Experts Reviews · Company report
1-800-GOT-JUNK? Ventura County logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%63+4.5Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

1-800-GOT-JUNK? Ventura County

San Buenaventura (Ventura), CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 110 junk removal services · 5.0★ from 1,370 Google reviews

Report card

Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-GOT-JUNK? Ventura County is better than 99% of junk removal services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-GOT-JUNK? Ventura County is better than 98% of junk removal services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-GOT-JUNK? Ventura County is better than 100% of junk removal services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-GOT-JUNK? Ventura County is better than 100% of junk removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-GOT-JUNK? Ventura County is better than 100% of junk removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-GOT-JUNK? Ventura County is better than 63% of junk removal services.B
63

Reviews for your job

Customers hired 1-800-GOT-JUNK? Ventura County for 8 kinds of job.

1-800-GOT-JUNK? Ventura County for donated goods pickup

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Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Donated goods pickup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 27

All 23 Google reviews tagged “Donated goods pickup”

Lizbet2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Brian and Jon Z. We’re very professional and clear about the process. They truly were very helpful during their help.

Appliance removal & disposalDonated goods pickupMattress removal & disposal+ Punctuality+ Quality+ Professionalism
Jill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This is our first time using 1-800Got-Junk. Paul and Lee showed up within less than an hour of submitting an online request. They were very friendly from the first call throughout the pick-up process. Both were professional and nice. They did all the heavy lifting and were in and out quickly. I’ll definitely call them for my next junk removal.

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Professionalism
Calle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The guys were extremely professional, thank you all your hard work!

Donated goods pickupJunk removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Jack3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian and Lee were absolutely awesome. Took care of everything and honestly the place looked better than it did before I moved in. Huge shoutout to them and will definitely recommend their services in the future!

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian Lee was an amazing professional.

Appliance removal & disposalConstruction debris removalDonated goods pickup+ Professionalism
Jocelyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing! They cleaned put everything in 2 hours. Were very fast and quick. They even swept the storage units I had them clear out and move the shelves. Alejandro and Paul were amazing!!!

Donated goods pickupFurniture removalHouse & garage cleanouts
Ted4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alejandro and Jesus were top notched. Very professional and accommodating. It was a pleasure to work with both of them

Donated goods pickupHouse & garage cleanoutsMattress removal & disposal+ Responsiveness+ Punctuality+ Quality
Gabby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brian, Wilvert, and John did an amazing job picking up our stuff! They acted quickly and efficiently. Would highly recommend!!

Donated goods pickupFurniture removalHouse & garage cleanouts
Maddison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great service that was quick and efficient. Hunter and Wilbert were nice and fantastic at their job!

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Mel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Herbert and Nolan were awesome and very professional

Donated goods pickupFurniture removal+ Responsiveness+ Punctuality+ Quality
Jacque4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Support helpful. Brian and Alejandro did an exceptional job and were easy to work with!

Donated goods pickupFurniture removalJunk removal+ Responsiveness+ Punctuality+ Quality
Ann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Devaun & Rob - both were quick, efficient & kind! They swept out the storage unit too! AMAZING!! Will definitely recommend this service! Thx guys ☺️

Donated goods pickupJunk removal+ Responsiveness+ Punctuality+ Quality
Christine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

De Vaun And Freddy were very polite and helpful. They moved some other items into place after they removed my junk. Swept my garage and left everything nice. I will definitely use the service again

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Kyle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Devan & Rob were very professional and very friendly! They also were great with our Minature Australian Shepherds! 😀

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Devan and Brandon were awesome!! Very professional and thorough! Answered my questions readily! I would definitely use them again and recommend them to my colleagues and friends. Thank you!

Donated goods pickupElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Priscilla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Delaunay and Brandon were exceptional. Worked efficiently, we’re personable, and professional. They were a delight. And, because of their tremendous Tetris skills, it cost less than I thought. Thank you!

Donated goods pickupElectronic waste removal & disposalFurniture removal+ Responsiveness+ Punctuality+ Quality
Atlanta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brandon and Devaon (probably spelled his name wrong) were fantastic and fast! Definitely would use the service again!

Donated goods pickupMattress removal & disposalTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Yezenia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dante and Jason were very professional and courteous. Jason gave an accurate estimate and made reasonable accommodation when I had to add a large item. They were quick and careful. They took a huge weight off my shoulders trying to clear out my mom’s apartment. Thank you so much, I will call again!

Donated goods pickupFurniture removalHouse & garage cleanouts+ Responsiveness+ Punctuality+ Quality
Desiree2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dante and Jorge were exceptional!! Very polite and GREAT CUSTOMER SERVICE!!! Thanks guys for everything! Made my day stress free!

Donated goods pickupTrash removal & disposal+ Responsiveness+ Punctuality+ Quality
Kristen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

As always the service was great. Connor was very friendly and helpful and the junk removal was super quick!

Donated goods pickupElectronic waste removal & disposalJunk removal+ Responsiveness+ Punctuality+ Quality
Christina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jason and Dante were wonderful prompt. Pleasant and helpful. They let me take my time do a few walk through. I will definitely use this company again. Recommend highly.

Appliance removal & disposalDonated goods pickupElectronic waste removal & disposal
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Donated goods pickupFurniture removalJunk removal
hannah4 years ago★★★★★

Rating only, no written review.

Donated goods pickup

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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