Experts Reviews · Company report
1-800-GOT-JUNK? Greater Los Angeles logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%19+1.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

1-800-GOT-JUNK? Greater Los Angeles

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #221Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 9,829 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Greater Los Angeles is better than 98% of junk removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 98% of junk removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 19% of junk removal services.F
19

Reviews for your job

Customers hired 1-800-GOT-JUNK? Greater Los Angeles for 8 kinds of job.

1-800-GOT-JUNK? Greater Los Angeles for furniture removal

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Jobs reviewedHow many Google reviews are tagged with this job.607
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 151

All 607 Google reviews tagged “Furniture removal” · showing 40

Sierra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Stephen and Anthony were amazing! They were so friendly, professional, and made the whole process way easier than I expected. They showed up on time, worked quickly, and handled everything with care. What felt overwhelming to me was no problem for them, and they had such positive attitudes the entire time. It’s rare…

Furniture removal+ Responsiveness+ Punctuality+ Quality
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Noel and Quincy were great, very helpful and professional.

House & garage cleanoutsFurniture removal+ Responsiveness+ Punctuality+ Quality
Larry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ben and Eric were amazing. Love Junk! Thanks guys!

House & garage cleanoutsFurniture removal+ Quality
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service JJ, Ben, Dom were awesome. Great hard workers Fast and efficient and truly professional

Furniture removal+ Responsiveness+ Punctuality+ Quality
Dibster3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Fantastic help.really Fast and professional - Mike G and Quincy rocked it

Furniture removal+ Punctuality+ Quality+ Professionalism
Andrea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

LR and NG did a great job.

Furniture removalTrash removal & disposal+ Professionalism
Cassy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

JJ and Fred were the BEST! They were able to come same day on short notice and were crazy fast loading up alllllll my junk that I have wanted to get rid of forever. Thank you guys!!! Highly recommend.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Ayesha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Awesome experience. Keeshon and Stephen from 1800GOTJUNK came right on time, got everything loaded and hauled away quickly! Would def recommend.

Furniture removalJunk removal+ Punctuality+ Professionalism+ Value
bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

12/19-John and Noel friendly, Professional and efficient. 12/18- Carlos and crew great as well

Furniture removal+ Responsiveness+ Punctuality+ Quality
Dolores6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Mike G. K.A. Perfect job

Donated goods pickupFurniture removal+ Quality+ Professionalism+ Value
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

It’s expensive to me but worth every nickel. The guys worked really hard and did a great job. Exactly what I wanted. This is the second time I’ve used them, I highly recommend!

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Quality+ Professionalism
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Irving and DeJohn were super communicative, on time and efficient with my time and theirs. I’ve used this service several times and I’ll keep using them. Great work every time.

Electronic waste removal & disposalFurniture removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Sue3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

LR and Al did a great job moving old furniture out of the house.

Furniture removal+ Responsiveness+ Punctuality+ Professionalism
Robert2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dijon and ZB did a great job for us. Highly recommend!!

Furniture removal+ Quality+ Professionalism
Jheartvibes3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Carlos and Ben were amazing!!!

Furniture removal+ Responsiveness+ Punctuality+ Quality
Rodrigo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jonathan and Fred did a great job removing everything I wanted to get rid of. They were fast, efficient, and communicative. Definitely recommend using this service for convenience alone.

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thanks to Mike GT and QT! They were great, fast and easy to work with! Made moving much much easier

Furniture removalJunk removalTrash removal & disposal+ Responsiveness+ Professionalism+ Value
Ceci6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arnold & Luis R saved the day!!! The elevator was out, but they got the job down quickly. So happy for them & their service!

Furniture removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Tanya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ash and Benny did an excellent job and were super efficient, professional and helpful! Ask for them when you call for removal.

Construction debris removalFurniture removal+ Quality+ Professionalism+ Value
Josh3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Benny and Jonathan were amazing. On time and quick to move everything out

Furniture removal+ Responsiveness+ Punctuality+ Quality
Erica9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you to Chris W and Vinny L for the quick and efficient job! Very communicative throughout the entire process.

Furniture removal+ Responsiveness+ Punctuality+ Quality
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dom and Charles were amazing! Super friendly and got the job done quick. Couldn’t have asked for a better experience!

Appliance removal & disposalFurniture removalHouse & garage cleanouts
ChristineLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carlos & Quincy came out and worked very efficiently to move out the last remaining items in our apartment. I appreciated their communication about their arrival time and straight forward explanation on pricing.

Furniture removal
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arnold and Charles were awesome! Quick and professional!

Donated goods pickupFurniture removalMattress removal & disposal+ Responsiveness+ Quality+ Professionalism
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Anthony and Bennie was very professional and friendly. I am very satisfied with the service and being a repeat customer, I am very happy to use this company over and over.

Appliance removal & disposalFurniture removalHouse & garage cleanouts+ Responsiveness+ Professionalism
Adam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Carlos and Luis were on time (I wasn’t and they patiently waited) and very professional. They were in and out in just a few minutes. Great overall experience.

Furniture removal+ Punctuality+ Quality+ Professionalism
Carrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, very efficient and gave me a good rate. Thank you SC and LR

Donated goods pickupFurniture removalHouse & garage cleanouts+ Punctuality+ Professionalism
Taylor12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

JJ and FE were amazing! Super nice and friendly. Really efficient. In and out in as little of time as possible. Please use this business if you want an efficient and friendly service!!

Furniture removal+ Responsiveness+ Punctuality+ Professionalism
LaNette11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First Truck, Michael G and Ash were very polite, helpful, knowledgeable, safe, quick and kind. Thank you. The second truck with Carlos, Anthony, Ben, Benny, Dom, Charles they were efficient, very quick, polite and very helpful. Thank you very much guys.

Furniture removal
Alec1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and Ash were very professional

Electronic waste removal & disposalFurniture removal
Macklin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ash and Charles are amazing !! They came right on time, got everything cleared away fast and all for a good price. Couldn’t recommend them more. I’ll most definitely be calling them next time I have hauling needs!

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

QT AND MIKE G

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Nana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael A and Louis were quick, efficient, and super friendly. Definitely will use their service again!

Furniture removal+ Responsiveness+ Punctuality+ Quality
kai3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Arnold and kevante

Furniture removalMattress removal & disposal
Tanja7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service if you don’t want to deal with moving stuff on your own. The scheduling process was very easy with plenty of appointment options. Ash & SP were on time and efficient. Pricing was a bit higher than expected.

Donated goods pickupFurniture removalHouse & garage cleanouts+ Responsiveness+ Punctuality
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and MT provided excellent service.

Furniture removal+ Responsiveness+ Punctuality+ Quality
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Angelo and Ben were extremely helpful and professional. I will highly recommend this service

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

AF and SP came and they were on time, extremely helpful and friendly

Furniture removal+ Responsiveness+ Punctuality+ Quality
Gabriel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ash and Benny, the dynamic duo! Both were very professional and time efficient, they made the process so easy and quick. Handled our old furniture with care, making sure not to damage any walls or doors around on their way out.

Furniture removal+ Punctuality+ Quality+ Professionalism
daphnewyche7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I had a pleasant experience for my 2nd time using you guys. getting my couches removed was quick and the guys were nice, thank you Dom and Charles for all you help.

Furniture removal

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