Is 1st Priority Roofing any good?
Our verdict: mixed — #57 of 70 roofing contractors, better than 19%. Customers single out its craft & service and track record; accountability is where it trails.
Craft & service — better than 99% of peers
Track record — better than 81% of peers
Momentum — 9th percentile
Satisfaction — 5th percentile
Accountability — 4th percentile
Price $$$$: 48% above typical
1st Priority Roofing for gutter installation
Clear ✕75 customers reviewed a gutter installation job here and rated it 4.96★. Most paid $20,000+ (category typical: $638–$4.1k). For this job it ranks #10 of 48 roofing contractors we track.
All 75 Google reviews tagged “Gutter installation”
I had such a great experience working with Bryan, Alan, and the entire crew. I had some much needed work done on the exterior of my very old home, and the team did an excellent job. After completing an estimate, we were able to get on the books almost immediately. Everything came out beautiful, and they did a…
Vadym was professional and patient and worked diligently with our insurance company to get us compensation for the storm damage to enable full roof replacement and house repaint. His team noticed two other structures on the property and helped us with those as well.
Vadym and his team did a great job on our roof! Working with 1st priority was easy and everyone we spoke with was very friendly and helpful. Call 1st Priority for your next roof replacement!
Vadym was very helpful and informative. Mapped out the whole process from start to finish. Excellent work!
I have lived in the Colorado Springs area for over 30 years & during that time have had to have 3 new roofs installed . My experience with 1st Priority has definitely been a refreshing experience. I called 1st Priority because of a leak I had after a hard rain . They sent Vadym Shvets, who inspected my roof &…
During a time when it seemed every roof in the state was being replaced, we are so pleased we chose 1st Priority. Responsive and first rate communication puts them way above the the competition. Sure - with huge demands a hiccup or two may have happened, but never did I see such admirable teamwork to jump in and…
Our employment of 1st Priority came about as a result of a referral from a neighbor. There was tremendous hail damage to our property in May 2023. I was given the telephone number of their field representative, Vadym. My first was that he not only had a great rapport with people but he wanted to provide great…
We worked with Vadym at 1st Priority after a summer hail storm. He gave us some great discounts for being a return customer and worked with us to upgrade our gutter system. Because of his knowledge, we were also able to prove paint damage and other issues caused by the hail storm. Because of that, insurance…
Vadym was amazing to work with! He was attentive, professional, made sure to explain paperwork thoroughly and always on time. I highly recommend working with him and 1st Priority Roofing!
1st Priority is an amazing company to work with. From day one they explained the process step by step and followed up through each segment. Vadym, my contact person, is very knowledgeable, professional, and friendly. He not only will walk you through the roofing process but also Can handle many of your insurance…
Excellent service
Wonderful experience with 1st Priority. Vadym explained everything thoroughly and they had the job completed within a week. I would definitely use them again!
The sales staff was very good
Vadym and his crew were great to work with. They got the job done well ahead of the scheduled time frame. I would recommend 1st Priority Roofing to anyone looking to get work done on their roofs.
1st Priority has proved to be a great company. We really enjoyed working with Vadym. He went the extra mile to make sure we were getting reimbursed from the insurance co for all the storm damage on our property. He was prompt, communicated clearly, helped us understand any questions we had, made sure the work was…
Mr Vadym was very professional..... He made sure I knew exactly what was going on and when. If more business had a Mr. Vadym, they would be more successful. Thank you for the very professional job you preformed and keeping me on budget.
OMG! I don't even know where to begin. I am so impressed with this company they are amazing! Vandym Is someone that you can trust. He held my hand through the whole process was always there for me, and always able to answer all of my questions. because this is a big investment in my home. A lot of decision making…
Did great job,would recommend to my friends.
I called 1st Priority due to what our neighbor said about his experience with them. In our initial meeting, I got the feeling that my neighbor was right. This was a very professional organization. Their representative was AMAZING , Vadym sold me immediately . He acted as an advocate with our insurance company (that…
1st Priority Roofing went above and beyond than just replacing our roof and gutters. They took care of everything including working with our Solar company, working with my insurance company, giving us discounts and giving us additional gutters that made the front of the house look way better than other houses in the…
Vadym and the 1st Priority team have been wonderful to work with throughout the project. We're thrilled with the roof, gutter, and down spout replacement that they've provided (as well as the solar panel uninstall and reinstall that they coordinated), and all of the tradespeople involved in the project have been…
In our initial meeting, I got the feeling that this was a very professional organization and I was right. Their representative was AMAZING , Vadym sold me immediately . He acted as an advocate with the insurance company and was available for any questions or concerns. Everyone who worked on my home also fit this…
We got hit by a heavy hailstorm back in July and after what seemed like never-ending visits from roofing contractors wanting to look at our roof we called 1st Priority Roofing as we knew one of the owners, Billy, and knew we could get an unbiased inspection and honest appraisal. We got that and more, pictures of the…
Three roof replacements due to hail. Awesome roof crew and customer care from the company every time. Also expert gutter crew and top tier exterior paint was well done. A great company, but the main reason we stay with 1st Priority is our sales expert, Vadym. Make sure you ask for him. 1st Priority, make sure Vadym…
1st Priority did an excellent job from start to finish. Vadym was extremely friendly and helpful walking us through the insurance claim process. We never felt pressured, and all our questions were quickly and clearly answered. The installation crew worked hard and completed the work in a single day. Highly recommend 1st Priority.
1st Priority Roofing and especially Vadym were by far most professional and dedicated team that I have worked with. From the start to finish, Vadym and his team ensured the project went smoothly and worked to make the insurance company honest in the inspection. Vadym was responsive to questions and concerns about…
Incredibly professional and responsive team that replaced roof, added gutters and gutter guards
I am very impressed with 1st Priority Roofing! My Project Consultant (Chad) came out to inspect my roof/property following last year’s severe hail storm. He took photos and documented all of the hail damage to all of the structures on my property. He helped me file a claim with my insurance company, met the…
awesome good job ..........
I am very pleased with 1st Priority. They came out and inspected my roof for wind damage and then took over all of the work that needed to be done to replace it. They were prompt and professional. They kept me informed about the work being done every step of the way. Very impressed!
These guys are amazing! Seemless process, with excellent communication and superb work! 10/10 would recommend!!
I can't say enough good things about the the folks at 1st Priority Roofing. In March of last year I discovered a leak in my roof and had 3 roofing contractors come in to give me an estimate. Chad from 1st Priority stood out above the rest. He completed a thorough inspection using high-tech drones to capture images…
I've used 1st Priority for roof and gutter replacement on two separate properties (2016 and 2022). In both cases, they were responsive, helpful, and professional. They also communicated effectively with me, my tenants, and my insurance company. On the 2022 project, they recommended a public adjuster when the…
Chad and his roofing / painting / gutter team were amazing to work with. Our home sustained substantial hail damage, requiring a new roof, gutters, and painting on our home. We upgraded to a high impact roof. Chad made this process significantly easier, from meeting with the insurance claims adjuster, explaining all…
We needed a new roof and gutters after a bad hail storm this summer. Also we decided to have the exterior of our home painted. We chose first priority roofing to do the work and had tremendous result. Henry was our initial contact person. He was low pressure, friendly and very helpful in thoroughly examining our…
1st priority was a joy to work with. They were prompt, kept me informed of anything changed and handled everything with my insurance company. The work they did looks great and with their warranties I know I will be taken care of for years to come. Highly recommend!
1st Priority was fantastic. They coordinated everything with my insurance company, and were very responsive to my questions. They kept me in the loop as to the timeframes, and what I should expect and when. Highly recommend.
We were working with Vadym from 1st priority and that was the best company decision we went with... Vadym answered ALL of our questions any time we had any, the work was done in a timely manner and it was done in great quality, we were blessed to have worked with 1st priority and would definitely recommend Vadym…
I highly recommend 1st Priority roofing and project consultant Philip Vrana. Philip is very professional, understanding and considerate. He made sure I understood what needed to be done and personally inspected every detail of the installation of my roof. A young man with excellent manners, polite and caring. I am happy to have chosen 1st Priority Roofing!
After a storm damaged our existing roof beyond repair, I contacted several roofing companies to see what services they could offer. I ultimately selected 1st Priority roofing because of their long track record, excellent customer and BBB reviews, and just the good gut feeling I got working with their…
1st Priority has been great to work with! They are professional, local, and had the repair done in a timely manner. I had updates with pictures from every trade doing the work multiple times a day while they were working. I have had a great experience with 1st Priority and I highly recommend them for the job!! Do…
Working with 1st Priority was easy. I was impressed with the level of communication and they handled a lot of the insurance needs. It was time for a new roof and gutters, along with a couple of fascia boards. They also removed an out of service swamp cooler and patched the roof. I' couldn't be more pleased with the…
When Taylor knocked on our door, I was very skeptical. However, he won me over with his no-pressure approach, and he was willing to get on the roof with me to inspect for wind and hail damage. Taylor was a great communicator and gave me time to do my own research. He was patient with all of my questions and very…
Amazing flexibility of scheduling, speed of work, and working with insurance. And of course quality of work.
We had a major problem managing the overflow of water running off our roof during heavy rains. Specifically, this water would fall onto our deck and then run down the inside wall of our foundation and into our basement. Vadym and his team designed a plan to first do a thorough cleaning of our gutters, then install…
Great job on our roof and gutters! I’d highly recommend! Vadym worked hard to get us a great price too.
1st priority did a really great job and within the scheduled timeframe. Vadym was my first point of contact. He has been really helpful, easy to get hold of, and very much punctual throughout the process. He went above and beyond and made sure that I was satisfied with the job that was done. One of the reasons I…
They are fantastic! I highly recommend.
1st Priority Roofing has been great to work with, especially Vadym, he accommodated a last minute change in my schedule to meet and go over the process, he explained everything very thoroughly. Their communication with scheduling has been the best I have ever encountered in any company. I highly recommend them for all your roofing needs.
