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123 Total Fitness

Personal trainer · Alpharetta, GA · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%78+11.9Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 94 personal trainersPosition by Experts Score among all companies we track in this category. · better than 59%
5.0 ★★★★★ 166 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
91%reviews answered by the owner
Sep 2026latest review

123 Total Fitness at a glance

Google reviewers for this Alpharetta personal trainer service, which holds a 5.0 rating from 166 reviews, frequently praise the facility and the trainers' ability to deliver sport-specific programs for volleyball, baseball, and track athletes. Customers highlight the personalized attention, positive atmosphere, and measurable improvements in strength, speed, and confidence experienced by both children and adults. The excerpts do not contain any low-star reviews or recurring criticisms, focusing instead on the staff's knowledge and the effective, customized nature of the training sessions.

  • Google rating: 5.0 out of 5 from 166 reviews (99% five-star).
  • Reviews on this page: 166 Google reviews (151 with written comments, 3 with photos).
  • Owner responses: the business replied to 91% of reviews.
  • Most recent review: September 1, 2026.
  • Service: Personal Trainer serving Alpharetta, Georgia.

Data from Google, last updated October 28, 2026.

Score profile vs other personal trainers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

Satisfaction99Reliability98Craft & service100Value78Momentum100Replies to reviews–Satisfaction: 99 (median 96)Reliability: 98 (median 96)Craft & service: 100 (median 99)Value: 78 (median 87)Momentum: 100 (median 100)
123 Total FitnessPersonal Trainers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.123 Total Fitness: 99/100 on this factor. Category median: 96.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.123 Total Fitness: 98/100 on this factor. Category median: 96.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.123 Total Fitness: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.123 Total Fitness: 78/100 on this factor. Category median: 87.B
78
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.123 Total Fitness: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 72.–
–

Bar = this company · dark tick = category median.

Star ratings

166 Google reviews we collected

  • 5 stars16599%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 151 written reviews

  • Praise14799%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price114%
  • Reasonable686%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend5839%
  • Staff & attitude4228%
  • Quality & results2617%
  • Honesty & trust96%
  • Speed & response64%
  • Communication43%
  • Price & value43%

What customers talk about

We read 151 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “We are so grateful for the impact she has had on my daughter's development and would highly recommend her to any athlete looking to improve.”
    “I cannot recommend him and the staff at 1 2 3 more, they are elite.”
  • “The environment is positive, professional, and clearly designed for serious development.”
  • “Maddy has done a great job working with my daughter.”
  • “She is encouraging, relatable, and motivating, and my daughter genuinely looks forward to every session.”
  • “Rob is great and very quick to respond to questions.”
  • “She said Maddy was tough, but SO encouraging and easy to talk to.”
  • “Great atmosphere, reasonably priced, and welcoming to all!”

People customers mention

  • Rob 23 reviews
  • Max 12 reviews
  • Bella 10 reviews
  • Maddy 9 reviews
  • Abbey 9 reviews
  • Robert 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired 123 Total Fitness for 2 kinds of job. Pick one to see what they paid and said.

Recent reviews

Kara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Has been wonderful working with Coach Maddy this summer as I prepare to head back to school. Makes working out enjoyable while being pushed to get better every time you enter the gym.

Scott7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My son and daughter are both training here with Darnell, and he’s been amazing!!! I’ve seen lots of growth in their development and they really enjoy working with him. Great facility, top notch training!

Reasonable pricePersonal training
TraciLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Maddy has done a great job working with my daughter. She helped her increase her vertical, strength, and overall conditioning so she can continue growing as a volleyball player. My daughter has gotten stronger, more confident, and more athletic through their work together. What makes Maddy special is not just her…

Reasonable pricePersonal trainingPrivate lessons
Rich14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Darnell is a 10/10 trainer. Great energy, great feedback, keeps it positive while pushing my daughter to and past her limits. On top of that he is a nice guy. He deserves 10 stars. HIGHLY RECOMMEND.

Reasonable pricePersonal trainingPrivate lessons
Riley1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I’ve been training with Max for almost 3 years, and my game has improved so much! His training has helped my overall strength and endurance while also keeping me healthy and 100% for tournaments.

Personal training
Natalie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fantastic experience! I was searching for a training facility for my daughter, who is a competitive softball player, and needed support with balance, strength, and speed. From day one, 123 Total Fitness has exceeded every expectation. Maddy Peterson, in particular, has been outstanding. She comes prepared with a…

Photos

Customer reviews

5.0 ★★★★★ 166 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Kara Wilkins1 reviewTotal number of Google reviews Kara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Has been wonderful working with Coach Maddy this summer as I prepare to head back to school. Makes working out enjoyable while being pushed to get better every time you enter the gym.

