Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Google reviewers rate 1 Stop Repairs 4.9 out of 5 based on 752 reviews, with the owner responding to 99% of comments. Customers frequently praise the shop for fast turnaround times, reasonable pricing, and clear communication regarding repairs for phones, game consoles, and computers. While most feedback is positive, a few low-star reviews cite issues with missed appointments, poor phone responsiveness, and dissatisfaction with specific repair outcomes.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
752 Google reviews we collected
Phrases our text analysis found in 672 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 672 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…went out, 1 stop let me drop it off on a Saturday and was back to us same day !…”
“They did a great job repairing my appliance circuit board; the gentleman was kind and friendly and very helpful.”
“…able to repair my console due to Ethernet being fried but nonetheless 10/10 guy and will always bring anything I ever need fixed here…”
“Cannot recommend Zach enough!”
“If you want a great service and excellent customer service skills.”
“Horrible.”
“The pricing was so reasonable especially considering the turnaround time and how damaged my phone was!”
“He soldered a Micro USB socket back onto a PCB board that I unceremoniously ripped off when unplugging the Micro USB cable.”
“Communicated very well, answered my questions honestly, and was so professional and personable!”
“Very poor communication!”
“He showed me what the problem was on my board and repaired it; very honest and trustworthy.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired 1 Stop Repairs for 1 kind of job. Pick one to see what they paid and said.
Great working with Zach for repair on my PS5 ! All around great service and experience
They did a great job repairing my appliance circuit board; the gentleman was kind and friendly and very helpful. He showed me what the problem was on my board and repaired it; very honest and trustworthy.
Got a straight answer and I'm bringing it in this Saturday or Friday or Sunday when ever I can get a ride for an Oculus charger port
I had the greatest opportunity of meeting this wonderful person today. Not only did he fix my phone. He was reasonable and assuring. I have been searching all day. Everyone was high. When I his company I felt much better after speaking with him. The service was fast and excellent. Highly recommending. If you want a…
Just the man you need when your game console is broken or if your phone is broken he will get you right come to him and show him some love and he won’t have you waiting . I got my console back In just a couple hours. My hdmi is port is back working
What a amazing experience honestly, unfortunately we weren’t able to repair my console due to Ethernet being fried but nonetheless 10/10 guy and will always bring anything I ever need fixed here
| Job | Reviews | Category typical |
|---|---|---|
| Tablet repair | 13 | — |
4.9 ★★★★★ 752 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great working with Zach for repair on my PS5 ! All around great service and experience
They did a great job repairing my appliance circuit board; the gentleman was kind and friendly and very helpful. He showed me what the problem was on my board and repaired it; very honest and trustworthy.
Got a straight answer and I'm bringing it in this Saturday or Friday or Sunday when ever I can get a ride for an Oculus charger port
I had the greatest opportunity of meeting this wonderful person today. Not only did he fix my phone. He was reasonable and assuring. I have been searching all day. Everyone was high. When I his company I felt much better after speaking with him. The service was fast and excellent. Highly recommending. If you want a great service and excellent customer service skills. Thank you so much for all your help and fixing my phone. People please give him a call!!!!!!
Just the man you need when your game console is broken or if your phone is broken he will get you right come to him and show him some love and he won’t have you waiting . I got my console back In just a couple hours. My hdmi is port is back working
Thanks man for this amazing 5 star review. It was my pleasure to help you with your PlayStation 5 hdmi port.
What a amazing experience honestly, unfortunately we weren’t able to repair my console due to Ethernet being fried but nonetheless 10/10 guy and will always bring anything I ever need fixed here
My PS5 recently updated and would not load correctly afterwards, rendering it useless. I tried everything to no avail. A buddy of mine had me contact Zack. Thankfully, I did!! Very precise & timely work!! Will definitely be calling him for future repairs.
Thanks for the great review! Glad I could save your PS5 from that update glitch. Tell your buddy I said thanks for the referral, and I'll be here if you ever need anything else!
My man saved the day today, it was my sons birthday and he had friends over to play games and his HDMI port went out, 1 stop let me drop it off on a Saturday and was back to us same day ! Will be using them again !
Thanks so much for the awesome review! I know how important a working console is, especially during a birthday party with friends over. I was more than happy to get that HDMI port swapped out for you so the kids could get back to gaming. Let me know if you ever need anything else, and I hope your son had a great birthday!
Zach is seriously the best! I brought him a light-up Halloween dog that had completely stopped working, and I was convinced there was no hope for it 😂 He figured out the problem, got it working again, and was so kind and helpful throughout the whole process. I know it was probably one of the more random things he’s been asked to repair, but it meant so much to me and I’m SO happy to have it back up and running. Cannot recommend Zach enough!!
Thanks so much for the kind words! That light-up Halloween dog was definitely one of the more unique repairs I've had cross my workbench, but I really enjoyed figuring it out for you. I'm just glad I could get it back up and running in time for the spooky season. Let me know if you ever need anything else fixed—no matter how random it seems!
Zach did a great job!
Thanks for the 5 stars. It really helps me a lot.
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
