Experts Reviews · Company report
1-800-GOT-JUNK? Greater Los Angeles logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%19+1.3Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

1-800-GOT-JUNK? Greater Los Angeles

Norwalk, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #221Position by Experts Score among all companies we track in this category. of 280 junk removal services · 5.0★ from 9,829 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Greater Los Angeles is better than 98% of junk removal services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 98% of junk removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Greater Los Angeles is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Greater Los Angeles is better than 19% of junk removal services.F
19

Reviews for your job

Customers hired 1-800-GOT-JUNK? Greater Los Angeles for 8 kinds of job.

1-800-GOT-JUNK? Greater Los Angeles for waste recycling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.100
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 98/100.How Job match is calculatedBuilt only from reviews Google tagged “Waste recycling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 16

All 100 Google reviews tagged “Waste recycling” · showing 40

Franky3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kinda of Tetris took it all! I didn’t think it would all go in one truck, they got it in less then 2/3rds. Mike S and Mike A are rock stars!!!

Appliance removal & disposalElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Macklin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ash and Charles are amazing !! They came right on time, got everything cleared away fast and all for a good price. Couldn’t recommend them more. I’ll most definitely be calling them next time I have hauling needs!

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Anna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Michael and Davy were super quick and easy to work with!

Waste recycling+ Responsiveness+ Punctuality+ Quality
Joe8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Arnold and JP were super helpful and cleaned everything out very quickly and efficiently. Would highly recommend!

Appliance removal & disposalJunk removalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
matthew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jemol, Anthony L, and Sean B were very helpful and fast. Very professional as well

Appliance removal & disposalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

friendly, super quick service! really appreciated zabian and quincy’s efficient service.

Junk removalTrash removal & disposalWaste recycling+ Responsiveness+ Punctuality+ Professionalism
Shane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

JJ KA fast friendly

Appliance removal & disposalMattress removal & disposalWaste recycling+ Quality
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Benny and Irving were very professional and efficient. They really worked with us on the price.

Construction debris removalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Issac1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G AB

Junk removalWaste recycling+ Responsiveness+ Punctuality+ Quality
Roger8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

John R and Mike A did amazing!!!

House & garage cleanoutsMattress removal & disposalWaste recycling+ Responsiveness+ Punctuality+ Quality
Joy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Drivers Chris W. and Luis A. were great from 1-800-Junk. They not only had good customer service but the arrived early and pick up all of my items quickly. They also left no mess behind when they were finished. I will definitely be using 1800-Junk again because of the great customer service I received today!

Construction debris removalElectronic waste removal & disposalFurniture removal
Bailey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jemol, Fred, Neal were fast and friendly! They were great!

Waste recyclingYard debris removal+ Quality+ Value
Stephan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and L.R. Were very professional, on time and worked insanely hard. Would highly recommend!

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Mr1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike S and Vlad were awesome. Gave me a call in advance to let me know their timing. Super considerate, efficient and professional. It was a pleasure working with them.

Electronic waste removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Dr.3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and ALR were fabulous !!!

Construction debris removalWaste recyclingYard debris removal+ Responsiveness+ Punctuality+ Quality
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly, courteous, efficient. Gabriel and Anthony worked hard to fit everything into the truck, and there was an awful lot to fit!

Construction debris removalFurniture removalWaste recycling+ Responsiveness+ Punctuality+ Professionalism
dena1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G & Noel did an excellent job and very Curtiss. Thank you for you excellent service.

Construction debris removalWaste recycling+ Responsiveness+ Punctuality+ Quality
Monique7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jonathan and Anthony V

Waste recycling+ Quality
Gordon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G. and Dom were very punctual and helpful. They showed up and removed what I needed in a timely manner and were very professional!

Appliance removal & disposalJunk removalWaste recycling+ Responsiveness+ Punctuality+ Professionalism
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris W and J Zac were great and super helpful!

Appliance removal & disposalTrash removal & disposalWaste recycling+ Responsiveness+ Punctuality+ Quality
Robert4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jamal (JJ) and Anthony (AV) and Carlos Escobar were professional, personable, and efficient. They helped me to clear out a home I’ll be selling soon and this company has helped me rid other homes I’ve sold of debris, furniture, carpeting, and all other types of junk. Would recommend them and would use this service…

Furniture removalJunk removalTrash removal & disposal+ Responsiveness+ Quality+ Professionalism
Karen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service! By DP & QT

Trash removal & disposalWaste recycling+ Responsiveness+ Punctuality+ Quality
Aki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So easy and fast! Mike G and Noel are amazing.

Furniture removalHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Tomer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

D.P V.L.

Donated goods pickupMattress removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Gracie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike S and Davey helped us out today and were amazing, fast and on time!

Furniture removalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
LaurenLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and Fred helped to move away our old moving boxes and a couple broken things. They were a great team and provided a great service experience.

Junk removalHouse & garage cleanoutsTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Sibo10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gabe and Luis R did an excellent job help me remove excess trash and furniture during my move out! They were very prompt with time and efficiency. I highly recommended them and will be reaching back out next time!

Furniture removalTrash removal & disposalWaste recycling+ Responsiveness+ Punctuality+ Quality
Donnell4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G. and T.M. arrived on time an did an excellent job at waste removal from my home.

Construction debris removalFurniture removalMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Marysol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Luis A and Luis R were very professional and arrived at a perfect time. They were both very respectful of our space and were quick with their service. I would definitely call them for support again!

Waste recycling+ Responsiveness+ Punctuality+ Quality
JeffreyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

IO and DH

Appliance removal & disposalElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
NJ1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and Don were a huge help!! Super fast and easy to work with, would recommend to anyone!

Construction debris removalDonated goods pickupElectronic waste removal & disposal
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and Don did an outstanding job! They were very fast and helpful.

Appliance removal & disposalConstruction debris removalElectronic waste removal & disposal+ Responsiveness+ Punctuality+ Quality
Jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jemol and DP were fantastic, super responsive and quick. In and out in like a half hour

Appliance removal & disposalDonated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Loren6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jram and Anthony H. Performed professionally and efficiently.

Waste recycling+ Responsiveness+ Punctuality+ Quality
Janet8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris W. Rich… Communication skills were excellent by both team members. They both “””displayed the highest degree of professionalism and kindness!

Donated goods pickupMattress removal & disposalWaste recycling+ Responsiveness+ Punctuality+ Quality
Dr.7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G. And M.T. Were extremely friendly and professional. I would highly recommend them.

House & garage cleanoutsTrash removal & disposalWaste recycling+ Responsiveness+ Punctuality+ Quality
Andrew6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Juan and Dijon are awesome thank you

Waste recycling
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and Jay Ram cleaned out my 10x10 storage unit in about 35 minutes. Very professional, arrived on the earlier side of the two hour window (which was great), called several times to let me know where they were and their progress on getting to the unit. They cleaned everything out very quickly for a reasonable…

Appliance removal & disposalJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Bruce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mike G and Luis R did a solid job 10/10

Furniture removalJunk removalMattress removal & disposal+ Punctuality+ Quality+ Professionalism
Antoinette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jusn and Irv were woderful. Thank you

Waste recycling+ Responsiveness+ Punctuality+ Quality

Show more waste recycling reviews (60 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with