How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty71−2.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE1st Choice Appliance Repair
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.9★ from 477 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired 1st Choice Appliance Repair for 8 kinds of job.
1st Choice Appliance Repair for washer/dryer repair
Clear ✕All 14 Google reviews tagged “Washer/dryer repair”
Excellent and professional service
Jim answered my call about my washer not working and was in my house fixing it within an hour! Repair was quick and reasonably priced, also went above and beyond to check other things with my washer and make other fixes that weren't even related to my problem but made my washer perform much better. Very kind and…
On time and resolved the issue within 5 minutes.
Jim is great! He has fixed many of our appliances over the last couple years (2 of our refrigerators, 2 under counter ice makers, our washer, dryer and our dishwasher). His prices are fair and he does a great job. He has been very honest and upfront about cost and pros/cons of fixing an appliances versus purchasing…
Jim replaced a heating element in my Samsung dryer and charged $400. 2 days later my dryer was giving me overheating codes and was not working properly. He came back out and declared that the heating element he installed was defective and replaced it again. A month later dryer isn't working again and apparently…
I broke my washer by trying to wash a quilt that was too large and the spin cycle stopped working and water would not drain. My regular repair man could not get to me for 2 weeks so I started calling around to find someone else. One company I called could not get to me until the following week but she gave me the…
Very professional & great prices. 10/10 would recommend to anyone that needs appliance repairs done in the Nashville area.
When the washer broke at 7pm, Jim called me back within a half hour. He initially had me down for lunchtime, but called and came early. We had an easy fix that did not require parts. Jim showed me where the hose was loose, tightened it up, tested it and was on his way. Charged me $45 less than another shop wanted…
Was super busy and still made time for my washer! Great service. Fixed all of what I needed very fast.
This is the second time I’ve used this company. Jim has been just absolutely great to work with. Both times I’ve had trouble and called him he was very responsive, fast, kind, reasonable, and always a pleasure to work with. I honestly can not say enough good about him. In this day and time, it’s just so good to know…
We had our 4 year old washer pop and stop spinning and we found 1st choice in home advisor, they were super busy but didn’t put us off and fit us in that day. The tech was super professional and found the problems fast and explained it all to us. He had to grab a part the next to finish the job and had us up and…
Devon, my service technician, arrived promptly, diagnosed the problem quickly and had the solution/parts on the ready. He was here and gone within one hour and took the time to explain the problem with my dryer. I would recommend 1st Choice to anyone!
Devon was on time and gave us great service. He did a great job. He replaced a switch on our washer and brought it with him according to our description of the problem. In other words, he anticipated the solution.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 55 | $132–$440 |
| Dishwasher repair | 33 | $119–$377 |
| Dryer repair | 30 | $176–$359 |
| Washing machine repair | 29 | $126–$371 |
| Refrigerator repair | 29 | $196–$435 |
| Stove, cooktop & oven repair | 16 | $132–$421 |
| Washer/dryer repair | 14 | $126–$340 |
| Freezer repair | 10 | $158–$471 |
