Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
Customers frequently highlight the team's punctuality, professional demeanor, and efficient handling of various items, noting that pricing is often competitive compared to renting dumpsters. Recurring themes include quick service completion and clear communication regarding arrival times. However, some lower-rated reviews criticize the cost structure, describing charges as steep for small loads or noting that the minimum fee covers very few items, while others mention difficulties with scheduling or specific job limitations.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
3,401 Google reviews we collected
Phrases our text analysis found in 2,500 written reviews
How often each topic comes up in the written reviews
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was polite and cleaned out my house quickly and efficiently.”
“Arrived on time, super professional and friendly, and gave us a fair price.”
“Mike and Tim did an exceptional job with our office clean out.”
“I appreciate the timely arrival and concern about my personal items not being damaged.”
“Would highly recommend to anyone, and the price was cheaper than renting a dumpster and doing the work yourself.”
“Would recommend to anyone, and pricing was fair compared to other junk removal spots”
“Quick call back, efficient and kind service, 2nd time using this company would recommend, kind of pricey but if you don’t know where to take it they will.”
“They are excellent in communicating with you the minute you set up the appointment.”
“I definitely appreciate the help and would recommend them to anyone looking for reliable service.”
praise complaint · found by our text analysis, Google review wording unchanged.
First time using the Got Junk Service and they were amazing. The team was polite and cleaned out my house quickly and efficiently. Would highly recommend to anyone, and the price was cheaper than renting a dumpster and doing the work yourself.
I love using got junk to haul away all of my post moving stuff! They’re always very professional and super fast! Love this service so much!
Mike & Justin were great! Arrived on time, super professional and friendly, and gave us a fair price.
Mike & Justin were very friendly and efficient. They showed up when they said they would and called to tell me they were on their way. All good 👍
Kenny and Brett were on time, courteous and friendly. They removed a large sectional and heavy coffee table with ease and swiftly. Appreciated their work
Matt and Justin R were tetris masters with all of our items that needed to g o! Definitely would hire them again!
5.0 ★★★★★ 3,401 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
First time using the Got Junk Service and they were amazing. The team was polite and cleaned out my house quickly and efficiently. Would highly recommend to anyone, and the price was cheaper than renting a dumpster and doing the work yourself.
I love using got junk to haul away all of my post moving stuff! They’re always very professional and super fast! Love this service so much!
Mike & Justin were great! Arrived on time, super professional and friendly, and gave us a fair price.
Mike and Justin did all and more to help. Great service
Quick and easy. Thank you!
Mike & Justin were very friendly and efficient. They showed up when they said they would and called to tell me they were on their way. All good 👍
Kenny and Brett were on time, courteous and friendly. They removed a large sectional and heavy coffee table with ease and swiftly. Appreciated their work
Fast and friendly service. Thank you!
Thank you! We're glad we could make the process quick and easy. We appreciate your support and hope to help you again in the future!
Matt and Justin R were tetris masters with all of our items that needed to g o! Definitely would hire them again!
Love the "Tetris masters" comparison! 😄 Thank you for the great review. We're thrilled to hear Matt and Justin R made everything fit and got it all hauled away smoothly. We'll be sure to share your kind words with them. Thanks for choosing us, and we'd be happy to help again anytime!
Matt and Justin R were the absolute best!! They were so quick and helpful. They went above and beyond!!
Thank you for the amazing feedback! We're thrilled to hear Matt and Justin R went above and beyond for you. We'll make sure they see your kind words. Thanks for choosing us, and we're so glad we could make the job quick and easy!
Analyzing 6,495,9256.5M ReviewsFor 17,98218K Experts
