Experts Reviews · Company report
1-800-GOT-JUNK? Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

1-800-GOT-JUNK? Fresno

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 35 waste removal services · 5.0★ from 546 Google reviews

Report card

Percentile vs other waste removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Fresno is better than 99% of waste removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Fresno is better than 99% of waste removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100

Reviews for your job

Customers hired 1-800-GOT-JUNK? Fresno for 8 kinds of job.

1-800-GOT-JUNK? Fresno for house & garage cleanouts

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Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “House & garage cleanouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 25

All 21 Google reviews tagged “House & garage cleanouts” · showing 20

cory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two guys were very friendly and helpfull

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very nice and efficient. I would use them again.

House & garage cleanouts+ Punctuality+ Professionalism+ Value
christLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called and they were out here in less than 30 mins and cleaned up and left quick. I didn't have to lift a finger.

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Annabel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were both absolutely amazing and Fair with the costs. And they were really nice!!!

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
DeborahLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was extremely happy with the guys and the service they provided! A special shout out to Megan for working with my crazy schedule! 5 stars and highly recommend!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
RickLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you very much for taking my old furniture!

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Craig4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service!

House & garage cleanouts
Crystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent crew and service, they were on time, respectful, and very efficient and friendly. Would highly recommend!

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
JessicaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Buster and Carlos were very friendly and helpful. Would recommend services. $260 for all this . We called and the very next morning they were out.

House & garage cleanouts
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys were awesome!!!

House & garage cleanouts
Jillian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jacob and Carlos were amazing, quick, on time and very kind!!! Thank you so much!

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super quick response, came for same day pick-up after we decided to clean out our garage and sheds. Removed everything quickly. Easier process than I expected. I would definitely choose this company again.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Matt2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service. I was under a time crunch and they came through. A little pricey but worth the money!

House & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Saved me so much work and time and left it clean. Thank you!!

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
CarmenLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was able to book this service the day of and the crew was not only on time, but they were even early. They helped me think through all the junk and helped to move it out of the yard and garage. The two fellas were so friendly and courteous that I had to take their picture for this review. The process was easy…

Construction debris removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Vanessa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Buster and his associate (I didn’t catch his name) were efficient, punctual, and professional! The free estimate gave me peace of mind and they were reasonably priced. A huge relief! Highly recommend using their service if you want to easily get junk removal off your to-do list.

Appliance removal & disposalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
SydneyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had such an amazing experience with them. They came in and took care of everything. On top of that they were extremely friendly. Amazing customer service!!

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Juli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

House & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Cameron3 years ago★★★★★

Rating only, no written review.

House & garage cleanouts
Rain2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Rating only, no written review.

House & garage cleanouts+ Punctuality+ Professionalism+ Value

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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