Experts Reviews · Company report
1-800-GOT-JUNK? Greater Los Angeles logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%19+1.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

1-800-GOT-JUNK? Greater Los Angeles

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #221Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 9,829 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Greater Los Angeles is better than 98% of junk removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 98% of junk removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 19% of junk removal services.F
19

Reviews for your job

Customers hired 1-800-GOT-JUNK? Greater Los Angeles for 8 kinds of job.

1-800-GOT-JUNK? Greater Los Angeles for house & garage cleanouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.508
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 97/100.How Job match is calculatedBuilt only from reviews Google tagged “House & garage cleanouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 155

All 508 Google reviews tagged “House & garage cleanouts” · showing 60

Cherise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Luis R and John R were super efficient and friendly, great service, always a pleasure.

House & garage cleanouts
Lexi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

STEPHEN AND RENSON WERE THE BEST TO EVER DO IT. Quick easy and kind. They are cool people too!!!! Honestly the best vibes they deserve the world and more :)) highly recommend you ask for them when you call!

House & garage cleanouts
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Noel and Quincy were great, very helpful and professional.

House & garage cleanoutsFurniture removal+ Responsiveness+ Punctuality+ Quality
Larry6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ben and Eric were amazing. Love Junk! Thanks guys!

House & garage cleanoutsFurniture removal+ Quality
Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

JJ and LR for the job done faster than expected. Amazing job done at a great price.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Daniela9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

JJ and Ben were absolutely amazing!!! so nice and efficient and arrived SO quickly upon booking and got the job done even quicker!!! Would 100% hire them again! They got sooo much junk out in so little time!!!

House & garage cleanouts
April2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ben and Charles took care of all of my junk. Very professional and very helpful. Was able to clean out my junk quickly and neatly!

Junk removalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Cassy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

JJ and Fred were the BEST! They were able to come same day on short notice and were crazy fast loading up alllllll my junk that I have wanted to get rid of forever. Thank you guys!!! Highly recommend.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Melana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Stephen and Julian were amazing !

Junk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Cary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Idrees and Freddie were supper helpful and courteous. Pleasure to work with.

House & garage cleanoutsMattress removal & disposal
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Mike G and Ruiz was the best ! Saves me so much time and energy and was also on time .. I will definitely call this team again !!! David H

House & garage cleanoutsMattress removal & disposal
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

It’s expensive to me but worth every nickel. The guys worked really hard and did a great job. Exactly what I wanted. This is the second time I’ve used them, I highly recommend!

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Quality+ Professionalism
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

LR and VL are awesome

House & garage cleanouts
fred6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Fair price. Great service

House & garage cleanouts+ Punctuality+ Professionalism
Chad3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Mike G & Noel were amazing. Professional, responsive and fast - helped us out big time.

Appliance removal & disposalHouse & garage cleanouts
Joely6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Mike G & Noelle were so nice, fast, and efficient. 10/10 recommend the 2 of them.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Brielle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ben and Bennie were fantastic and are wonderful at getting the job done -friendly and helpful -wonderful experience !

House & garage cleanouts+ Responsiveness+ Quality+ Professionalism
Miguel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Anthony F. and Ash were great and quick with the work done.

House & garage cleanouts
Jacob2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Carlos and Quincy were quick and professional. Good communication. Love having space back!

House & garage cleanouts+ Responsiveness+ Quality+ Professionalism
viviana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great service by Sp& Af!

House & garage cleanouts+ Punctuality
Ethan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dom and Charles were fantastic and efficient

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Rodrigo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jonathan and Fred did a great job removing everything I wanted to get rid of. They were fast, efficient, and communicative. Definitely recommend using this service for convenience alone.

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Ceci6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arnold & Luis R saved the day!!! The elevator was out, but they got the job down quickly. So happy for them & their service!

Furniture removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Tiffany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ben and Quincy were amazing!

House & garage cleanouts
Gavin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and Ruiz were excellent! Definitely recommend!

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Angela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and Ruiz did a great job removing my items.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Mary11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and Ruiz did a great job of picking up an item from our garage. They were on time after contacting us to let us know they were on their way. They were friendly, efficient and professional. Would absolutely recommend this business and these 2 workers!

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Fezem3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Don and MA pleasant and great workers

House & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Clean5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Benny and Jonathan we’re very professional and I will be using this company going forward. Thank you 1800 got junk

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Britt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris + Vinny We’re amazing and profesional Would recommend again

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ben and Gabriel were amazing. Super quick and super nice!

