Katie TrzeciakLocal Guide · 15 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReece and Kendrick were awesome and took care of me really fast.
1-800-GOT-JUNK? Milwaukee
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty99−0.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#62 of 110 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 44%
5.0 ★★★★★ 8,405 Google reviews · 23 photos
98%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
51%reviews answered by the owner
Oct 2026latest review
1-800-GOT-JUNK? Milwaukee at a glance
Reviewers frequently praise the punctuality, efficiency, and professional courtesy of the crews handling furniture and appliance removal. Many customers highlight the ease of the process and competitive pricing compared to city pickup services. However, a minority of low-star reviews cite issues with communication failures, unexpected credit card charges, and high costs relative to the time spent on site.
- Google rating: 5.0 out of 5 from 8,405 reviews (98% five-star).
- Reviews on this page: 8,407 Google reviews (7,878 with written comments, 2,597 with photos).
- Owner responses: the business replied to 51% of reviews.
- Most recent review: October 24, 2026.
- Service: Junk Removal serving Waukesha, Wisconsin.
Data from Google, last updated October 25, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Milwaukee: 98/100 on this factor. Category median: 98.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Milwaukee: 98/100 on this factor. Category median: 98.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Milwaukee: 99/100 on this factor. Category median: 100.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Milwaukee: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Milwaukee: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Milwaukee: 87/100 on this factor. Category median: 92.A
87
Bar = this company · dark tick = category median.
Star ratings
8,407 Google reviews we collected
- 5 stars8,25498%
- 4 stars1041%
- 3 stars110%
- 2 stars100%
- 1 star280%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
- Praise4,057100%
- Complaints130%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1,26631%
- Speed & response1,21330%
- Quality & results77219%
- Would recommend44111%
- Price & value1834%
- Communication1494%
- Honesty & trust461%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Justin and Tumi were extremely friendly and careful.”
“Reece and Kendrick were awesome and took care of me really fast.”
“I kept calling them to find out what was going after they never got back to me with date of removal.”
“DC and SF did a great job helping me clear out my apartment”
“Noah and Ethan are one of the champs helping through this horrible flood nightmare.”
“Highly recommend if you need anything taken care of!”
“The whole process was super easy, could not recommend them enough!”
“Tyson P and Yaseen came today super fast and affordable and I didn’t have to do it myself”
“Quick and efficient, and packed the truck as to make sure I was not overcharged.”
“They explained what the process was and how it worked.”
“Yaseem & David P was genuinely amazing with helping us get rid of my mother’s belongings.”
People customers mention
- Sam 105 reviews
- David 99 reviews
- Ben 88 reviews
- Owen 80 reviews
- Jalen 72 reviews
- Leo 72 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired 1-800-GOT-JUNK? Milwaukee for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Drew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Justin and Tumi were extremely friendly and careful. Everything was done in half an hour. Highly recommend if you need anything taken care of!
christina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
Keenan & Jeremiah did an absolute, over the top quick clean out of heavy furniture and lumber, pipes and box springs. They were efficient as well as courteous! GREAT EXPERIENCE. Thank you
NAVYLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
The two young men that came to my house was very professional and very polite. They explained what the process was and how it worked. I am very satisfied with this company.
BARBARALocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Wow! Seamless! From the moment we talked with Sam we felt like we were in good hands. And it never stopped! The courtesy and politeness and hard work of all of these gentlemen was amazing. My workers Wednesday were Caleb and Jaylen, Devan and Tyler. Then on Friday we had Yaseem, David Pierson, Cam and Blake. We had…
Shazail12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
D.C. and D.V. were exceptional today. They were so helpful getting my house cleared out and even cleaned up behind their work. Next time I will request these guys when I need more work done. They made me one happy customer today and I will definitely use ‘Got Junk’ services again.
Trent1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
CB XP where great came by pick up our couch great service! High recommend 1800 got junk
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 656 | — |
| Furniture removal | 656 | — |
| House & garage cleanouts | 619 | — |
| Trash removal & disposal | 358 | — |
| Mattress removal & disposal | 340 | — |
| Appliance removal & disposal | 199 | — |
| Electronic waste removal & disposal | 175 | — |
| Yard debris removal | 94 | — |
Compare with
Photos
Customer reviews
5.0 ★★★★★ 8,405 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Barry Chen8 reviewsTotal number of Google reviews Barry has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleOI and TUMI excellent job
Cate Kratville-Wrinn1 reviewTotal number of Google reviews Cate has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAwesome job by DC and DV!
Arlo Tesmer2 reviewsTotal number of Google reviews Arlo has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleReese and Exaviar did an incredible job!
Anthony Defranco2 reviewsTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSo courteous!
Catherine Sonnleitner4 reviewsTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDavid and Sam were fast and efficient. Wonderful job!!
Drew bestboi3 reviewsTotal number of Google reviews Drew has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJustin and Tumi were extremely friendly and careful. Everything was done in half an hour. Highly recommend if you need anything taken care of!
christina korkos7 reviewsTotal number of Google reviews christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKeenan & Jeremiah did an absolute, over the top quick clean out of heavy furniture and lumber, pipes and box springs. They were efficient as well as courteous! GREAT EXPERIENCE. Thank you
Response from the owner · 4 days ago
Thanks for the awesome review ! We're thrilled to hear we could get everything taken care of quickly and flexibly for you. If you need us again, just give us a shout!
Alexandra Blue1 reviewTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYaseem and Devan was professional, quick and most efficient! Thanks 1800GotJunk
Response from the owner · 4 days ago
We appreciate the kind words! It’s fantastic to hear that our team made such a positive impact! Looking forward to helping you again!
Chole D2 reviewsTotal number of Google reviews Chole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleYaseem & Isaiah
Response from the owner · 4 days ago
Thank you so much for the 5 star review! We appreciate you using our service, and look forward to taking care of you again in the future!
Business details
- Phone: (414) 363-4624
- Website: 1800gotjunk.com
- Service area: Waukesha, WI