1016 Nail Haus logo

1016 Nail Haus

Nail salon · Tybee Island, GA · reviewed since 2026

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%89+61.6Reliability 31%87+26.8Experts Score= 88Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#19 of 67 nail salonsPosition by Experts Score among all companies we track in this category. · better than 73%
4.9 ★★★★★ 60 Google reviews · 24 photos
97%five-star reviews
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
1.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
48%reviews answered by the owner
$61typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

1016 Nail Haus at a glance

  • Google rating: 4.9 out of 5 from 60 reviews (97% five-star).
  • Reviews on this page: 60 Google reviews (49 with written comments, 9 with photos).
  • Owner responses: the business replied to 48% of reviews.
  • Most recent review: October 4, 2026.
  • Service: Nail Salon serving Tybee Island, Georgia.

Data from Google, last updated October 28, 2026.

Score profile vs other nail salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction89Reliability87Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 89 (median 84)Reliability: 87 (median 78)Momentum: 100 (median 100)
1016 Nail HausNail Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1016 Nail Haus: 89/100 on this factor. Category median: 84.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1016 Nail Haus: 87/100 on this factor. Category median: 78.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1016 Nail Haus: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 66.–
–

Bar = this company · dark tick = category median.

Star ratings

60 Google reviews we collected

  • 5 stars5897%
  • 4 stars00%
  • 3 stars12%
  • 2 stars00%
  • 1 star12%

Praise vs complaints

Phrases our text analysis found in 49 written reviews

  • Praise57100%
  • Complaints00%

Price

What customers reported paying

$61-13% vs typical nail salons

Middle half of what 31 customers paid ($45–$88) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2239%
  • Quality & results1425%
  • Would recommend1323%
  • Price & value47%
  • Speed & response24%
  • Communication12%
  • Honesty & trust12%

What customers talk about

We read 49 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Staff was great, atmosphere was nice, and the pedicure was amazing.”
  • “I highly recommend both the salon and Ina to anyone looking for exceptional service!”
  • “Highly recommend booking your next appt with Nicole at 1016 Nail Haus!”
  • “It’s clean in there and the price for the service is beyond reasonable.”
  • “Everyone was very friendly, the salon was clean, they took me on time and I felt pampered.”
  • “I’ve seen Elena twice and she really listened to what I wanted.”
  • “She is extremely professional, highly skilled, and such a genuine person by word of mouth ❣️ 😊 She made the experiences comfortable and enjoyable for…”

People customers mention

  • Savannah 4 reviews
  • Elena 4 reviews
  • Ina 3 reviews
  • Nicole 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired 1016 Nail Haus for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Lisa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A beautiful, friendly, nail salon! I had a manicure and Annie did a gorgeous job! I’m so pleased!

Paid $60–80
IreneLocal Guide · 174 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The consistency of the work is exceptional! The salon offers European dry manicure - perfection. ALL techs are licensed and experienced. I love Ina.

Customer photo from Irene's review
Paid $40–60Foot massagesNail polish changesHand & foot massages
Jaquetta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had an appointment with Marysol today and she was very professional as were the other ladies in the shop. It’s clean in there and the price for the service is beyond reasonable. I have decided that she will be my nail tech from now on. 10/10 i highly recommend 🩷🩷

Customer photo from Jaquetta's review
Paid $80–100Nail artNail polish changesAcrylic nails
JennaLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Victoria was amazing from start to finish! She really took her time on my pedicure and did an amazing job. She’s so sweet too! One of the best and most thorough pedicures I’ve ever gotten. Highly recommend!

Paid $20–40
Samantha1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience, booked with Viki and got a pedicure. She was very detailed and very friendly. Relaxing atmosphere and I will definitely be rebooking.

Paid $40–60Pedicure
Stayce12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I think this is the BEST nail spa in Savannah - and I have tried them ALL! Kind staff, professional services, clean salon, and of course beautiful work!

Paid $40–60Nail paintingHand & foot massagesPedicure

Photos

Customer reviews

4.9 ★★★★★ 60 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
M L11 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love this place Beautiful detail friendly service

  • Price: $40–60
  • Services: Pedicure
  • Busyness: Not busy
  • Service duration: 30–60 min
Response from the owner · 4 days ago

Thank you so much for the 5 Stars !We can't wait to see you back at 1016 Nail Haus!

Leighann Rosenfeld9 reviewsTotal number of Google reviews Leighann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Elena is wonderful! Did a beautiful job on my nails, will definitely be back. Highly recommend!

