Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts

Experts Reviews · Company report
1-800-GOT-JUNK? Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

1-800-GOT-JUNK? Fresno

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 35 waste removal services · 5.0★ from 546 Google reviews

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Percentile vs other waste removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Fresno is better than 99% of waste removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Fresno is better than 99% of waste removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100

Reviews for your job

Customers hired 1-800-GOT-JUNK? Fresno for 8 kinds of job.

1-800-GOT-JUNK? Fresno for junk removal

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Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 25

All 22 Google reviews tagged “Junk removal” · showing 20

Tamar6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Steven and Jose were very professional. I appreciate they called me to let me know when they would arrive.

Junk removal+ Responsiveness+ Punctuality+ Quality
Abigail2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional, friendly, quick! Definitely will use them again!

Furniture removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

2 guys came to my apartment and took care of everything and it was easy

Junk removalYard debris removal
christLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called and they were out here in less than 30 mins and cleaned up and left quick. I didn't have to lift a finger.

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fantastic Job

Junk removalYard debris removal+ Responsiveness+ Punctuality+ Quality
DeborahLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was extremely happy with the guys and the service they provided! A special shout out to Megan for working with my crazy schedule! 5 stars and highly recommend!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Megan and the team with our local providers have been incredible in every way. They are total professionals and work hard to meet your needs.

Furniture removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had two very respectful and professional guys show up and remove our junk with easy!

Junk removal+ Responsiveness+ Punctuality+ Quality
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super quick response, came for same day pick-up after we decided to clean out our garage and sheds. Removed everything quickly. Easier process than I expected. I would definitely choose this company again.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Jon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

3 young men showed up to remove an old spa. All 3 were very polite and courteous, they wasted no time removing it from my yard. Highly recommended their service.

Junk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Erica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Saved me so much work and time and left it clean. Thank you!!

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Bobbi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service! Very reasonable! Professional and kind.

Junk removal+ Responsiveness+ Punctuality+ Quality
CarmenLocal Guide · 108 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was able to book this service the day of and the crew was not only on time, but they were even early. They helped me think through all the junk and helped to move it out of the yard and garage. The two fellas were so friendly and courteous that I had to take their picture for this review. The process was easy…

Construction debris removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Kiana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called to see when we could get them to stop by and they said they could be there within an hour. They called to let me know they were on their way and showed up right on time. They went through prices with us, gave us a good deal to take a mattress, box spring and more and within 5 minutes they were done! They…

Junk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Tim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve used their service multiple times, and they are always fast and courteous. If you need items moved in a hurry, these are the guys.

Electronic waste removal & disposalJunk removalTrash removal & disposal
SydneyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had such an amazing experience with them. They came in and took care of everything. On top of that they were extremely friendly. Amazing customer service!!

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nice, courteous, and efficient crew. Price was very reasonable.

Junk removal+ Responsiveness+ Punctuality+ Quality
Lisa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great team!!

Junk removal+ Responsiveness+ Punctuality+ Quality
mahkala3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Buster and Megan were super helpful in removing my old bed frame! I was able to book my pickup the same day. 10/10 recommend!

Junk removal+ Responsiveness+ Punctuality+ Quality
Tom1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Furniture removalJunk removal+ Punctuality+ Quality+ Professionalism

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Furniture removal23—
Junk removal22—
Mattress removal & disposal22—
House & garage cleanouts21—
Trash removal & disposal15—
Appliance removal & disposal7—
Electronic waste removal & disposal7—
Yard debris removal4—

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