I did a lot of research before selecting a roofing company to replace my shingles and install gutter guards, and I eventually found 1st Priority. I was highly satisfied from cradle to grave with the process: price, responsiveness, professionalism, follow-up, quality, etc. They didn't try to sell me anything…
As a realtor, it is very important that I have a strong and reliable team around me. 1st Priority Roofing has treated my clients with great respect and friendliness. They are super efficient, detailed, patient, and are very reasonably priced. Vadym is my contact person, and it has always been an absolute pleasure…
Great company to work with and very kind people! I would not hesitate to use them again
Every level of communication was handled very professionally and promptly. I had no problem contacting the necessary associate when I had questions. The installation crew was very detailed minded in performing their job. I appreciate the entire process starting with Jacob Villarnyi, to Chad, and Sylvia Sweeney. I…
February 02, 2021 Very Satisfied - Recently, our office building suffered damage from one of many hailstorms we have here in Colorado. We requested bids from several roofers and are very pleased we picked 1st Priority roofing company Denver Colorado to re-roof our 10,000 sqft office building. Throughout the…
1st priority is the best company i have ever worked with
1st priority Roofing finished another job for me I have had them through three roofs. another company had botched up badly first came in and made sure everything was right they are courteous kind of work with Vadtvym and getting everything done he explained everything to me and like I said this is a third roof…
Very professional and friendly. I had a great experience with all of the people who assisted me through the process of getting my roof replaced after a hailstorm and my house looks great!
We were very happy with the services provided by 1st Priority Roofing. They had great communication and we were especially grateful to Vadym for his knowledge and help early on in the process.
We experienced a bad storm and needed our entire Roof, Gutters replaced along with our entire house painted. We chose to have work done by 1st Priority. First of all, the Project Consultant, Jacob walked us through every step of the way, from our initial Inspection and identifying major damage to roof, gutters, and…
One of the best professionals we have ever worked with! every thing on time. Gregg is extremely friendly, understands what is needed and has very useful recommendations. and other thing chad is also friendly and updated me in every single day what they will gonna do thanks for every thing guys
High quality work, they really live up to their name, i felt valued and taken care of.
Wow! What a great company! I'm glad we chose to work with Ist Priority for our roofing needs! Gregg Barbour was fantastic with explaining every detail of the process and being available for all of our questions. Sylvia Sweeney was on point with communication throughout our entire roofing experience! I highly recommend 1st Priority for your roofing needs!
1st Priority Roofing provided professional and timely service from start to finish in replacing the roof and gutters on my father-in law’s home. Vadym made the entire process simple and easy to understand. Vadym and Mike communicated with us and my father-in law well and responded quickly to any questions we had.…
we chose, 1st Priority for roof replacement due to hail damage,It is really transparent entire project managed by one contact person (Gregg Barbour). Very high quality work, Very responsive and they are very determined to make sure that you are 100% satisfied. They are also very knowledgeable and honest crew, I would highly recommend this company..
I would highly recommend! They accommodated our time line and went above and beyond and they stayed in constant communication with updates on what to expect next. Our roof and gutters look amazing!
1st Priority helped to take a great deal of stress out of a stressful experience! Starting with our project consultant, Vadym, he was very detailed in the process, diligent in his follow up, receptive with our concerns and transparent with information. He also helped when we had trouble with our insurance company…
We had a very good experience with 1st Priority Roofing. They painted the exterior of our house, installed a new roof and new gutters. They explained everything in detail and they were very responsive. They also helped us work with our insurance company to make sure everything went through smoothly.
What a pleasure it was working with 1st Priority to expediently replace my roof, gutters and downspouts. Sales Representative Gregg worked well with my insurance rep, Mike the Project Manager kept me informed throughout the project, the roofing crew worked diligently on a very hot August day while also providing a…
Excellent roofing job, including impeccable clean-up! I was very satisfied with the whole process and appreciated the above-and-beyond efforts of the 1st Priority team assigned to my project -- Vadym, Chad and Rich.
We needed to get our roof repaired after hail damage last summer. We found this company 1st Priority and they were very helpful, communicative, and affordable. We would very much like to thank Billy, and everyone involved working with this company for their quality work and professionalism :D
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about 1st Priority Roofing
Is 1st Priority Roofing good?
Yes by most measures: 4.9★ from 436 Google reviews and an Experts Score of 36/100 (grade D), #57 of 70 roofing contractors we track. 3.5% of reviews in the last two years were 1–2★ (category average 1.5%).
How much does 1st Priority Roofing charge?
Customers reported a typical bill of $15k (middle half $1.1k–$25k), 48% above the roofing contractors median of $10k.
What do customers hire 1st Priority Roofing for?
Mostly roof installation (138), roof inspection (77), gutter installation (75), roof repair for storm & wind damage (73).
Does the owner respond to complaints?
The owner replied to 29% of 1–3★ reviews (category: 75%).