  • Atmosphere: Relaxing, Modern
  • Maintenance: Pristine
Response from the owner · 4 weeks ago

Thank you so much Leighann for your review, it means a lot to us and we greatly appreciate your feedback . We can’t wait to welcome you back again soon here at 1016 Nail Haus !

william jackson2 reviewsTotal number of Google reviews william has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Annie was the best

Response from the owner · 4 days ago

We are thrilled to hear Annie took such great care of you, she truly is wonderful. We hope to see you back at 1016 Nail Haus soon!

Shanon R2 reviewsTotal number of Google reviews Shanon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Door clearly states “Walk ins Welcome” however if you walk in you will be greeted with the staff asking if you are so-and-so. When you say no, they will say they are all booked for the day (there were only a total of 4 people visible there and this is including the 2 people getting a pedicure and the 2 people working on them). They will also very patronizingly tell that you can grab a business card and make an appointment for next week. So I walked out and went across 80 to the nail salon there and they were very accommodating even though there were easily at least twice as many people there. Needless to say I will not be going here again.

Response from the owner · a month ago

Hi Shannon, we were concerned to read your review because after speaking with our team, no one recalls turning away a walk-in or having the interaction you described. Would you mind letting us know approximately what time you came into the salon? We’d genuinely like to look into what happened. We absolutely welcome walk-ins whenever availability allows, which is why our door states “Walk-Ins Welcome.” However, walk-ins are based on availability and cannot always be guaranteed immediate service. Also, the number of clients physically in the salon at a particular moment doesn’t necessarily reflect our schedule, as our technicians may already have upcoming appointments booked for the remainder of the day. If a technician is unavailable, we may offer a business card or suggest scheduling for our next available appointment because we genuinely want the opportunity to accommodate every guest. It is never our intention for that suggestion to come across as patronizing or to make anyone feel unwelcome. We take our clients’ experiences seriously, so if you could provide the approximate time you visited, we would appreciate the opportunity to understand exactly what happened.

Hannah Barton5 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a deluxe pedicure with Viktoria last week. Everything was wonderful! Staff was great, atmosphere was nice, and the pedicure was amazing. I'll definitely be back!

Response from the owner · 2 months ago

Hannah, thank you so much for the kind words! We're thrilled to hear you enjoyed your deluxe pedicure with Viktoria and that the atmosphere and staff made your visit special. We can't wait to welcome you back to 1016 Nail Haus!

Lisa Liberth7 reviewsTotal number of Google reviews Lisa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

A beautiful, friendly, nail salon! I had a manicure and Annie did a gorgeous job! I’m so pleased!

  • Price: $60–80
Response from the owner · 2 months ago

Lisa, thank you so much for the kind words! We're thrilled Annie made your manicure experience such a great one, she truly takes pride in her work. We can't wait to welcome you back to 1016 Nail Haus!

Irene SilasLocal Guide · 174 reviewsTotal number of Google reviews Irene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The consistency of the work is exceptional! The salon offers European dry manicure - perfection. ALL techs are licensed and experienced. I love Ina.

  • Price: $40–60
  • Services: Foot massages, Nail polish changes, Hand & foot massages, Pedicure, Manicure
Response from the owner · 2 months ago

Thank you so much for the wonderful review Irene!

Veronica Sandu1 reviewTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I absolutely love this nail salon! From the moment I walk in, I always feel welcomed and appreciated. The salon is clean, relaxing, and has such a warm, inviting atmosphere. I also love that they offer coffee/tea and cold drinks—it’s such a thoughtful touch that makes every visit feel even more special. Ina is my nail technician, and she is amazing! She is incredibly talented, pays attention to every detail, and always makes sure my nails look perfect. She takes her time, listens to what I want, and somehow makes them even better than I imagined every single time. I always leave feeling pampered, confident, and so happy with my nails. I’m so thankful I found this salon and especially Ina. I highly recommend both the salon and Ina to anyone looking for exceptional service!

Response from the owner · 2 months ago

Veronica, thank you so much for this wonderful review!

Terri Keldie2 reviewsTotal number of Google reviews Terri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nicole is wonderful

Response from the owner · 2 months ago

She sure is ! Thank you for 5 stars Ms Terri!

Jocelyn Bierman2 reviewsTotal number of Google reviews Jocelyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The best service, the sweetest people, and the cleanest salon! 🩷

  • Price: $80–100
  • Services: Nail painting, Pedicure, Gel manicures
Response from the owner · 2 months ago

Thank you for the kind words Jocelyn:)

1016 Nail Haus on Google Maps →

Business details