Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
Google reviewers rate the shop 4.8 out of 5 based on 484 reviews, frequently citing fast service, reasonable pricing, and professional staff for repairs like inspections and starter replacements. While many customers praise the clean facility and quick turnaround, lower-rated feedback highlights concerns regarding overcharging, incorrect diagnoses, and incomplete work on larger jobs. Some negative reviews also mention poor customer service experiences, though the owner has not replied to any reviews.
Data from Google, last updated November 5, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
484 Google reviews we collected
Phrases our text analysis found in 432 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 432 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great Service Performed for Diagnostic and repairs in a timely manner.”
“The woman who works at the desk is professional and nice.”
“) customer service was incredibly rude and not helpful.”
“Excellent service, it’s always a great experience to inspect and service my vehicles here.”
“Terrible service, mechanic didn’t even test drive the car after replacing parts and refuses to fix mistakes without charging extra for his original te…”
“…f my windshield wipers--and their pricing seemed very reasonable and honest compared to another mechanic I had taken my car to for a quote.…”
“They try to scam you for every cent and this shop is one of them.”
“Came here to get my starter replaced, and was charged a reasonable price.”
“They also give wrong diagnosis to customers and over charge for parts and labor.”
“Got my car back within 2 days and would recommend to anyone in the area.”
“After my experience with these people, I will not return.”
“Fernando and his team took the time to explain the entire process to me.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired 2020 Auto Service Corp for 8 kinds of job. Pick one to see what they paid and said.
Came here to get my starter replaced, and was charged a reasonable price. Got my car back within 2 days and would recommend to anyone in the area.
Excellent service, it’s always a great experience to inspect and service my vehicles here.
They have been my mechanics for a few years now. Even did a little body work too. Today was a quick NYS inspection. Fast & easy. Was prepared to leave it, they said ‘we can do it right away’.
This company does quick work. However, for larger jobs we have had to return for fixes/incomplete work(not replacing stripped screws, expensive powerstearing fluid repair where the leak returned within two weeks. But nice people!
Poor service! I brought my car for a check up and I was having power steering problems and I told them that changed the power steering pump and rack pinion and their told me that my car parts and labor it was going to cost me $2800 dollars more that my car is worth. I told to another place and it was only $150…
I had a very good experience at 2020 Auto. They replaced my rotors & break pads as well as a part of my windshield wipers--and their pricing seemed very reasonable and honest compared to another mechanic I had taken my car to for a quote. I am glad I found them and would definitely recommend them!
| Job | Reviews | Category typical |
|---|---|---|
| Vehicle Inspection | 20 | — |
| Oil change | 18 | — |
| Vehicle safety inspection | 11 | — |
| Brakes | 11 | — |
| Tires | 11 | — |
| Auto brake repair | 10 | — |
| Auto engine diagnostic | 10 | — |
| Steering & suspension repair | 8 | — |
4.8 ★★★★★ 484 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Wonderful service & close by. Easy to get to.
Amazing service
Came here to get my starter replaced, and was charged a reasonable price. Got my car back within 2 days and would recommend to anyone in the area.
Excellent service, it’s always a great experience to inspect and service my vehicles here.
They have been my mechanics for a few years now. Even did a little body work too. Today was a quick NYS inspection. Fast & easy. Was prepared to leave it, they said ‘we can do it right away’.
This company does quick work. However, for larger jobs we have had to return for fixes/incomplete work(not replacing stripped screws, expensive powerstearing fluid repair where the leak returned within two weeks. But nice people!
Fast, courteous, and professional! 2020 is my neighborhood mechanic!
Poor service! I brought my car for a check up and I was having power steering problems and I told them that changed the power steering pump and rack pinion and their told me that my car parts and labor it was going to cost me $2800 dollars more that my car is worth. I told to another place and it was only $150 dollars. That place it's just a money grab. Stay away
I had a very good experience at 2020 Auto. They replaced my rotors & break pads as well as a part of my windshield wipers--and their pricing seemed very reasonable and honest compared to another mechanic I had taken my car to for a quote. I am glad I found them and would definitely recommend them!
Great service and advice
Analyzing 8,495,3378.5M ReviewsFor 24,12024.1K Experts
