How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%62+4.4Craft & service penalty71−2.9Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE1st Choice Appliance Repair
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #61Position by Experts Score among all companies we track in this category. of 98 appliance repair · 4.9★ from 477 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired 1st Choice Appliance Repair for 8 kinds of job.
1st Choice Appliance Repair for washing machine repair
Clear ✕All 29 Google reviews tagged “Washing machine repair”
Jim’s expertise was very valuable. He was friendly and the service was exceptional.
This is the second time I have used this company (different appliances) and I highly recommend them. Alex was knowledgeable, professional, and completed the repair quickly and completely. Definitely use them instead of buying new.
First Choice was super easy to work with! They communicated clearly, we're right on time, and their pricing was very reasonable. Highly recommend!
Jim was great!!! He fixed everything efficiently and professionally!! Highly recommend!
Showed up, didn’t do anything other than push the power button. Charged $95 for that. Gave me a quote for the wrong thing. Had to call someone else to come out who tested the board, explained the code, diagnosed the issue correctly.
My freezer stopped working and Alex came to repair that and also my washer machine needed suspension rods and Alex put those on aswell and everything is fine I appreciate this business and the customer service skills. Very kind and professional.
Honest. So happy with the work done! I’ll definitely use them again and recommend them to everyone I know!
Saved me from needing a new washer. Highly recommend!!! These guys are experts.
Alex was fantastic and very thorough with the repairs and recommendation. I would definitely use them again for another repair.
10/10!! I won’t look for another repair place again, these guys listened to my problem & came out and fixed it right away. Josh was a great with communication & fixed the problem easily!
Sent an inquiry late Thursday night for a leaking washing machine. They came next days and fixed it on Friday. I CAN DO LAUNDRY THIS WEEKND :D
My little washer stopped spinning and I was looking for someone who wouldn’t break the bank. Alex was sent same day he was professional quoted me a very fair price for the repair. He was prompt returning and made sure everything was working correctly before he left! Thanks guys for your professional! Will definitely…
Outstanding service. Pleasant and knowledgeable. Fast response 👌
Great Service and Time-Efficient Repair. Alex was able to diagnose the problem and make the necessary repairs within the hour!!! I have been trying to get this issue resolved for over a month now. Alex was awesome! Thanks So Much and I will definitely use this company’s services in the future!😊
1st choice was efficient and knowledgeable. Jim pinpointed the problem with our washer quickly and replaced the parts while explaining what he was doing. Highly recommend his services.
Highly recommend 1st Choice for appliance repairs. Top notch service and expertise.
Excellent service today. My washer works like it’s brand new again. Alex is my hero!
I had a great experience. Jim quickly returned my call and was able to squeeze me in between appointments. They were able to fix my washer in just a few minutes. The cost of repair was very reasonable for travel time, labor and a small part. I would highly recommend.
Great work
I called on an emergency and they were able to provide a same day appointment. They arrived and were incredibly professional. They helped diagnose the problem and gave me an estimate of the repair on site. I would recommend them again and will use them going forward.
Jim did awesome! Our shops washer went down and he had it resolved within one day! Thanks so much Jim if we have anymore problems I’ll be sure to request you. If you guys want someone who is professional, communicative and quick, Jim is your guy!
Jim said he could fix my washer/ dryer combo as good as new when the washer stopped spinning. He did. I’m so glad that I chose Jim to make the repair. I will definitely use him again if I need any other appliance repair work done.
Went well in an out and knew his work
My Service call was very smooth. He was prompt and efficient and I had a working washing machine in no time. Will be using again
Jim was very responsive and efficient. Within 30 minutes of calling, he was at my house and quickly diagnosed the issue of my leaking washing machine. Affordable and communicative!
Punctual, professional and provided an excellent service. I would absolutely use 1st Choice Appliance Repair again. Definitely deserves all five stars.
This is the second time I’ve used this company - the first was for an LG refrigerator and it needed a compressor replacement - Jim was the most reasonable and also responsive and fast. This most recent time I had a VERY loud washing machine that really wasn’t that old but out of the extended warranty of course. He…
Quick and easy. Really appreciated the same day response too!
Repairman was fast and courteous. Would gladly use them again.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 55 | $132–$440 |
| Dishwasher repair | 33 | $119–$377 |
| Dryer repair | 30 | $176–$359 |
| Washing machine repair | 29 | $126–$371 |
| Refrigerator repair | 29 | $196–$435 |
| Stove, cooktop & oven repair | 16 | $132–$421 |
| Washer/dryer repair | 14 | $126–$340 |
| Freezer repair | 10 | $158–$471 |
