Experts Reviews · Company report
1st Class Moving and Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty83−1.7Momentum penalty87−1.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

1st Class Moving and Storage

Baltimore, MD · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #335Position by Experts Score among all companies we track in this category. of 357 movers · 4.8★ from 523 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1st Class Moving and Storage is better than 76% of movers.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1st Class Moving and Storage is better than 58% of movers.C
58
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1st Class Moving and Storage is better than 83% of movers.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1st Class Moving and Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1st Class Moving and Storage is better than 87% of movers.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1st Class Moving and Storage is better than 81% of movers.A
81

Reviews for your job

Customers hired 1st Class Moving and Storage for 8 kinds of job.

1st Class Moving and Storage for local moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$800–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$585–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#229 / 282
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “Local moving” · showing 20

dallenslp4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

It was a seamlessly easy move- from estimate, schedule and moving! Thrilled with how well it went. Everyone was polite respectful and professional! I'm not ready to move again, but if I did, First class would be my first call!

Local moving
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

3 large trucks and 8 workers Wow! All moved in one day! No breakage! Highly recommended! Best price based on 3 quotes

Paid $4,000–4,500Great priceSmall furniture movingLocal movingMoving-related packing
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great moving company. I’d highly recommend them. They were on time and used extra care when moving valuable items.

Local moving
Missy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were great. Very friendly and responsive. Were in and out quick and had no issues and very reasonably priced. Would highly recommend and would use them again.

Paid $500–1,000Great priceLocal moving
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve used 1st Class for three moves over 13 years. They are 100% reliable. They are always careful but conscious of time also. I will of course use them again when I move next time.

Paid $1,000–1,500Reasonable priceLocal movingIn-state moving
PrayingLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

9/2026: This is actually a new review but it doesn't want to allow me to do another review under this same profile. I guess Google doesn't think you can utilize the same service more than once. This is the 2nd half of my recent job from December 2025. Today I had another great experience with 1st class movers,…

Paid $2,000+Reasonable priceLocal movingFurniture disassemblyFurniture assembly
Matvey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is the best moving company I have hired. Justin was very quick in getting us an estimate and answering questions about the overall process. Jaime and his crew were punctual, communicative, efficient, and professional throughout the moving day. They got our stuff down from a 3rd floor walk up and into our new…

Paid $500–1,000Reasonable priceLocal movingFurniture disassemblyIn-state moving
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience with 1st Class Moving and Storage. They packed and carefully wrapped all of our furniture and moved everything into storage until we’re ready for the next step of our move. Calvin was our main contact and was fantastic from the start. He got us a quote incredibly quickly, was personable…

Great priceLocal movingMoving-related storage
Julia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve had two great experiences with 1st Class Moving and Storage. During this most recent move, Dennis was my initial point person. He was patient and accommodating as I worked to schedule my move on short notice. On the day of the move, Brian, Alan, and Edwin showed up early, rolled out the red carpet (literally!),…

Paid $500–1,000Reasonable priceLocal movingIn-state moving
CaitlinLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wonderful movers! They were very quick and careful. They listened to where we wanted things. 10/10 recommend

Paid $1,000–1,200Great priceLocal movingOversized-item movingIn-state moving
Tim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The move was very competitively priced. Calvin the sales rep, was very responsive, straightforward and flexible as our needs changed. The team that came on -site for the move was respectful, cooperative, and worked incredibly hard all day. We are very happy with our experience and would highly recommend.

Paid $2,000+Reasonable priceLocal movingFurniture assembly
Demetris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Awesome service! I called and spoke with Justin in Glen Burnie because my son needed to move ASAP. Justin quickly got everything set up, the truck arrived within 3 hours of my calling, and the entire move only took about 3.5 hours. I’m very satisfied and pleased with the service and the price. The crew was…

Paid $400–600Great priceLocal movingFurniture disassembly
ErikLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★

Requested a quote nearly two months in advance and provided all details. I was told multiple times an estimate would be sent but never received one despite following up with them. I wasn’t informed they were unavailable until I followed up again. Communication and responsiveness could be improved, especially around timelines and availability.

Local moving
SereetaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

5 Stars – Exceptional Service from Start to Finish! 1st Class Moving and Storage was recommended to me by a colleague, and I’m so glad we chose them! From the very beginning, Calvin was incredibly thorough in taking inventory of everything we needed moved. He prepared our quote promptly and updated it without…

Paid $800–1,000Great priceLocal movingFurniture disassemblyFurniture assembly
Jen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They were AMAZING! They were on time, communicated with me, worked quickly and put everything where I needed it to go in the new house. I would 1000% recommend them!

Paid $1,200–1,400Great priceSmall furniture movingLocal movingOversized-item moving
MeaghanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Highly recommend- from the quoting process, communication, through the move. Thanks for making a stressful time less stressful!

Local moving
Debra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The team at 1st Class Moving and Storage were incredible. They worked all day moving heavy furniture pieces and always were smiling! Helpful, honest and professional.

Local moving
TaraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

From a quick, reasonable quote through Mr. Calvin Pratt to the prompt and easy to schedule moving date, we were pleased once again to engage with 1st Class Moving and Storage. The 3 gentleman on the moving team arrived early, packed everything carefully and were efficient in getting us moved into our new house.This…

Paid $1,000–1,200Reasonable priceLocal movingOversized-item movingFurniture disassembly
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We were recommended First Class Moving by a friend and they did not disappoint. They were extremely efficient and had us moved in the quoted time with a little more furniture and boxes than we originally were quoted for. The team was friendly and took great care of our home! We live in Old Town Alexandria and they…

Great priceLocal movingFurniture disassemblyFurniture assembly
MichaelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★

The company got us from point A to point B. We had initial issues with move in day and the customer service claims department, but the owner of the company personally called us to rectify the situation! He also took the time to listen to our experiences in order to avoid those same issues for future customers, which…

Paid $2,000+Reasonable priceSmall furniture movingLocal movingFurniture disassembly

Show more local moving reviews (28 more) →

Price

$1.1k+14% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 51%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving48$585–$1.5k
In-state moving31$811–$2.2k
Furniture assembly21$295–$1.0k
Interstate moving18$1.6k–$4.9k
Oversized-item moving15$228–$677
Furniture disassembly14$566–$1.3k
Senior moving14$529–$1.6k
Moving-related storage11$285–$958

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