Experts Reviews · Company report
1st Class Moving and Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty83−1.7Momentum penalty87−1.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

1st Class Moving and Storage

Baltimore, MD · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #335Position by Experts Score among all companies we track in this category. of 357 movers · 4.8★ from 523 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1st Class Moving and Storage is better than 76% of movers.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1st Class Moving and Storage is better than 58% of movers.C
58
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1st Class Moving and Storage is better than 83% of movers.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1st Class Moving and Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1st Class Moving and Storage is better than 87% of movers.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1st Class Moving and Storage is better than 81% of movers.A
81

Reviews for your job

Customers hired 1st Class Moving and Storage for 8 kinds of job.

1st Class Moving and Storage for local moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.48
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$800–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$585–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Local moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#229 / 282
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 48 Google reviews tagged “Local moving” · showing 40

dallenslp4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

It was a seamlessly easy move- from estimate, schedule and moving! Thrilled with how well it went. Everyone was polite respectful and professional! I'm not ready to move again, but if I did, First class would be my first call!

Local moving
Rich5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

3 large trucks and 8 workers Wow! All moved in one day! No breakage! Highly recommended! Best price based on 3 quotes

Paid $4,000–4,500Great priceSmall furniture movingLocal movingMoving-related packing
Matt5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great moving company. I’d highly recommend them. They were on time and used extra care when moving valuable items.

Local moving
Missy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They were great. Very friendly and responsive. Were in and out quick and had no issues and very reasonably priced. Would highly recommend and would use them again.

Paid $500–1,000Great priceLocal moving
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve used 1st Class for three moves over 13 years. They are 100% reliable. They are always careful but conscious of time also. I will of course use them again when I move next time.

Paid $1,000–1,500Reasonable priceLocal movingIn-state moving
PrayingLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

9/2026: This is actually a new review but it doesn't want to allow me to do another review under this same profile. I guess Google doesn't think you can utilize the same service more than once. This is the 2nd half of my recent job from December 2025. Today I had another great experience with 1st class movers,…

Paid $2,000+Reasonable priceLocal movingFurniture disassemblyFurniture assembly
Matvey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This is the best moving company I have hired. Justin was very quick in getting us an estimate and answering questions about the overall process. Jaime and his crew were punctual, communicative, efficient, and professional throughout the moving day. They got our stuff down from a 3rd floor walk up and into our new…

Paid $500–1,000Reasonable priceLocal movingFurniture disassemblyIn-state moving
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience with 1st Class Moving and Storage. They packed and carefully wrapped all of our furniture and moved everything into storage until we’re ready for the next step of our move. Calvin was our main contact and was fantastic from the start. He got us a quote incredibly quickly, was personable…

Great priceLocal movingMoving-related storage
Julia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I’ve had two great experiences with 1st Class Moving and Storage. During this most recent move, Dennis was my initial point person. He was patient and accommodating as I worked to schedule my move on short notice. On the day of the move, Brian, Alan, and Edwin showed up early, rolled out the red carpet (literally!),…

Paid $500–1,000Reasonable priceLocal movingIn-state moving
CaitlinLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Wonderful movers! They were very quick and careful. They listened to where we wanted things. 10/10 recommend

Paid $1,000–1,200Great priceLocal movingOversized-item movingIn-state moving
Tim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The move was very competitively priced. Calvin the sales rep, was very responsive, straightforward and flexible as our needs changed. The team that came on -site for the move was respectful, cooperative, and worked incredibly hard all day. We are very happy with our experience and would highly recommend.

Paid $2,000+Reasonable priceLocal movingFurniture assembly
Demetris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Awesome service! I called and spoke with Justin in Glen Burnie because my son needed to move ASAP. Justin quickly got everything set up, the truck arrived within 3 hours of my calling, and the entire move only took about 3.5 hours. I’m very satisfied and pleased with the service and the price. The crew was…

Paid $400–600Great priceLocal movingFurniture disassembly
ErikLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★

Requested a quote nearly two months in advance and provided all details. I was told multiple times an estimate would be sent but never received one despite following up with them. I wasn’t informed they were unavailable until I followed up again. Communication and responsiveness could be improved, especially around timelines and availability.

Local moving
SereetaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

5 Stars – Exceptional Service from Start to Finish! 1st Class Moving and Storage was recommended to me by a colleague, and I’m so glad we chose them! From the very beginning, Calvin was incredibly thorough in taking inventory of everything we needed moved. He prepared our quote promptly and updated it without…

Paid $800–1,000Great priceLocal movingFurniture disassemblyFurniture assembly
Jen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They were AMAZING! They were on time, communicated with me, worked quickly and put everything where I needed it to go in the new house. I would 1000% recommend them!

Paid $1,200–1,400Great priceSmall furniture movingLocal movingOversized-item moving
MeaghanLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Highly recommend- from the quoting process, communication, through the move. Thanks for making a stressful time less stressful!

Local moving
Debra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The team at 1st Class Moving and Storage were incredible. They worked all day moving heavy furniture pieces and always were smiling! Helpful, honest and professional.

Local moving
TaraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

From a quick, reasonable quote through Mr. Calvin Pratt to the prompt and easy to schedule moving date, we were pleased once again to engage with 1st Class Moving and Storage. The 3 gentleman on the moving team arrived early, packed everything carefully and were efficient in getting us moved into our new house.This…

Paid $1,000–1,200Reasonable priceLocal movingOversized-item movingFurniture disassembly
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

We were recommended First Class Moving by a friend and they did not disappoint. They were extremely efficient and had us moved in the quoted time with a little more furniture and boxes than we originally were quoted for. The team was friendly and took great care of our home! We live in Old Town Alexandria and they…

Great priceLocal movingFurniture disassemblyFurniture assembly
MichaelLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★

The company got us from point A to point B. We had initial issues with move in day and the customer service claims department, but the owner of the company personally called us to rectify the situation! He also took the time to listen to our experiences in order to avoid those same issues for future customers, which…

Paid $2,000+Reasonable priceSmall furniture movingLocal movingFurniture disassembly
Ellie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Professional, fast, knowledgeable, and easy to get in touch with. Thank you!

