Analyzing 6,871,7626.9M ReviewsFor 19,43719.4K Experts

Experts Reviews · Company report
1-800-Plumber +Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%90+21.8Value 14%69+9.8Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

1-800-Plumber +Air

Fair Lawn, NJ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 113 HVAC contractors · 4.9★ from 72 Google reviews

📞 Call (201) 256-0712Request a call backWebsite ↗

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1-800-Plumber +Air is better than 89% of HVAC contractors.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1-800-Plumber +Air is better than 90% of HVAC contractors.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1-800-Plumber +Air is better than —% of HVAC contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1-800-Plumber +Air is better than 69% of HVAC contractors.B
69
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1-800-Plumber +Air is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1-800-Plumber +Air is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired 1-800-Plumber +Air for 8 kinds of job.

1-800-Plumber +Air for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.8k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 22
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Water heater installation”

Nadia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Simply ann amazing company! Efficient, knowledgeable, hard working and very professional. Thank you

Toilet repairWater heater installationShower installation
Shaji3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very nice person and nice job

Paid $1,000+Reasonable priceWater heater installation
PAUL4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They showed up on time and made all necessary repairs at the agreed upon price.

Paid $1,000+Reasonable priceWater heater installation
Glenn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

We had a very good experience with this plumbing company. The plumber was warm, professional, and very cooperative. He explained things clearly and was easy to work with. The office staff was also warm and accommodating when scheduling the appointment. Overall, very pleasant to deal with and we appreciate their service.

Paid $1,000+Reasonable priceWater heater installation
Alex9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Needed a new water heater installed. They were on time and got it done efficiently and quickly with very fair pricing. Would definitely recommend

Water heater installation
Craiga month ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceWater heater installation

Price

$1.1k+226% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 62%Overpriced 7%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair8$176–$517
Plumbing leak detection7$57–$478
Plumbing pipe repair7$251–$1.2k
Water heater installation6$1.2k–$2.8k
Shower installation3—
Plumbing leak repair3—
Outdoor plumbing system repair2—
Sewer repair2—

Compare with

Air Solutions LLC | Heating HVAC Air Conditioning logoAir Solutions LLC | Heating HVAC Air ConditioningExperts Score 100Fair Lawn · 5.00★NJ Comfort Heating and Cooling logoNJ Comfort Heating and CoolingExperts Score 96Fair Lawn · 5.00★ADAM'S AIR CONDITIONING AND HEATING logoADAM'S AIR CONDITIONING AND HEATINGExperts Score 94Fair Lawn · 4.95★