Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts
Google reviewers rate this junk removal service five stars based on 1370 reviews, highlighting rapid response times, professional conduct, and clear communication regarding pricing and scheduling. Customers frequently praise the crews for efficiently handling large volumes of items, including same-day pickups and careful handling of property restrictions. While most feedback is positive, isolated complaints mention difficulties obtaining accurate phone quotes and instances of rude behavior or late arrivals during specific appointments.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
1,370 Google reviews we collected
Phrases our text analysis found in 1,294 written reviews
What reviewers said about value for money
How often each topic comes up in the written reviews
We read 1,294 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So professional and were on time very professional checked in twice before they came I'll definitely call again”
“Man who called was rude and unprofessional.”
“Dan & Israel, excellent, very quick, swept out our garage, friendly, professional.”
“Darnell and Tyrone did a great job they are very professional”
“I would recommend this service to anyone looking to decanter, donate, etc.”
“Will not use this company again.”
“They really helped me out when the original price was out of my range and they were able to get me a far more affordable accommodation.”
“No hidden charges, laid it all out for me, took a big relief off my shoulders to be out of the storage place in time.”
“They were easy to work with, straightforward, and friendly.”
“They were genuinely kind, professional, efficient, and incredibly helpful from start to finish.”
praise complaint · found by our text analysis, Google review wording unchanged.
From 24 detailed written reviews; every point below is quoted in at least one review.
Customers hired 1-800-GOT-JUNK? Ventura County for 8 kinds of job. Pick one to see what they paid and said.
JJ and Tay came within 30 mins of a last minute call at 6pm and took away 800 pounds of junk in 20 mins. Cant recommend enough!
Tay was J.J were the bomb!! So professional and were on time very professional checked in twice before they came I'll definitely call again
Great staff. Very helpful and worked well with the location restrictions. Very fast and professional, great help overall.
Dan & Israel, excellent, very quick, swept out our garage, friendly, professional..on time, and helpful…
Waht a relief to get my space back! Logan and Carlos were amazing, personable Gentleman. I would recommend this service to anyone looking to decanter, donate, etc. Thank you!
Luke and Caleb were amazing! They were incredibly friendly, professional and helpful. Would definitely use their service again!
| Job | Reviews | Category typical |
|---|---|---|
| Junk removal | 136 | — |
| Furniture removal | 128 | — |
| Trash removal & disposal | 85 | — |
| House & garage cleanouts | 74 | — |
| Mattress removal & disposal | 64 | — |
| Electronic waste removal & disposal | 42 | — |
| Appliance removal & disposal | 35 | — |
| Waste recycling | 24 | — |
5.0 ★★★★★ 1,370 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
JJ and Tay came within 30 mins of a last minute call at 6pm and took away 800 pounds of junk in 20 mins. Cant recommend enough!
Tay was J.J were the bomb!! So professional and were on time very professional checked in twice before they came I'll definitely call again
Great staff. Very helpful and worked well with the location restrictions. Very fast and professional, great help overall.
Dan & Israel, excellent, very quick, swept out our garage, friendly, professional..on time, and helpful…
Waht a relief to get my space back! Logan and Carlos were amazing, personable Gentleman. I would recommend this service to anyone looking to decanter, donate, etc. Thank you!
Luke and Caleb were amazing! They were incredibly friendly, professional and helpful. Would definitely use their service again!
Logan and Carlos were amazing. They gave me a great quote- very helpful- and overall great customer service. i am so glad that the items can be reused. I would strongly recommend.
Roman and Dan were great! They moved everything really quickly and efficiently, kept checking in with me to make sure they were talking everything I wanted gone and not taking anything I didn’t want to let go of. They were easy to work with, straightforward, and friendly. They explained the process well, and I was pleasantly surprised to receive a call from Josh half an hour before the window to let me know how they were doing in terms of timing so I didn’t have to sit and wait for them. Everybody involved was so helpful and friendly I felt like I stepped into Mayberry!
Roman was amazing! He was so communicative and helpful. I truly appreciated the help
Israel and Caleb arrived on time and were very polite and professional. They were fast and efficient. Would definitely recommend this service 10/10 🙏🔥
Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts
