Auto repair shop · New York, NY · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%24+1.7Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#219 of 588 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 63%
5.0★★★★★721 Google reviews · 23 photos
98%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers for Moe’s Auto Center report a perfect 5.0 rating based on 721 reviews, with the owner responding to 96% of feedback. Positive comments frequently cite quick service, friendly staff, fair pricing, and successful repairs for issues like tires, oil changes, and body work. However, several low-star reviews allege overcharging, unnecessary repairs, poor communication, and unresolved mechanical problems, suggesting some customers experienced significant dissatisfaction despite the high overall score.
Google rating: 5.0 out of 5 from 721 reviews (98% five-star).
Reviews on this page: 721 Google reviews (623 with written comments, 75 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: November 4, 2026.
Service: Auto Repair Shop serving New York, New York.
Data from Google, last updated November 5, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Moe’s Auto CenterAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Moe’s Auto Center: 94/100 on this factor. Category median: 87.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Moe’s Auto Center: 92/100 on this factor. Category median: 85.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Moe’s Auto Center: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Moe’s Auto Center: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Moe’s Auto Center: 24/100 on this factor. Category median: 57.D
24
Bar = this company · dark tick = category median.
Star ratings
721 Google reviews we collected
5.0of 5
5 stars71098%
4 stars20%
3 stars10%
2 stars00%
1 star81%
Praise vs complaints
Phrases our text analysis found in 623 written reviews
99%praise
Praise1,28999%
Complaints151%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price16179%
Reasonable3919%
Overpriced21%
Not sure21%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude26320%
Speed & response22817%
Quality & results20316%
Would recommend19615%
Price & value18214%
Honesty & trust17013%
Communication625%
What customers talk about
We read 623 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I always come here for my inspections, rotate tires, tire patches and oil changes and they are always friendly and never nickel and dime me.”
“Very fast friendly and know what they are doing recommend for luxury cars and lemon services friends”
“Great experience with Moe's as I've having an issue with my tires.”
“I own a 2022 lexus nx 350 and originally i came in for an accident with the front bumper, sensor and grill damaged.”
“If you need auto body repairs, I highly recommend Moe’s Auto Center.”
“I would not recommend this shop if you value honesty and transparency.”
“Great work, great value, and a very happy customer!”
“If you compare their rates with other shops, you'll find they overcharge by about 40%.”
“I really appreciate an honest local business that takes care of its customers and doesn’t try to sell you something you don’t need.”
“Alert⚠️⚠️⚠️The people running this shop are major scammers.”
“The staff was incredibly friendly, took the time to explain everything clearly, and made me feel like a valued customer, not just another number.”
People customers mention
Hamza28 reviews
Moes14 reviews
Island9 reviews
Shop9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Moe’s Auto Center for 8 kinds of job. Pick one to see what they paid and said.
KKeeneLocal Guide · 24 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I always come here for my inspections, rotate tires, tire patches and oil changes and they are always friendly and never nickel and dime me. Recently I thought I had a nail on my tire and brought my car and they didn’t find anything so they didn’t charge me even though it took about 30 mins of their time. Great customer service.
JJoe6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great experience with Moe's as I've having an issue with my tires. They diagnosed the problem perfectly and provided immediate solutions to remedy. Would 100% recommend.
EEmad1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Very fast friendly and know what they are doing recommend for luxury cars and lemon services friends
RRam2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great service friendly mechanics even small things they fixed properly every thing see sensitively ..refer u all guys to experience like me welcome
CCasey1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Guy came over a coupe blocks to fill our truck tire up, so we could get it to a shop for fixing. Just did it for free, nice thing for us, helped us out!
NNoelLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Just stopped in at Moe’s Auto Center because one of our tires had been running low and we wanted to have it checked after inflating it. We were in and out quickly and treated professionally from start to finish. The guys took a look, confirmed there was no puncture and that we were good to go.
When we asked how…
I always come here for my inspections, rotate tires, tire patches and oil changes and they are always friendly and never nickel and dime me. Recently I thought I had a nail on my tire and brought my car and they didn’t find anything so they didn’t charge me even though it took about 30 mins of their time. Great customer service.
R
R Studio2 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Great experience with Moe's as I've having an issue with my tires. They diagnosed the problem perfectly and provided immediate solutions to remedy. Would 100% recommend.
E
Emad Kharita1 reviewiTotal number of Google reviews Emad has written across all businesses on Google Maps, not just this one.
Guy came over a coupe blocks to fill our truck tire up, so we could get it to a shop for fixing. Just did it for free, nice thing for us, helped us out!
N
Noel TarantinoLocal Guide · 13 reviewsiTotal number of Google reviews Noel has written across all businesses on Google Maps, not just this one.
Just stopped in at Moe’s Auto Center because one of our tires had been running low and we wanted to have it checked after inflating it. We were in and out quickly and treated professionally from start to finish. The guys took a look, confirmed there was no puncture and that we were good to go.
When we asked how much we owed for the tire check, they told us it was on the house. I really appreciate an honest local business that takes care of its customers and doesn’t try to sell you something you don’t need. We’ll definitely be coming back the next time we need anything!
