Experts Reviews · Company report
1st Class Moving and Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty83−1.7Momentum penalty87−1.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

1st Class Moving and Storage

Baltimore, MD · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #335Position by Experts Score among all companies we track in this category. of 357 movers · 4.8★ from 523 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1st Class Moving and Storage is better than 76% of movers.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1st Class Moving and Storage is better than 58% of movers.C
58
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1st Class Moving and Storage is better than 83% of movers.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1st Class Moving and Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1st Class Moving and Storage is better than 87% of movers.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1st Class Moving and Storage is better than 81% of movers.A
81

Reviews for your job

Customers hired 1st Class Moving and Storage for 8 kinds of job.

1st Class Moving and Storage for interstate moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.6k–$4.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Interstate moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#118 / 147
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Interstate moving”

Delilah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We had an absolutely wonderful experience with 1st Class Moving when they moved my parents from Maryland to South Carolina. From start to finish, everything went smoothly. The company carefully packed and loaded all of their belongings, stored everything securely for two weeks and then delivered and unloaded…

Paid $5,000+Great priceInterstate movingFurniture disassemblyMoving-related storage
Terri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

These guys were amazing! I have moved several times but this time was hands down the best experience I ever had. The guys knew what they were doing and did not hesitate to help pack pictures or things I forgot. They are first class for sure! Justin was great to work with and Jesus lead the team with great…

Paid $5,000+Great priceInterstate moving
Pamela11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I recently used First Class Moving & Storage to move from Ellicott City, MD to Rehoboth Beach, DE and this company did a fabulous job! From the in home estimate provided by Calvin Pratt to the packing, loading, driving & unpacking by Jamie & Team, they could not have made my move any easier. I highly recommend this company. They truly are first class!

Paid $3,000–3,500Great priceInterstate moving
DonaldLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Moved from MD to FL and felt very much a priority by Joseph and both his MD and FL teams. The quote was reasonable and accurate, the movers were all treated my belongings with care and respect, but were efficient throughout. 3BR move took about 4-5hours with a team of three wrapping my large items and disassembling.…

Paid $2,000+Reasonable priceInterstate movingFurniture assembly
SalLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

These guys were top notch. From the very beginning in the quote process all the way to the unload, they were professional, on time, and responsive. Calvin was great to work with and took his time at the time of the quote to make sure we knew exactly what the process would be. He even came to the house to take…

Reasonable priceInterstate moving
Wendy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

1st Class Moving did a great job for us. We did an interstate move from MD to SC, and they showed up on scheduled day…first thing in the morning. Had several people working, and they had the entire house plus a small moving truck with items from another house all disassembled, wrapped and loaded within 4-5 hours. I…

Customer photo from Wendy's review
Paid $2,000+Reasonable priceInterstate moving
Lynne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

First Class Moving did a fantastic job on our move from Connecticut to Maryland. The team was prompt, efficient, and helpful. I highly recommend First Class.

Paid $2,000+Reasonable priceInterstate moving
J13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I needed a piano moved from Towson to Taneytown, MD. They gave me a reasonable, fixed price for the move and moved it with care. Other companies I called gave me a higher “base cost” with the possibility of extra costs. One company with a higher minimum cost recommended 1st Class Moving for the piano move and I am so glad they did!

Customer photo from J's review
Interstate movingOversized-item moving
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Both ends of the move were quick and professional. We would definitely usee them again!

Paid $2,000+Reasonable priceInterstate moving
ledaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Arrived timely and worked really quickly- no issues at all!

Interstate moving
Christopher6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Moved very quickly and efficiently, nothing was damaged during the moving process. Would highly recommend!

Paid $2,000+Great priceInterstate movingFurniture disassemblyFurniture assembly
TobiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend 1st class moving and storage. Calvin came to our house for the estimate which I appreciated rather than a phone estimate. We moved from MD to PA and both the crews on each end were amazing. Highly efficient and fast. They were careful with our things and took apart and reassembled our furniture like pros. Would recommend them 100%

Paid $2,000+Reasonable priceInterstate moving
Kim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very professional, kind people to work with. The movers came on time and packed everything very carefully. The price was cheapest of all we researched. I highly recommend this company.

Paid $2,000+Great priceSmall furniture movingInterstate movingMoving-related packing
Krissy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My sellers hired movers to relocate their larger furniture from Maryland to Delaware. The moving company they hired ended up being a complete scam! The company showed up at 8pm, the evening before closing, demanding $8000 MORE or they would not move their things! My sellers were beside themselves. I am so thankful…

Reasonable priceInterstate movingOversized-item moving
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

First Class Moving and Storage of Glen Burnie, MD and Orlando, FL HAVE NO class at all. They are the biggest bunch of crooks with which I have ever worked. We recently moved from Laurel, MD to Charleston, SC. We hired Pods.com to manually move some of our possessions and this company to move the rest. Pods.com…

Moving-related storageInterstate moving− Responsiveness− Quality
IsabelLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Just used 1st class moving and storage for our out of state move yesterday. They have been great every step through the way, including getting a quote, getting the movers scheduled, and the actual move. The movers were professional, on time, and didn't complain at all! I was so nervous as I had some horrible…

Interstate moving+ Responsiveness+ Punctuality+ Quality
Liza11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Contracted 1st Class Moving to help move my daughter from DC area to FL and we could not be any happier. This is the second time using them and the experience was flawless. Being the holidays the delivery window was 3 weeks but to our surprise the items arrived exactly one week later, could not ask for more. I…

Interstate moving+ Responsiveness+ Punctuality+ Quality
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The movers were courteous, and did a great job, and packed fragile items well.

Local movingInterstate movingMoving-related packing+ Responsiveness+ Punctuality+ Quality

Price

$1.1k+14% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 51%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving48$585–$1.5k
In-state moving31$811–$2.2k
Furniture assembly21$295–$1.0k
Interstate moving18$1.6k–$4.9k
Oversized-item moving15$228–$677
Furniture disassembly14$566–$1.3k
Senior moving14$529–$1.6k
Moving-related storage11$285–$958

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