#1 best choice moving logo

#1 best choice moving

Mover · Memphis, TN · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#125 of 218 moversPosition by Experts Score among all companies we track in this category. · better than 43%
4.9 ★★★★★ 872 Google reviews · 24 photos
97%five-star reviews
4.87★last 12 monthsAverage stars on reviews from the last 12 months only.
2.6%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
60%reviews answered by the owner
$383typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

#1 best choice moving at a glance

Google reviewers for #1 Best Choice Moving in Memphis, TN, report a 4.9 rating from 872 reviews, with the owner responding to sixty percent of comments. Customers frequently describe the service as professional, fast, and punctual, noting careful handling of items and efficient communication during the move. However, some low-star reviews criticize unexpected additional fees, inaccurate initial pricing quotes, and instances of missing or stolen belongings, suggesting inconsistencies between quoted costs and final charges.

  • Google rating: 4.9 out of 5 from 872 reviews (97% five-star).
  • Reviews on this page: 872 Google reviews (542 with written comments, 14 with photos).
  • Owner responses: the business replied to 60% of reviews.
  • Most recent review: October 31, 2026.
  • Service: Mover serving Memphis, Tennessee.

Data from Google, last updated November 1, 2026.

Score profile vs other movers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction89Reliability84Craft & service–Value100Momentum100Replies to reviews88Satisfaction: 89 (median 93)Reliability: 84 (median 90)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 88 (median 81)
#1 best choice movingMovers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.#1 best choice moving: 89/100 on this factor. Category median: 93.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.#1 best choice moving: 84/100 on this factor. Category median: 90.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 93.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.#1 best choice moving: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.#1 best choice moving: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.#1 best choice moving: 88/100 on this factor. Category median: 81.A
88

Bar = this company · dark tick = category median.

Star ratings

872 Google reviews we collected

  • 5 stars84497%
  • 4 stars40%
  • 3 stars51%
  • 2 stars40%
  • 1 star152%

Praise vs complaints

Phrases our text analysis found in 542 written reviews

  • Praise88097%
  • Complaints243%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price13667%
  • Reasonable5728%
  • Overpriced94%
  • Not sure21%
$383-61% vs typical movers

Middle half of what 95 customers paid ($271–$559) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results25028%
  • Speed & response20923%
  • Would recommend18320%
  • Staff & attitude17619%
  • Price & value404%
  • Honesty & trust313%
  • Communication152%

What customers talk about

We read 542 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great service and excellent quality of work thank u for the speedy delivery”
    “This is by far the worst moving company I have ever had to deal with.”
  • “Great job this company is really amazing they were very accurate and moved very fast highly recommend this company thank you best choice moving company!”
    “ompany is inconsistent poor communication, deposit was given, no call no show, I called and txt no response, I did not receive a refund, no considerat…”
  • “Great services and fast and very reliable and i highly recommend their services!”
    “I WILL NEVER USE THIS COMPANY AGAIN and I do not recommend anyone else to.”
  • “Rico and Wayne did my move, they were attentive, professional, fast and nice.”
  • “They did a great job highly recommend and they were very fast and reasonable”
    “I am just upset behind this because I payed my hard earned money just to get ripped off.”
  • “Their communication was great, and I really appreciated how efficient and dependable they were.”
    “It felt like he was trying to scam my sister out of her money !”
  • “The crew communicated with me throughout the entire move, making sure I was comfortable and informed every step of the way.”

People customers mention

  • Wayne 33 reviews
  • Rico 15 reviews
  • Job 13 reviews
  • Movers 11 reviews
  • Tony 7 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired #1 best choice moving for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

RickLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rico and Wayne were awesome. On time, professional, max effort, and a pleasure to work with.

Paid $500–1,000Reasonable priceLocal moving
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Randy and his teammate were professional, efficient, and worked at a fast pace. I had a great experience with them!

Paid $500–1,000
LaceyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Very professional and communicated well. Was very concerned about us being happy and satisfied with their services.

Paid $1–500
Britteny13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★

They did a good job all the way until the end when they added an extra hour of labor that wasn’t supposed to be added. They came 1 hour and a half later then scheduled and still charged me for the full hour that they were late for.

Paid $500–1,000Overpriced
Markus5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The two movers we had were great. They were professional, patient and attentive. Thanks so much!

Paid $1–500
Jessica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rico and Wayne did a great job moving my things. I really appreciate the work they provided for my move!

Paid $500–1,000Not sureLocal moving

Photos

Customer reviews

4.9 ★★★★★ 872 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kimberly Joyner2 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great assistance. Would use again and would recommend!

  • Price assessment: Reasonable price
  • Price: $1–500
  • Services: Local moving
Jio Kim1 reviewTotal number of Google reviews Jio has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The movers did a great job! I am very satisfied. Highly recommended.

H. Kim7 reviewsTotal number of Google reviews H. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The movers did a great job!

  • Price assessment: Great price
  • Services: Local moving
Rita Brown3 reviewsTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and excellent quality of work thank u for the speedy delivery

Constance williamsLocal Guide · 8 reviewsTotal number of Google reviews Constance has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

On time, prompt. Very careful with our belongings. Moved fast. Very happy Definitely recommend

  • Price assessment: Reasonable price
  • Services: Local moving, Moving-related packing, Oversized-item moving, Furniture disassembly, Object-related moving assistance
G Williams11 reviewsTotal number of Google reviews G has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great job this company is really amazing they were very accurate and moved very fast highly recommend this company thank you best choice moving company!

  • Price assessment: Great price
  • Services: Local moving
Terrica Ramey11 reviewsTotal number of Google reviews Terrica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rico and Wayne did my move, they were attentive, professional, fast and nice. Would highly recommend.

Deborah King1 reviewTotal number of Google reviews Deborah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They did a great job taking down and moving my pool table!

  • Services: Oversized-item moving
Chevis Rodgers16 reviewsTotal number of Google reviews Chevis has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The guys were really prompt and professional. Got the job done in a very efficient way.

  • Price assessment: Great price
  • Services: Small furniture moving, Furniture disassembly
Rick NyeLocal Guide · 15 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Rico and Wayne were awesome. On time, professional, max effort, and a pleasure to work with.

  • Price assessment: Reasonable price
  • Price: $500–1,000
  • Services: Local moving

#1 best choice moving on Google Maps →

Business details