Paid $400–600Great priceLocal movingOversized-item movingFurniture disassembly
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The crew arrived on time and was k very professional throughout the move. It made the move easier than expected. Very happy with the service and will surely be a repeat customer.

Paid $800–1,000Reasonable priceLocal moving
KendallLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

1st class was definitely 1st Class!!! They did amazing work from start to finish. Had a great interaction with the team setting up the move details and also the team handling our furniture/household goods on the day of the move. Would recommend them highly!

Paid $1,000–1,200Great priceLocal movingOversized-item moving
LaurenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The three young men tasked with moving my furniture did an awesome job! They were polite, knowledgeable, and none of my furniture was damaged (even a large heavy mirror). Would highly recommend this moving company!

Paid $400–600Reasonable priceLocal moving
WendyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a complicated move with 2 pick up spots and 2 drop off spots and some tight stairs! And they packed me first! Every single person on the team was amazing and everything went super smoothly. Pricing was very fair. All details were handled. We were very happy with the move!

Reasonable priceLocal movingMoving-related packingOversized-item moving
Lauren5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great price and they did a fabulous job!

Paid $1,000–1,200Great priceLocal moving
Carla2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This move involved packing and moving locally. Everything was on time, on budget, and they worked really hard to get it done, including hiking 3 stories worth of house to get my stuff in the right place in the middle of a very hot summer day. They were positive and wanted to get everything right. I am so grateful.

Paid $1,400–1,600Great priceSmall furniture movingLocal movingMoving-related packing
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

I am highly impressed with 1st Class Moving and Storage! The process started with prompt communication from my moving consultant, as well as his flexibility on our move date. On move in day, the high service and professionalism our guys showed was top star. They were quick, efficient and all items arrived safely to…

Local moving+ Quality+ Professionalism+ Value
Alexis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Miguel and his team were amazing. We were nervous about moving (who likes to move?!) and the team was fantastic and made us feel at ease the whole day. They were extremely courteous and polite and were just all around the best. The communication upfront from the office was a little slow (I know they must be swamped)…

Furniture assemblyLocal movingVehicle transport+ Responsiveness+ Punctuality+ Quality
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is our 4th move with them and each time they are punctual, professional and accommodating! I can’t recommend them enough!

Furniture assemblyIn-state movingLocal moving+ Responsiveness+ Punctuality+ Quality
FrederickLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The office personnel were tops and good at communication. Their cost estimate was accurate to twenty dollars. The moving crew was friendly, accommodating, and organized. Best ever at logistics and maneuvering through tricky openings doorways with odd angles. I have recommended 1st class movers to friends and family.…

In-state movingLocal movingSenior moving+ Responsiveness+ Punctuality+ Quality
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jose and his team from 1st Class Moving and Storage were the absolute best!!! They arrived right on time, did a walk through of the house with me first, and then quickly and efficiently started carrying boxes and furniture into the truck. They disassembled some things (china cabinet, bed, crib) and all were…

Furniture assemblyLocal moving+ Responsiveness+ Punctuality+ Quality
Umar9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Phenomenal and professional movers. Very courteous and fair in price. Was able to book without any issues and quickly as I needed an immediate move. Would recommend wholeheartedly to anyone

Local movingOversized-item movingPacking & moving supplies+ Professionalism+ Value
Cheryl8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Employees were on time, very professional and mindful to not bump walls/corners. Will use them again when I move from storage to my new home.

Local movingMoving-related storage+ Responsiveness+ Punctuality+ Quality
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was my first time using this company at the recommendation of a friend, and I couldn’t be happier with the services I received! They were reasonably priced, and very efficient. I would absolutely recommend them, and wouldn’t hesitate to call on them again in the future.

Local moving+ Responsiveness+ Punctuality+ Professionalism
Juan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, Miguel and his team were very professional and did a wonderful job moving all of our items safely with no damage. He communicated clearly and updated us on the potential changes to the estimate for additional time beforehand, I highly recommend.

Local moving+ Punctuality+ Quality+ Professionalism
CW2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

I definitely would give the crew of 1st Class Movers 4.8! The crew was prompt, respectful and hard working. No items were damaged in our move and the crew delivered and set up in our new home with the same professionalism as when the packed up our old home. Moving your home is certainly a stressful time but 1st…

Local moving+ Punctuality+ Quality+ Professionalism
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The movers were courteous, and did a great job, and packed fragile items well.

Local movingInterstate movingMoving-related packing+ Responsiveness+ Punctuality+ Quality
ShaylaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Lorenzo and his team were great! This is my second time using this company to move and I am so glad I did. From the booking process to actual move day, they were top notch! Moving day went off without a hitch. They were efficient, professional and personable and they even finished 30 minute ahead of schedule! I will…

Furniture assemblyLocal movingOversized-item moving+ Punctuality+ Professionalism
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Paid $800–1,000Great priceLocal moving

Show more local moving reviews (8 more) →

Price

$1.1k+14% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 51%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving48$585–$1.5k
In-state moving31$811–$2.2k
Furniture assembly21$295–$1.0k
Interstate moving18$1.6k–$4.9k
Oversized-item moving15$228–$677
Furniture disassembly14$566–$1.3k
Senior moving14$529–$1.6k
Moving-related storage11$285–$958

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