Experts Reviews · Company report
1-800-GOT-JUNK? Greater Los Angeles logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%19+1.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

1-800-GOT-JUNK? Greater Los Angeles

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #221Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 9,829 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Greater Los Angeles is better than 98% of junk removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 98% of junk removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 19% of junk removal services.F
19

Reviews for your job

Customers hired 1-800-GOT-JUNK? Greater Los Angeles for 8 kinds of job.

1-800-GOT-JUNK? Greater Los Angeles for junk removal

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Jobs reviewedHow many Google reviews are tagged with this job.688
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Junk removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 155

All 688 Google reviews tagged “Junk removal” · showing 40

Jacob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alvin and Ryan were on time, responsive, and friendly. Will definitely use the service again!

Junk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Sophia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Michael and Arnold were awesome and very quick! Thank you!

Junk removal+ Responsiveness+ Quality+ Professionalism
Stanford2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben and Kai were awesome!! So nice and efficient! Will definitely use again!!

Junk removal+ Responsiveness+ Punctuality+ Quality
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Vincent and Quincy were excellent. Super helpful and courteous!!!

Junk removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Ashley10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ben and Gabe were SUPERSTARS! Best service ever!! 10/10. LITERALLY BEST - so fast and professional!!!!!

Junk removal+ Responsiveness+ Punctuality+ Quality
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

JJ and KA were professional and efficient. A+

Junk removal+ Responsiveness+ Punctuality+ Quality
April2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ben and Charles took care of all of my junk. Very professional and very helpful. Was able to clean out my junk quickly and neatly!

Junk removalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Terrific experience. JJ and Dom were very helpful!

Construction debris removalJunk removalTrash removal & disposal+ Punctuality+ Professionalism
Lauren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ash and JJ were amazing!! So sweet and helpful. Would definitely use again :)))

Junk removal
Bryce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

So fast! And sweet guys. Benny and Anthony were awesome. Definitely would use again!

Junk removal+ Responsiveness+ Punctuality+ Quality
Sandy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ashton, Rudy, and Idrees were complete Professionals! They are awesome and exceeded my expectations.

Junk removal+ Responsiveness+ Punctuality+ Quality
Cassy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

JJ and Fred were the BEST! They were able to come same day on short notice and were crazy fast loading up alllllll my junk that I have wanted to get rid of forever. Thank you guys!!! Highly recommend.

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mike A and JJ were super helpful and kind. Thank you!

Junk removal+ Responsiveness+ Professionalism
Melana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Stephen and Julian were amazing !

Junk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Dominic5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Arnold and Anthony Lopez were incredibly professional and were able to take care of all the junk we had super quick! I appreciated their customer service!

Junk removal
Matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dijon and jonathon were great!

Junk removal+ Punctuality
Benjamin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jonathan and john came out to the house and did an amazing job. Completely professional courteous and pleasant. I will be using their services again.

Junk removal+ Quality
Adam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Mike S and John R were great

Junk removal
Jenny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Idrees and Anthony F. were on time and very efficient with their haul away! Would recommend. Very friendly

Junk removal+ Punctuality+ Quality+ Professionalism
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ash & AV were so great! Thanks so much!!

Appliance removal & disposalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Ayesha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Awesome experience. Keeshon and Stephen from 1800GOTJUNK came right on time, got everything loaded and hauled away quickly! Would def recommend.

Furniture removalJunk removal+ Punctuality+ Professionalism+ Value
Mrs.5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Charles and Anthony were very courteous, helpful, quick, and professional. Will be using them for our next project.

Junk removal+ Punctuality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Irving/Chris w, these guys came on time, gave me an ETA, very professional and efficient. I'm glad I chose 1800-GOTJUNK, INSTEAD of the other guys, please request these guys, easy call. I will be using these guys again, I will also let my friends know about this company.

Junk removal+ Responsiveness+ Punctuality+ Quality
Savannah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ben and Gabriel were AWESOME! They called ahead of time to confirm, showed up right on time, were super friendly, and got the job done super quick! 10/10 service with these guys! Highly recommend!

Construction debris removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ben and Gabe were awesome. Very communicative, showed up right on time. Went above and beyond. Even swept outside after they were done! Highly recommend.

Construction debris removalJunk removalTrash removal & disposal
nicholas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Arnold and Freddy were very professional and friendly and got rid of my junk expeditiously.

Junk removal+ Punctuality+ Quality+ Professionalism
Tom9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

It’s expensive to me but worth every nickel. The guys worked really hard and did a great job. Exactly what I wanted. This is the second time I’ve used them, I highly recommend!

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Quality+ Professionalism
Shenita7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

MikeA and Ben were very professional, and did an excellent job with helping to remove our junk requested. I would highly recommend them to anyone needing junk removal services!

Junk removal+ Responsiveness+ Punctuality+ Quality
Miguel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dom and Charles were exceptional, efficient, quick, and extremely professional. Highly recommend them and this service!

Junk removal
Christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Johnathan and Chris were amazing and did a great job. Thank you

Junk removal
Sam2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Carlos and Ben did a great job!

Junk removal+ Professionalism
Rodrigo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jonathan and Fred did a great job removing everything I wanted to get rid of. They were fast, efficient, and communicative. Definitely recommend using this service for convenience alone.

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thanks to Mike GT and QT! They were great, fast and easy to work with! Made moving much much easier

Furniture removalJunk removalTrash removal & disposal+ Responsiveness+ Professionalism+ Value
Franky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kinda of Tetris took it all! I didn’t think it would all go in one truck, they got it in less then 2/3rds. Mike S and Mike A are rock stars!!!

Appliance removal & disposalElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steven and Julian were excellent and efficient clearing out trash following an event.

Junk removalTrash removal & disposal
Judy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G. And LR.

Junk removal+ Responsiveness+ Quality+ Professionalism
Jacqueline8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Noelle and Vinny were super communicative about timing/arrival. They called me in advance with a ETA and we’re right on time with what they said. They were really friendly and swift with the process of picking up. Also made me feel really comfortable in understanding how the service works. I would definitely use…

Junk removal+ Responsiveness+ Punctuality+ Quality
mackenzie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

benny and ben were amazing! very helpful and efficient.

Junk removal+ Responsiveness+ Punctuality+ Quality
Stacey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Benny and Ben were professional, efficient, and great to work with.

Donated goods pickupJunk removal+ Responsiveness+ Punctuality+ Quality
Macklin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ash and Charles are amazing !! They came right on time, got everything cleared away fast and all for a good price. Couldn’t recommend them more. I’ll most definitely be calling them next time I have hauling needs!

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality

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