. So easy I will Definitely use this service again. Highly recommend!

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
SydneyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had such an amazing experience with them. They came in and took care of everything. On top of that they were extremely friendly. Amazing customer service!!

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
RachelLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication from beginning to end with smiles and friendly service. 10/10 would hire again :)

Furniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Furniture removalJunk removal+ Punctuality+ Quality+ Professionalism
Jerald3 years ago★★★★★

Rating only, no written review.

Furniture removal+ Responsiveness+ Punctuality+ Quality

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