Scott Selby7 reviewsTotal number of Google reviews Scott has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My son and daughter are both training here with Darnell, and he’s been amazing!!! I’ve seen lots of growth in their development and they really enjoy working with him. Great facility, top notch training!

  • Price assessment: Reasonable price
  • Services: Personal training
charlotte clark1 reviewTotal number of Google reviews charlotte has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great facility! Darnell is an awesome trainer & always smiling.

  • Price assessment: Reasonable price
  • Services: Private lessons
Traci McDuffieLocal Guide · 12 reviewsTotal number of Google reviews Traci has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Maddy has done a great job working with my daughter. She helped her increase her vertical, strength, and overall conditioning so she can continue growing as a volleyball player. My daughter has gotten stronger, more confident, and more athletic through their work together. What makes Maddy special is not just her knowledge and training approach, but the way she connects with my daughter. She is encouraging, relatable, and motivating, and my daughter genuinely looks forward to every session. Maddy pushes her while making her feel supported and confident. We are so grateful for the impact she has had on my daughter's development and would highly recommend her to any athlete looking to improve.

  • Price assessment: Reasonable price
  • Services: Personal training, Private lessons
Rich Clark14 reviewsTotal number of Google reviews Rich has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Darnell is a 10/10 trainer. Great energy, great feedback, keeps it positive while pushing my daughter to and past her limits. On top of that he is a nice guy. He deserves 10 stars. HIGHLY RECOMMEND.

  • Price assessment: Reasonable price
  • Services: Personal training, Private lessons
Riley Gilmore1 reviewTotal number of Google reviews Riley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been training with Max for almost 3 years, and my game has improved so much! His training has helped my overall strength and endurance while also keeping me healthy and 100% for tournaments.

  • Services: Personal training
Natalie Pierce4 reviewsTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Fantastic experience! I was searching for a training facility for my daughter, who is a competitive softball player, and needed support with balance, strength, and speed. From day one, 123 Total Fitness has exceeded every expectation. Maddy Peterson, in particular, has been outstanding. She comes prepared with a thoughtful game plan for every session and has the ability to connect the training directly to on‑field performance. My daughter not only works hard—she understands why she’s doing each movement and how it translates to her game. The facility itself is beautiful, spotless, and fully equipped with everything an athlete could need. The environment is positive, professional, and clearly designed for serious development. Highly recommend 123 Total Fitness and Maddy for any athlete looking to elevate their performance.

Response from the owner · 6 months ago

Thank you so much for the positive feedback!!

Tabitha Ward1 reviewTotal number of Google reviews Tabitha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We couldn’t be happier with Max and the entire team at 123 Fitness. Since starting here, our daughter has experienced tremendous growth, consistently hitting new PRs and gaining both confidence and strength. You truly get what you pay for—this is high-quality training in every sense. Max, Rob, Coach Pam, and the rest of the staff are incredibly down to earth, personable, and genuinely invested in their athletes. They know how to challenge kids in the best possible ways, pushing them to improve while still being supportive and encouraging. The facility itself is clean, modern, and clearly designed with athletes in mind. What really stands out is the results. 123 Fitness produces athletes who go on to play at the college level across many different divisions, and it’s easy to see why. We highly recommend Max and his colleagues at 123 Fitness to any family looking for top-tier training in a positive, professional environment.

  • Services: Personal training
Response from the owner · 8 months ago

Thank you so much for the positive feedback!

Brooklyn Smith1 reviewTotal number of Google reviews Brooklyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

123 Total Fitness has been life changing and has really made me love working out! My trainer, Maddy Peterson, has pushed me to do my best and grow so much in strength and speed. I have only been training here for the past 3-4 months and I have seen so much growth. 123 is full of the best community with personal trainers that genuinely believe in each person that walks in the gym. Maddy helped me prepare for my high school soccer season and continues to help me during the season. 123 placed me to work with Maddy because she played soccer at a high level and knows so much about sport specific activities for me to do that help so much. I look forward to training each week at 123. I am extremely grateful for this place. Everyone join! 123 Total Fitness is the best!!

  • Price assessment: Great price
  • Services: Personal training
Response from the owner · 8 months ago

Thank you so much for the positive feedback!

Kaylee Cantlin2 reviewsTotal number of Google reviews Kaylee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love how positive everyone is! They really put their athletes first and made me feel like I was more that just another person training there. Maddy was my trainer and I always look forward to our sessions. She helped me to prepare for my upcoming college season. She pushes me to give my all and helps me to achieve the best I can! 123 Fitness is a wonderful environment and I highly recommend them to all athletes wanting to train to get to the next level!

  • Price assessment: Reasonable price
  • Services: Personal training
Response from the owner · a year ago

Thank you so much for the positive feedback Kaylee!

123 Total Fitness on Google Maps →

Business details