Experts Reviews · Company report
1st Class Moving and Storage logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%58+14.1Value 14%100+14.1Replies to reviews 7%81+5.7Craft & service penalty83−1.7Momentum penalty87−1.3Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

1st Class Moving and Storage

Baltimore, MD · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #335Position by Experts Score among all companies we track in this category. of 357 movers · 4.8★ from 523 Google reviews

Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.1st Class Moving and Storage is better than 76% of movers.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.1st Class Moving and Storage is better than 58% of movers.C
58
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.1st Class Moving and Storage is better than 83% of movers.A
83
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.1st Class Moving and Storage is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.1st Class Moving and Storage is better than 87% of movers.A
87
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.1st Class Moving and Storage is better than 81% of movers.A
81

Reviews for your job

Customers hired 1st Class Moving and Storage for 8 kinds of job.

1st Class Moving and Storage for senior moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$529–$1.6k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Senior moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#165 / 171
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Senior moving”

Anthony2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

My mother-in-law had a great experience with this moving company from start to finish! They made the entire process of moving into her new apartment incredibly smooth. Everything was handled professionally and with great care. She really liked how they communicated throughout the whole process. Shout out to Calvin…

Paid $500–1,000Reasonable priceSenior movingMoving-related storageFurniture storage
PaulaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Could not have been more professional. Our items were treated with care and the cost was as quoted. Would highly recommend!

Paid $1,000–1,500Reasonable priceSenior moving
RobinLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We used 1st Class moving and storage for our big move to Delaware. They are very organized, reasonably priced, and prompt. I would definitely use them again. Also no job is is too big or too small. Great people!

Paid $1,000–1,200Reasonable priceSenior moving
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The staff were so helpful, the quote was exactly what we were asked to pay. The moving guys were very careful and fun to work with. I highly recommend!!

Paid $2,000+Great priceSenior moving
julie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My recent move with 1st Class Moving and Storage was the most atisfying moving experience l've had to date. From the very first interaction, David was polite, patient, and professional, making the planning process smooth and stress-free. On moving day, even though it was only mid-April, the weather felt more like…

Paid $600–800Great priceSenior moving
ChrylLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Excellent service

Paid $1,400–1,600Reasonable priceSenior moving
Rosina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Best movers ever. Quick. Considerate and just plain nice takes care of your belongings

Paid $400–600Reasonable priceSenior moving
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Helped us move a small amount of furniture and items at a reasonable cost. Staff was professional and worked with us when we had to change the date multiple times. The movers were fast and efficient.

Paid $200–400Reasonable priceSenior moving
Holley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

They men that did the move were efficient, polite and professional.

Paid $800–1,000Reasonable priceSenior moving
onesolar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★

Be very careful the driver says the salesperson in accurately gave us the quote they didn't take almost 12 things because according to the driver that was too much footage

Paid $2,000+Senior moving
Joe9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The moving team went out of their way to load and unload our furniture with great care.

Paid $400–600Great priceSenior moving
Chuck8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very detail oriented and careful

Paid $800–1,000Reasonable priceSenior moving
FrederickLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The office personnel were tops and good at communication. Their cost estimate was accurate to twenty dollars. The moving crew was friendly, accommodating, and organized. Best ever at logistics and maneuvering through tricky openings doorways with odd angles. I have recommended 1st class movers to friends and family.…

In-state movingLocal movingSenior moving+ Responsiveness+ Punctuality+ Quality
MelanieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $400–600Reasonable priceSenior moving

Price

$1.1k+14% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 43%Reasonable 51%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving48$585–$1.5k
In-state moving31$811–$2.2k
Furniture assembly21$295–$1.0k
Interstate moving18$1.6k–$4.9k
Oversized-item moving15$228–$677
Furniture disassembly14$566–$1.3k
Senior moving14$529–$1.6k
Moving-related storage11$285–$958

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