Experts Reviews · Company report
1-800-GOT-JUNK? Greater Los Angeles logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%19+1.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

1-800-GOT-JUNK? Greater Los Angeles

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #221Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 9,829 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Greater Los Angeles is better than 98% of junk removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 98% of junk removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 19% of junk removal services.F
19

Reviews for your job

Customers hired 1-800-GOT-JUNK? Greater Los Angeles for 8 kinds of job.

1-800-GOT-JUNK? Greater Los Angeles for trash removal & disposal

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Jobs reviewedHow many Google reviews are tagged with this job.467
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 99/100.How Job match is calculatedBuilt only from reviews Google tagged “Trash removal & disposal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 113

All 467 Google reviews tagged “Trash removal & disposal” · showing 40

agardenafter2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Chris and Kevante were fantastic. We called 1-800-Got-Junk because we’re in the middle of a move and everything in the house was chaotic. They were incredible about double checking which items were going and worked super fast. In addition, they were friendly and knowledgeable about pricing and truck space. Working…

Trash removal & disposal+ Responsiveness+ Punctuality+ Quality
Gm4Local Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Oliver and his team were terrific. Got-Junk is the most professional in the business. 💗 😊

Trash removal & disposal+ Responsiveness+ Punctuality+ Quality
Jacob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alvin and Ryan were on time, responsive, and friendly. Will definitely use the service again!

Junk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
MarkeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Absolutely! Here's a glowing review for Ben and Carlos at 1800 Junk Removal: --- I recently had the pleasure of working with Ben and Carlos from 1800 Junk Removal, and I couldn't be more impressed with their service. From start to finish, they were professional, efficient, and incredibly friendly. Ben and Carlos…

Yard debris removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
April2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ben and Charles took care of all of my junk. Very professional and very helpful. Was able to clean out my junk quickly and neatly!

Junk removalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Justin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Terrific experience. JJ and Dom were very helpful!

Construction debris removalJunk removalTrash removal & disposal+ Punctuality+ Professionalism
Andrea1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

LR and NG did a great job.

Furniture removalTrash removal & disposal+ Professionalism
Lauren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

JJ & Dom did a great job! Thank you

Trash removal & disposal+ Quality+ Professionalism+ Value
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Anthony ans Ash were right and time and great. Thank you!

Trash removal & disposal+ Responsiveness+ Punctuality+ Quality
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Ash & AV were so great! Thanks so much!!

Appliance removal & disposalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dijon and Noel, Great team!!

Trash removal & disposal+ Responsiveness+ Punctuality+ Quality
Savannah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ben and Gabriel were AWESOME! They called ahead of time to confirm, showed up right on time, were super friendly, and got the job done super quick! 10/10 service with these guys! Highly recommend!

Construction debris removalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ben and Gabe were awesome. Very communicative, showed up right on time. Went above and beyond. Even swept outside after they were done! Highly recommend.

Construction debris removalJunk removalTrash removal & disposal
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Irving and DeJohn were super communicative, on time and efficient with my time and theirs. I’ve used this service several times and I’ll keep using them. Great work every time.

Electronic waste removal & disposalFurniture removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Carlos and Ben are great!

Trash removal & disposal+ Quality
Rodrigo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Jonathan and Fred did a great job removing everything I wanted to get rid of. They were fast, efficient, and communicative. Definitely recommend using this service for convenience alone.

Electronic waste removal & disposalFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thanks to Mike GT and QT! They were great, fast and easy to work with! Made moving much much easier

Furniture removalJunk removalTrash removal & disposal+ Responsiveness+ Professionalism+ Value
Julie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Benny and Jonathon went above and beyond ! They did it with such professionalism and a great attitude ! I highly recommend

Trash removal & disposal+ Responsiveness+ Punctuality+ Quality
Kerry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Steven and Julian were excellent and efficient clearing out trash following an event.

Junk removalTrash removal & disposal
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dom and Charles were amazing! Super friendly and got the job done quick. Couldn’t have asked for a better experience!

Appliance removal & disposalFurniture removalHouse & garage cleanouts
Hannah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arnold and Charles were awesome! Quick and professional!

Donated goods pickupFurniture removalMattress removal & disposal+ Responsiveness+ Quality+ Professionalism
Janet3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Anthony and Bennie was very professional and friendly. I am very satisfied with the service and being a repeat customer, I am very happy to use this company over and over.

Appliance removal & disposalFurniture removalHouse & garage cleanouts+ Responsiveness+ Professionalism
Macklin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ash and Charles are amazing !! They came right on time, got everything cleared away fast and all for a good price. Couldn’t recommend them more. I’ll most definitely be calling them next time I have hauling needs!

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Joe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arnold and JP were super helpful and cleaned everything out very quickly and efficiently. Would highly recommend!

Appliance removal & disposalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Noel and Dejon were amazing and punctual. Easy and straightforward service.

Furniture removalTrash removal & disposal
Marla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris W and Marcus C helped me today. They were communicative while en route to my apartment, so I was prepared by the time they got here. They were on time and extremely professional while they quickly and efficiently removed my junk. They also made sure the estimate worked for me before doing anything. They were…

Junk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jemol, Anthony L, and Sean B were very helpful and fast. Very professional as well

Appliance removal & disposalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Mercedes1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and LR were amazing! Very professional and fast.

Trash removal & disposal+ Punctuality+ Quality+ Professionalism
Alex2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great experience! Benny and Ash arrived on time, fast and friendly. Thank you guys!

House & garage cleanoutsTrash removal & disposal
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

friendly, super quick service! really appreciated zabian and quincy’s efficient service.

Junk removalTrash removal & disposalWaste recycling+ Responsiveness+ Punctuality+ Professionalism
Alexis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ash & Anthony were great! Responded to our inquiry & picked up our trash very quickly

Trash removal & disposalYard debris removal+ Responsiveness+ Punctuality
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Benny and Irving were very professional and efficient. They really worked with us on the price.

Construction debris removalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Keith3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael A and Rudy were amazing to work with - very kind and super flexible. Process was quick and easy!

Trash removal & disposal+ Responsiveness+ Punctuality+ Quality
Marthalynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick and efficient! We will definitely hire them again.

Furniture removalHouse & garage cleanoutsTrash removal & disposal
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

SP & AP

Trash removal & disposal
Elaine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Idrees and Kevonte were on time and patient with the parking situation. They were careful in my home...no scratches. They were very quick and efficient.

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Colin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike A and Jonathan R did a great job. Very kind. Very efficient.

Furniture removalMattress removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Chase1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charles and Ash were super fast and efficient! Took everything I asked and were super nice. Would definitely recommend the company and them specifically.

Junk removalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Professionalism
Pat12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Noah and Noel were great Was opening a new store and needed a quick way to dispose of some items. Awesome day day service. Great communication to the process. Will definitely use again.

Junk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
paula2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marcus and Quincy were amazing and helped immensely. Very grateful for their help!!

Furniture removalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality

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