Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
60 Google reviews we collected
Phrases our text analysis found in 49 written reviews
What customers reported paying
Middle half of what 31 customers paid ($45–$88) · gold mark = category median.
How often each topic comes up in the written reviews
We read 49 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Staff was great, atmosphere was nice, and the pedicure was amazing.”
“I highly recommend both the salon and Ina to anyone looking for exceptional service!”
“Highly recommend booking your next appt with Nicole at 1016 Nail Haus!”
“It’s clean in there and the price for the service is beyond reasonable.”
“Everyone was very friendly, the salon was clean, they took me on time and I felt pampered.”
“I’ve seen Elena twice and she really listened to what I wanted.”
“She is extremely professional, highly skilled, and such a genuine person by word of mouth ❣️ 😊 She made the experiences comfortable and enjoyable for…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired 1016 Nail Haus for 8 kinds of job. Pick one to see what they paid and said.
A beautiful, friendly, nail salon! I had a manicure and Annie did a gorgeous job! I’m so pleased!
The consistency of the work is exceptional! The salon offers European dry manicure - perfection. ALL techs are licensed and experienced. I love Ina.
Had an appointment with Marysol today and she was very professional as were the other ladies in the shop. It’s clean in there and the price for the service is beyond reasonable. I have decided that she will be my nail tech from now on. 10/10 i highly recommend 🩷🩷
Victoria was amazing from start to finish! She really took her time on my pedicure and did an amazing job. She’s so sweet too! One of the best and most thorough pedicures I’ve ever gotten. Highly recommend!
Great experience, booked with Viki and got a pedicure. She was very detailed and very friendly. Relaxing atmosphere and I will definitely be rebooking.
I think this is the BEST nail spa in Savannah - and I have tried them ALL! Kind staff, professional services, clean salon, and of course beautiful work!
| Job | Reviews | Category typical |
|---|---|---|
| Pedicure | 24 | $45–$73 |
| Nail designs | 9 | $68–$94 |
| Manicure | 8 | $45–$73 |
| Foot massages | 7 | $48–$86 |
| Acrylic nails | 7 | $50–$79 |
| Nail polish changes | 6 | $29–$59 |
| Nail painting | 6 | $45–$79 |
| Gel manicures | 6 | $50–$93 |
4.9 ★★★★★ 60 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Love this place Beautiful detail friendly service
Thank you so much for the 5 Stars !We can't wait to see you back at 1016 Nail Haus!
Elena is wonderful! Did a beautiful job on my nails, will definitely be back. Highly recommend!
Thank you so much Leighann for your review, it means a lot to us and we greatly appreciate your feedback . We can’t wait to welcome you back again soon here at 1016 Nail Haus !
Annie was the best
We are thrilled to hear Annie took such great care of you, she truly is wonderful. We hope to see you back at 1016 Nail Haus soon!
Door clearly states “Walk ins Welcome” however if you walk in you will be greeted with the staff asking if you are so-and-so. When you say no, they will say they are all booked for the day (there were only a total of 4 people visible there and this is including the 2 people getting a pedicure and the 2 people working on them). They will also very patronizingly tell that you can grab a business card and make an appointment for next week. So I walked out and went across 80 to the nail salon there and they were very accommodating even though there were easily at least twice as many people there. Needless to say I will not be going here again.
Hi Shannon, we were concerned to read your review because after speaking with our team, no one recalls turning away a walk-in or having the interaction you described. Would you mind letting us know approximately what time you came into the salon? We’d genuinely like to look into what happened. We absolutely welcome walk-ins whenever availability allows, which is why our door states “Walk-Ins Welcome.” However, walk-ins are based on availability and cannot always be guaranteed immediate service. Also, the number of clients physically in the salon at a particular moment doesn’t necessarily reflect our schedule, as our technicians may already have upcoming appointments booked for the remainder of the day. If a technician is unavailable, we may offer a business card or suggest scheduling for our next available appointment because we genuinely want the opportunity to accommodate every guest. It is never our intention for that suggestion to come across as patronizing or to make anyone feel unwelcome. We take our clients’ experiences seriously, so if you could provide the approximate time you visited, we would appreciate the opportunity to understand exactly what happened.
Had a deluxe pedicure with Viktoria last week. Everything was wonderful! Staff was great, atmosphere was nice, and the pedicure was amazing. I'll definitely be back!
Hannah, thank you so much for the kind words! We're thrilled to hear you enjoyed your deluxe pedicure with Viktoria and that the atmosphere and staff made your visit special. We can't wait to welcome you back to 1016 Nail Haus!
A beautiful, friendly, nail salon! I had a manicure and Annie did a gorgeous job! I’m so pleased!
Lisa, thank you so much for the kind words! We're thrilled Annie made your manicure experience such a great one, she truly takes pride in her work. We can't wait to welcome you back to 1016 Nail Haus!
The consistency of the work is exceptional! The salon offers European dry manicure - perfection. ALL techs are licensed and experienced. I love Ina.
Thank you so much for the wonderful review Irene!
I absolutely love this nail salon! From the moment I walk in, I always feel welcomed and appreciated. The salon is clean, relaxing, and has such a warm, inviting atmosphere. I also love that they offer coffee/tea and cold drinks—it’s such a thoughtful touch that makes every visit feel even more special. Ina is my nail technician, and she is amazing! She is incredibly talented, pays attention to every detail, and always makes sure my nails look perfect. She takes her time, listens to what I want, and somehow makes them even better than I imagined every single time. I always leave feeling pampered, confident, and so happy with my nails. I’m so thankful I found this salon and especially Ina. I highly recommend both the salon and Ina to anyone looking for exceptional service!
Veronica, thank you so much for this wonderful review!
Nicole is wonderful
She sure is ! Thank you for 5 stars Ms Terri!
The best service, the sweetest people, and the cleanest salon! 🩷
Thank you for the kind words Jocelyn:)
Analyzing 5,771,8595.8M ReviewsFor 15,88415.9K Experts
