Analyzing 8,531,7588.5M ReviewsFor 24,22124.2K Experts

Experts Reviews · Company report
2020 Auto Service Corp logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%88+12.4Replies to reviews 7%8+0.6Momentum penalty78−2.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

2020 Auto Service Corp

New York, NY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #516Position by Experts Score among all companies we track in this category. of 588 auto repair shops · 4.8★ from 484 Google reviews

📞 Call (212) 368-2000Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.2020 Auto Service Corp is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.2020 Auto Service Corp is better than 69% of auto repair shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.2020 Auto Service Corp is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.2020 Auto Service Corp is better than 88% of auto repair shops.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.2020 Auto Service Corp is better than 78% of auto repair shops.B
78
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.2020 Auto Service Corp is better than 8% of auto repair shops.F
8

Reviews for your job

Customers hired 2020 Auto Service Corp for 8 kinds of job.

2020 Auto Service Corp for auto brake repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto brake repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 154
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Auto brake repair”

AmandaLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 hours ago★★★★★

Wonderful service & close by. Easy to get to.

Auto brake repairVehicle Inspection
Miles1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service, friendly.

Reasonable priceAuto brake repairSide view mirror repairBrakes
Max8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great local spot. Super fast, reasonable prices and friendly. Highly recommend.

TiresAuto engine diagnosticAuto brake repair
G.Baz'1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great Service Performed for Diagnostic and repairs in a timely manner. Great location in Upper Manhattan. Work performed on European vehicles.

Air & cabin filter replacementAuto engine diagnosticAuto brake repair
Robin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I have increased my service with them on doing other things outside of my yearly inspection or a basic oil change services. They have been providing excellent service and prices are extremely reasonable. The young lady there is truly professional with her clients.

Great priceAuto brake repairAuto brake replacementService not listed
BerneyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

They treat me with respect & Compassion. They're the greatest.

Reasonable priceAir & cabin filter replacementAuto brake repairVehicle Inspection
Darrell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Friendly service, decent rates for NYC! Use this place often.

Reasonable priceAir & cabin filter replacementTiresAuto brake repair
KD14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Fast, efficient and fair. Highly recommend

Reasonable priceAuto windshield repairAuto engine diagnosticAuto brake repair
Kevin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Llevé mi coche a este taller y quedé muy satisfecho con el servicio. recomendaría a cualquiera que necesite un servicio confiable y honesto.

Great priceAuto brake repairBrakes
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very happy with the service. It was timely and the people were nice. Price was as expected. It's great to have a convenient quality auto service in Manhattan. I highly recommend.

Reasonable priceAuto battery replacementAuto brake repairVehicle Inspection

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 60%Overpriced 5%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Vehicle Inspection20—
Oil change18—
Vehicle safety inspection11—
Brakes11—
Tires11—
Auto brake repair10—
Auto engine diagnostic10—
Steering & suspension repair8—

Compare with

Adam Mobile Mechanic logoAdam Mobile MechanicExperts Score 90New York · 4.91★Moe’s Auto Center logoMoe’s Auto CenterExperts Score 89New York · 4.95★L & B Auto Repair logoL & B Auto RepairExperts Score 84New York · 4.88★