Analyzing 7,273,9057.3M ReviewsFor 20,60220.6K Experts

Experts Reviews · Company report
2 Plumbs Up Plumbing & Remodeling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%62+15Value 14%95+13.4Replies to reviews 7%55+3.9Craft & service penalty89−1.1Momentum penalty14−8.6Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE

2 Plumbs Up Plumbing & Remodeling

Rancho Cordova, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 46 gas contractors · 4.9★ from 177 Google reviews

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Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.2 Plumbs Up Plumbing & Remodeling is better than 85% of gas contractors.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.2 Plumbs Up Plumbing & Remodeling is better than 62% of gas contractors.B
62
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.2 Plumbs Up Plumbing & Remodeling is better than 89% of gas contractors.A
89
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.2 Plumbs Up Plumbing & Remodeling is better than 95% of gas contractors.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.2 Plumbs Up Plumbing & Remodeling is better than 14% of gas contractors.F
14
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.2 Plumbs Up Plumbing & Remodeling is better than 55% of gas contractors.C
55

Reviews for your job

Customers hired 2 Plumbs Up Plumbing & Remodeling for 8 kinds of job.

2 Plumbs Up Plumbing & Remodeling for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$261–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 53/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 24

All 7 Google reviews tagged “Faucet installation”

Jen9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Igor was polite, professional and thorough. We had a difficult access area to our project and some parts issues, but he kept his sense of humor and got the job done! I can’t wait to take a long, hot bath! Thank you.

Faucet installation+ Responsiveness+ Punctuality+ Professionalism
Raenette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Igor was informative, friendly and professional. He was able to dismantle an old faucet that had corroded and install a beautiful replacement. I’m very pleased.

Faucet installation+ Responsiveness+ Punctuality+ Quality
Gerald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, excellent work, helpful and friendly.

Faucet installation+ Responsiveness+ Punctuality+ Quality
Theodore1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Multiple plumbing issues in my old house. Jason came in time, courteous and professional, addressed them all at a reasonable price. Highly recommend to others.

Faucet installationToilet installationToilet repair+ Responsiveness+ Quality+ Professionalism
Big3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Gave honest advice about hardware price. I was able to save money by buying part myself and having tech install it.

Faucet installationSewer cleaning+ Responsiveness+ Punctuality+ Professionalism
Hey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

He did an awesome job and was really quick!!!

Faucet installationShower repairService not listed
Debra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Your sales rep. said "we do it right the first time so we don't have to go back." Not true! We had 2 full bathroom remodels done in Late Nov. & early Dec. One is still incomplete, we're still waiting for the corner shelf that goes in the shower. Also in both bathroom showers, water gets under the bottom track and is…

Faucet installationShower installationToilet installation− Responsiveness

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 50%Overpriced 50%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning10$57–$393
Toilet repair10$124–$554
Water heater installation8$1.2k–$2.5k
Plumbing pipe repair8$251–$1.4k
Faucet installation7$261–$680
Plumbing leak detection7$57–$506
Faucet repair6$216–$655
Shower installation5—

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