Analyzing 8,229,2658.2M ReviewsFor 23,31123.3K Experts

Experts Reviews · Company report
1st Class Moving and Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty83−1.7Momentum penalty87−1.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

1st Class Moving and Storage

Baltimore, MD · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #335Position by Experts Score among all companies we track in this category. of 357 movers · 4.8★ from 523 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1st Class Moving and Storage is better than 76% of movers.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1st Class Moving and Storage is better than 58% of movers.C
58
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1st Class Moving and Storage is better than 83% of movers.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1st Class Moving and Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1st Class Moving and Storage is better than 87% of movers.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1st Class Moving and Storage is better than 81% of movers.A
81

Reviews for your job

Customers hired 1st Class Moving and Storage for 8 kinds of job.

1st Class Moving and Storage for furniture disassembly

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$566–$1.3k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Furniture disassembly”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#99 / 118
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Furniture disassembly”

Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

3 large trucks and 8 workers Wow! All moved in one day! No breakage! Highly recommended! Best price based on 3 quotes

Paid $4,000–4,500Great priceSmall furniture movingLocal movingMoving-related packing
Delilah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had an absolutely wonderful experience with 1st Class Moving when they moved my parents from Maryland to South Carolina. From start to finish, everything went smoothly. The company carefully packed and loaded all of their belongings, stored everything securely for two weeks and then delivered and unloaded…

Paid $5,000+Great priceInterstate movingFurniture disassemblyMoving-related storage
PrayingLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

9/2026: This is actually a new review but it doesn't want to allow me to do another review under this same profile. I guess Google doesn't think you can utilize the same service more than once. This is the 2nd half of my recent job from December 2025. Today I had another great experience with 1st class movers,…

Paid $2,000+Reasonable priceLocal movingFurniture disassemblyFurniture assembly
Matvey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is the best moving company I have hired. Justin was very quick in getting us an estimate and answering questions about the overall process. Jaime and his crew were punctual, communicative, efficient, and professional throughout the moving day. They got our stuff down from a 3rd floor walk up and into our new…

Paid $500–1,000Reasonable priceLocal movingFurniture disassemblyIn-state moving
Demetris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Awesome service! I called and spoke with Justin in Glen Burnie because my son needed to move ASAP. Justin quickly got everything set up, the truck arrived within 3 hours of my calling, and the entire move only took about 3.5 hours. I’m very satisfied and pleased with the service and the price. The crew was…

Paid $400–600Great priceLocal movingFurniture disassembly
SereetaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

5 Stars – Exceptional Service from Start to Finish! 1st Class Moving and Storage was recommended to me by a colleague, and I’m so glad we chose them! From the very beginning, Calvin was incredibly thorough in taking inventory of everything we needed moved. He prepared our quote promptly and updated it without…

Paid $800–1,000Great priceLocal movingFurniture disassemblyFurniture assembly
Jen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They were AMAZING! They were on time, communicated with me, worked quickly and put everything where I needed it to go in the new house. I would 1000% recommend them!

Paid $1,200–1,400Great priceSmall furniture movingLocal movingOversized-item moving
TaraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

From a quick, reasonable quote through Mr. Calvin Pratt to the prompt and easy to schedule moving date, we were pleased once again to engage with 1st Class Moving and Storage. The 3 gentleman on the moving team arrived early, packed everything carefully and were efficient in getting us moved into our new house.This…

Paid $1,000–1,200Reasonable priceLocal movingOversized-item movingFurniture disassembly
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We were recommended First Class Moving by a friend and they did not disappoint. They were extremely efficient and had us moved in the quoted time with a little more furniture and boxes than we originally were quoted for. The team was friendly and took great care of our home! We live in Old Town Alexandria and they…

Great priceLocal movingFurniture disassemblyFurniture assembly
MichaelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★

The company got us from point A to point B. We had initial issues with move in day and the customer service claims department, but the owner of the company personally called us to rectify the situation! He also took the time to listen to our experiences in order to avoid those same issues for future customers, which…

Paid $2,000+Reasonable priceSmall furniture movingLocal movingFurniture disassembly
Ellie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Professional, fast, knowledgeable, and easy to get in touch with. Thank you!

Paid $400–600Great priceLocal movingOversized-item movingFurniture disassembly
Christopher6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Moved very quickly and efficiently, nothing was damaged during the moving process. Would highly recommend!

Paid $2,000+Great priceInterstate movingFurniture disassemblyFurniture assembly
WendyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a complicated move with 2 pick up spots and 2 drop off spots and some tight stairs! And they packed me first! Every single person on the team was amazing and everything went super smoothly. Pricing was very fair. All details were handled. We were very happy with the move!

Reasonable priceLocal movingMoving-related packingOversized-item moving
Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, kind people to work with. The movers came on time and packed everything very carefully. The price was cheapest of all we researched. I highly recommend this company.

Paid $2,000+Great priceSmall furniture movingInterstate movingMoving-related packing

Price

$1.1k+14% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 51%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving48$585–$1.5k
In-state moving31$811–$2.2k
Furniture assembly21$295–$1.0k
Interstate moving18$1.6k–$4.9k
Oversized-item moving15$228–$677
Furniture disassembly14$566–$1.3k
Senior moving14$529–$1.6k
Moving-related storage11$285–$958

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