Auto body shop · Battle Creek, MI · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%91+23.7Value 15%100+15.2Experts Score= 94Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#112 of 707 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 84%
4.9★★★★★47 Google reviews · 21 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently highlight the shop's effective management of insurance claims, timely completion of repairs, and detailed communication throughout the process. Many reviewers note that vehicles are returned with clean interiors and that pricing remains reasonable. The primary criticism involves a dispute where a customer claimed specific parts were installed incorrectly and the shop denied responsibility, though this issue appears isolated among the overwhelmingly positive feedback.
Google rating: 4.9 out of 5 from 47 reviews (98% five-star).
Reviews on this page: 47 Google reviews (40 with written comments, 8 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 30, 2026.
Service: Auto Repair Shop serving Battle Creek, Michigan.
Data from Google, last updated November 2, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
1329 Collision LLC.Auto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1329 Collision LLC.: 93/100 on this factor. Category median: 87.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1329 Collision LLC.: 91/100 on this factor. Category median: 85.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1329 Collision LLC.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1329 Collision LLC.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
–
Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
4.9of 5
5 stars4698%
4 stars00%
3 stars00%
2 stars00%
1 star12%
Praise vs complaints
Phrases our text analysis found in 40 written reviews
96%praise
Praise7496%
Complaints34%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1169%
Reasonable425%
Overpriced00%
Not sure16%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1823%
Would recommend1823%
Staff & attitude1216%
Speed & response1114%
Communication912%
Honesty & trust79%
Price & value23%
What customers talk about
We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“1329 Collision did an awesome job managing my insurance claim.”
“We recommend 1329 Collision for your repairs and body work on your vehicles.”
“I will never let them touch another vehicle of mine and I would not recommend anyone else use them.”
“From start to finish, Chuck and Austin were knowledgeable and professional and their follow up and communication were off the charts.”
“It was my first time dealing with any of this and he made the experience so peaceful and pleasant, and fast!”
“They kept me updated every step of the way and communicated any changes as soon as they happened.”
“The customer service was top-notch, and they genuinely made me feel like family.”
“Their price was reasonable and within our budget.”
People customers mention
Dunshee5 reviews
Chuck4 reviews
Austin3 reviews
Scott3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired 1329 Collision LLC. for 4 kinds of job. Pick one to see what they paid and said.
Barry5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
1329 Collision did an awesome job managing my insurance claim. From start to finish, Chuck and Austin were knowledgeable and professional and their follow up and communication were off the charts. Probably the only thing that surpassed the quality of workmanship, was their fantastic Customer Service. Will highly recommend them to future customers.
Great priceBody & Trim
TaylorLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
They were absolutely great from start to finish! The customer service was top-notch, and they genuinely made me feel like family. They even had a free loaner vehicle ready for me before I could get my damaged vehicle towed from the accident site.
They kept me updated every step of the way and communicated any…
Reasonable priceService not listed
RonaldLocal Guide · 45 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Fixed my truck up in a couple weeks, great communication and explanation of the process. truck looks great and.they even cleaned out the inside. Truck looks better than it did before the accident.
Great pricePaintingBody & Trim
RebeccaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Austin and Chuck are a very professional team at 1329 Collision LLC. We stopped by to see if they could help us with replacing our lift gate on our Ford Explorer. They found a replacement lift gate, ordered it and it was fully replaced within a couple of weeks. Their price was reasonable and within our budget. They…
Great priceBody & Trim
lauraLocal Guide · 120 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
They was very fast on getting my Jeep repaired. The staff was very knowledgeable and friendly. I would highly recommend them
Great pricePaintingBody & Trim
Charles2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
2025 Silverado. I scraped a rock on the right rear gouged it pretty good.
Dropped the truck off thurs. the following tues. it was done and pristine condition inside and out, like new.
The bumper, taillight, top of bed liner removed to fix the damage about the size of a basketball. The whole right side of the box…
1329 Collision did an awesome job managing my insurance claim. From start to finish, Chuck and Austin were knowledgeable and professional and their follow up and communication were off the charts. Probably the only thing that surpassed the quality of workmanship, was their fantastic Customer Service. Will highly recommend them to future customers.
Price assessment: Great price
Services: Body & Trim
Taylor LemonLocal Guide · 17 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
They were absolutely great from start to finish! The customer service was top-notch, and they genuinely made me feel like family. They even had a free loaner vehicle ready for me before I could get my damaged vehicle towed from the accident site.
They kept me updated every step of the way and communicated any changes as soon as they happened. They also worked directly with my insurance company and made sure everything possible was handled for me, which took a huge amount of stress off my plate.
My vehicle looks great, the entire process was smooth, and I couldn't have asked for a better experience. Highly recommend 1329 Collision!
Price assessment: Reasonable price
Services: Service not listed
Ronald Foxtrot ZiehmerLocal Guide · 45 reviewsiTotal number of Google reviews Ronald has written across all businesses on Google Maps, not just this one.
Fixed my truck up in a couple weeks, great communication and explanation of the process. truck looks great and.they even cleaned out the inside. Truck looks better than it did before the accident.
Price assessment: Great price
Services: Painting, Body & Trim
Rebecca JacobsLocal Guide · 15 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
Austin and Chuck are a very professional team at 1329 Collision LLC. We stopped by to see if they could help us with replacing our lift gate on our Ford Explorer. They found a replacement lift gate, ordered it and it was fully replaced within a couple of weeks. Their price was reasonable and within our budget. They are very friendly and great to work with. We recommend 1329 Collision for your repairs and body work on your vehicles. Thank you Austin and Chuck for a job well done.
Price assessment: Great price
Services: Body & Trim
Richard ComptonLocal Guide · 111 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
2025 Silverado. I scraped a rock on the right rear gouged it pretty good.
Dropped the truck off thurs. the following tues. it was done and pristine condition inside and out, like new.
The bumper, taillight, top of bed liner removed to fix the damage about the size of a basketball. The whole right side of the box repainted.
Excellent work, excellent service. Austin the manager kept me up to date the whole time.
If you need a body shop 1329 collision is the only place to GO!!.
Price assessment: Reasonable price
Services: Painting, General repairs & maintenance
Kenny DLocal Guide · 20 reviewsiTotal number of Google reviews Kenny has written across all businesses on Google Maps, not just this one.
Big thanks to Mark and the crew at 1329! They helped my dreams come true by painting up my 69 Camaro!
Couldn’t be happier with the outcome. There are some really talented people in This staff.
Thanks a million to everyone involved!
Price assessment: Great price
Services: Painting
Amy Garchow2 reviewsiTotal number of Google reviews Amy has written across all businesses on Google Maps, not just this one.
Top notch work and customer service. Repairs were done quickly and look excellent. I was surprised and shocked when I entered my vehicle and it was spotless. I had dropped off a filthy farm truck with muddy floor mats, tools tossed about and seats covered in dog hair. The interior was beautifully cleaned as part of the service. What a bonus that was. I’ve been to many body shops over the years and this is the first time the interior was done as part of the service.
Price assessment: Great price
Services: Painting, Body & Trim, Service not listed
Taylor Simmons6 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
I want to give a special shot out to Austin. Not only did they fix my car, they dealt with my insurance, they DETAILED MY CAR, and they returned my rental!!!!! Austin helped me the entire time pretty much, and never got frustrated with my 9,000 questions. It was my first time dealing with any of this and he made the experience so peaceful and pleasant, and fast!!! 10/10 they just got a lifer customer!!!
Price assessment: Reasonable price
Services: Steering & suspension repair, Painting, Electrical, Auto engine diagnostic, Body & Trim, Wheel alignment, Service not listed