House & garage cleanoutsMattress removal & disposal+ Responsiveness+ Professionalism
Natasha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dom and Charles did a great job hauling away our junk!

House & garage cleanouts
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dom and Charles were amazing! Super friendly and got the job done quick. Couldn’t have asked for a better experience!

Appliance removal & disposalFurniture removalHouse & garage cleanouts
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gordon and CW were a great help after our party! We will use them for our next party!

House & garage cleanoutsMattress removal & disposal+ Punctuality+ Quality+ Professionalism
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Anthony and Bennie was very professional and friendly. I am very satisfied with the service and being a repeat customer, I am very happy to use this company over and over.

Appliance removal & disposalFurniture removalHouse & garage cleanouts+ Responsiveness+ Professionalism
Brian1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G. and KA did a great job and moved a lot of heavy old stuff out of our house. Very careful of the property the whole time!

House & garage cleanoutsMattress removal & disposal+ Punctuality+ Quality+ Professionalism
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and CK did a great job. They were efficient and professional.

House & garage cleanouts+ Responsiveness+ Quality+ Professionalism
Tameria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

MA and MB . They did an amazing . They did not damage anything and they was quick and fast with the service. Thank you very much.

House & garage cleanouts
Al2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mike G and Charles were both terrific.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Lance1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G, and Charles were on time and were very professional. ⭐️⭐️⭐️⭐️⭐️

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Carrie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, very efficient and gave me a good rate. Thank you SC and LR

Donated goods pickupFurniture removalHouse & garage cleanouts+ Punctuality+ Professionalism
Britny9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

CE & LR helped me out today and they were nice, fast and really efficient!

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Benny and Benjamin were professional on time and friendly. They were careful about collecting the items given and were on the way less than 10 minutes. Highly recommend no headache and no mess ✨👍

House & garage cleanouts+ Responsiveness+ Punctuality+ Professionalism
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike James did a great job, nice and wasy

House & garage cleanouts+ Quality+ Value
Macklin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ash and Charles are amazing !! They came right on time, got everything cleared away fast and all for a good price. Couldn’t recommend them more. I’ll most definitely be calling them next time I have hauling needs!

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Judy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

QT AND MIKE G

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Jonathan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and Q.T. took care of it in LA! Professional and easy process.

House & garage cleanouts
Ines2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

very kind, professional group of people. dealt with all our trash and recycling with no issue. JG and SP were very nice. highly recommend.

House & garage cleanouts+ Punctuality+ Professionalism
Graeme2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Angelo and Ben were on time, efficient and polite! Always appreciated

Electronic waste removal & disposalHouse & garage cleanouts+ Punctuality+ Professionalism
Max7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and A.V. did and excellent job....they went above and beyond to help us clean up the mess in our backyard.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Tanja7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good service if you don’t want to deal with moving stuff on your own. The scheduling process was very easy with plenty of appointment options. Ash & SP were on time and efficient. Pricing was a bit higher than expected.

Donated goods pickupFurniture removalHouse & garage cleanouts+ Responsiveness+ Punctuality
Peter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Angelo and Ben were extremely helpful and professional. I will highly recommend this service

Appliance removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Professionalism
Colin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

MT and Mike G were great

House & garage cleanouts
David2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ben & Benny were amazing. They were very professional and respectful. Also swept up and left the space clean.

House & garage cleanouts
Youth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Shoutout to Dom and Angelo! They gave an amazing service with the trash removal today! Quick and professional

House & garage cleanouts
J.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arnold and Irving were super professional and friendly. They did everything we discussed and more in short order. Would rely on their service again.

House & garage cleanouts+ Professionalism
Ray7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

great experience with Dom & Angelo!

House & garage cleanouts+ Responsiveness
CaROliNe3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charles and Carlos were excellent and very professional. Charles and Carlos arrived on time, gave me a fair price, and hauled the items away. There was no damage to my property while moving the item. Highly recommend their services.

Junk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Maria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charles and Anthony F did a great job! Very nice and finished the job quickly. I will call them again for sure.

House & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Debbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

JJ and MT did great. They did show up late though. I was supposed to be from 9-11 and they arrived at 11:45am.

House & garage cleanouts+ Quality+ Professionalism+ Value

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