Experts Reviews · Company report
1st Class Moving and Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty83−1.7Momentum penalty87−1.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

1st Class Moving and Storage

Baltimore, MD · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #335Position by Experts Score among all companies we track in this category. of 357 movers · 4.8★ from 523 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1st Class Moving and Storage is better than 76% of movers.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1st Class Moving and Storage is better than 58% of movers.C
58
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1st Class Moving and Storage is better than 83% of movers.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1st Class Moving and Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1st Class Moving and Storage is better than 87% of movers.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1st Class Moving and Storage is better than 81% of movers.A
81

Reviews for your job

Customers hired 1st Class Moving and Storage for 8 kinds of job.

1st Class Moving and Storage for furniture assembly

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$1.0k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture assembly”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#133 / 186
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Furniture assembly”

Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

3 large trucks and 8 workers Wow! All moved in one day! No breakage! Highly recommended! Best price based on 3 quotes

Paid $4,000–4,500Great priceSmall furniture movingLocal movingMoving-related packing
Delilah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had an absolutely wonderful experience with 1st Class Moving when they moved my parents from Maryland to South Carolina. From start to finish, everything went smoothly. The company carefully packed and loaded all of their belongings, stored everything securely for two weeks and then delivered and unloaded…

Paid $5,000+Great priceInterstate movingFurniture disassemblyMoving-related storage
PrayingLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

9/2026: This is actually a new review but it doesn't want to allow me to do another review under this same profile. I guess Google doesn't think you can utilize the same service more than once. This is the 2nd half of my recent job from December 2025. Today I had another great experience with 1st class movers,…

Paid $2,000+Reasonable priceLocal movingFurniture disassemblyFurniture assembly
CaitlinLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wonderful movers! They were very quick and careful. They listened to where we wanted things. 10/10 recommend

Paid $1,000–1,200Great priceLocal movingOversized-item movingIn-state moving
Tim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The move was very competitively priced. Calvin the sales rep, was very responsive, straightforward and flexible as our needs changed. The team that came on -site for the move was respectful, cooperative, and worked incredibly hard all day. We are very happy with our experience and would highly recommend.

Paid $2,000+Reasonable priceLocal movingFurniture assembly
DonaldLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Moved from MD to FL and felt very much a priority by Joseph and both his MD and FL teams. The quote was reasonable and accurate, the movers were all treated my belongings with care and respect, but were efficient throughout. 3BR move took about 4-5hours with a team of three wrapping my large items and disassembling.…

Paid $2,000+Reasonable priceInterstate movingFurniture assembly
SereetaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

5 Stars – Exceptional Service from Start to Finish! 1st Class Moving and Storage was recommended to me by a colleague, and I’m so glad we chose them! From the very beginning, Calvin was incredibly thorough in taking inventory of everything we needed moved. He prepared our quote promptly and updated it without…

Paid $800–1,000Great priceLocal movingFurniture disassemblyFurniture assembly
Jen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They were AMAZING! They were on time, communicated with me, worked quickly and put everything where I needed it to go in the new house. I would 1000% recommend them!

Paid $1,200–1,400Great priceSmall furniture movingLocal movingOversized-item moving
TaraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

From a quick, reasonable quote through Mr. Calvin Pratt to the prompt and easy to schedule moving date, we were pleased once again to engage with 1st Class Moving and Storage. The 3 gentleman on the moving team arrived early, packed everything carefully and were efficient in getting us moved into our new house.This…

Paid $1,000–1,200Reasonable priceLocal movingOversized-item movingFurniture disassembly
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We were recommended First Class Moving by a friend and they did not disappoint. They were extremely efficient and had us moved in the quoted time with a little more furniture and boxes than we originally were quoted for. The team was friendly and took great care of our home! We live in Old Town Alexandria and they…

Great priceLocal movingFurniture disassemblyFurniture assembly
MichaelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★

The company got us from point A to point B. We had initial issues with move in day and the customer service claims department, but the owner of the company personally called us to rectify the situation! He also took the time to listen to our experiences in order to avoid those same issues for future customers, which…

Paid $2,000+Reasonable priceSmall furniture movingLocal movingFurniture disassembly
Christopher6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Moved very quickly and efficiently, nothing was damaged during the moving process. Would highly recommend!

Paid $2,000+Great priceInterstate movingFurniture disassemblyFurniture assembly
WendyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a complicated move with 2 pick up spots and 2 drop off spots and some tight stairs! And they packed me first! Every single person on the team was amazing and everything went super smoothly. Pricing was very fair. All details were handled. We were very happy with the move!

Reasonable priceLocal movingMoving-related packingOversized-item moving
Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, kind people to work with. The movers came on time and packed everything very carefully. The price was cheapest of all we researched. I highly recommend this company.

Paid $2,000+Great priceSmall furniture movingInterstate movingMoving-related packing
Alexis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Miguel and his team were amazing. We were nervous about moving (who likes to move?!) and the team was fantastic and made us feel at ease the whole day. They were extremely courteous and polite and were just all around the best. The communication upfront from the office was a little slow (I know they must be swamped)…

Furniture assemblyLocal movingVehicle transport+ Responsiveness+ Punctuality+ Quality
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is our 4th move with them and each time they are punctual, professional and accommodating! I can’t recommend them enough!

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jose and his team from 1st Class Moving and Storage were the absolute best!!! They arrived right on time, did a walk through of the house with me first, and then quickly and efficiently started carrying boxes and furniture into the truck. They disassembled some things (china cabinet, bed, crib) and all were…

Furniture assemblyLocal moving+ Responsiveness+ Punctuality+ Quality
ShaylaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Lorenzo and his team were great! This is my second time using this company to move and I am so glad I did. From the booking process to actual move day, they were top notch! Moving day went off without a hitch. They were efficient, professional and personable and they even finished 30 minute ahead of schedule! I will…

Furniture assemblyLocal movingOversized-item moving+ Punctuality+ Professionalism
Raeefa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyIn-state movingPacking & moving supplies+ Responsiveness+ Punctuality+ Quality
Keri6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyIn-state movingOversized-item moving+ Responsiveness+ Punctuality+ Quality
J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Furniture assemblyIn-state moving+ Responsiveness+ Punctuality+ Quality

Price

$1.1k+14% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 51%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving48$585–$1.5k
In-state moving31$811–$2.2k
Furniture assembly21$295–$1.0k
Interstate moving18$1.6k–$4.9k
Oversized-item moving15$228–$677
Furniture disassembly14$566–$1.3k
Senior moving14$529–$1.6k
Moving-related storage11$285–$958

Compare with