Experts Reviews · Company report
1-800-GOT-JUNK? Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

1-800-GOT-JUNK? Fresno

Fresno, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 35 waste removal services · 5.0★ from 546 Google reviews

Report card

Percentile vs other waste removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Fresno is better than 99% of waste removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Fresno is better than 99% of waste removal services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Fresno is better than 100% of waste removal services.A
100

Reviews for your job

Customers hired 1-800-GOT-JUNK? Fresno for 8 kinds of job.

1-800-GOT-JUNK? Fresno for mattress removal & disposal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Mattress removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 8

All 22 Google reviews tagged “Mattress removal & disposal” · showing 20

Lee7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Nicest guys, they were fantastic in every way. They arrived on time, they were quick, polite and the whole job was done in less than 15 minutes. I highly recommend them. They are true professional and go above and beyond to get the job done! ☺️

Mattress removal & disposal+ Responsiveness+ Punctuality+ Quality
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

painless and very convenient!

Mattress removal & disposal+ Responsiveness+ Punctuality+ Quality
cory2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The two guys were very friendly and helpfull

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
christLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called and they were out here in less than 30 mins and cleaned up and left quick. I didn't have to lift a finger.

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
DeborahLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was extremely happy with the guys and the service they provided! A special shout out to Megan for working with my crazy schedule! 5 stars and highly recommend!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
RickLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Thank you very much for taking my old furniture!

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The workers were on time, courteous, fast and professional.

Mattress removal & disposal+ Punctuality+ Professionalism
Crystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent crew and service, they were on time, respectful, and very efficient and friendly. Would highly recommend!

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
kwamise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

they were great...they even moved my new mattress in from outside...i really appreciated them for being quick & efficient.. thank you

Mattress removal & disposal+ Professionalism
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super quick response, came for same day pick-up after we decided to clean out our garage and sheds. Removed everything quickly. Easier process than I expected. I would definitely choose this company again.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Jon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

3 young men showed up to remove an old spa. All 3 were very polite and courteous, they wasted no time removing it from my yard. Highly recommended their service.

Junk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Erica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing! Same day and very friendly and professional

Electronic waste removal & disposalFurniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Kiana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called to see when we could get them to stop by and they said they could be there within an hour. They called to let me know they were on their way and showed up right on time. They went through prices with us, gave us a good deal to take a mattress, box spring and more and within 5 minutes they were done! They…

Junk removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
MiguelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had an old mattress I wanted to get rid of, but didn’t have a truck to take it. I was able to book online and within 45 minutes they were in my front door and removed the mattress. They even took some extra junk I had. The whole process was very quick and efficient. Price was very reasonable. Would use this service again!

Mattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Marcel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Definitely worth the call, got here on time, professional, and finished the job swiftly and smartly.

Mattress removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
SydneyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had such an amazing experience with them. They came in and took care of everything. On top of that they were extremely friendly. Amazing customer service!!

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
RachelLocal Guide · 61 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great communication from beginning to end with smiles and friendly service. 10/10 would hire again :)

Furniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They are so kind, so courteous, so on time. I will never go back to using anyone again, but these people I think God for 1 800 GOT JUNK !

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Mattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Construction debris removalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality

Show more mattress removal & disposal reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with