Experts Reviews · Company report
21 St Auto Body Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%32+2.3Craft & service penalty99−0.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

21 St Auto Body Inc

New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.9★ from 103 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.21 St Auto Body Inc is better than 93% of auto body shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.21 St Auto Body Inc is better than 88% of auto body shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.21 St Auto Body Inc is better than 99% of auto body shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.21 St Auto Body Inc is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.21 St Auto Body Inc is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.21 St Auto Body Inc is better than 32% of auto body shops.D
32

Reviews for your job

Customers hired 21 St Auto Body Inc for 2 kinds of job.

21 St Auto Body Inc for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 75
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 27 Google reviews tagged “Body & Trim” · showing 20

BethLocal Guide · 171 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Don't go anywhere else for auto body repair! Great work, fantastic owners and totally reasonable pricing!!

Reasonable priceBody & Trim
ALocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommended! My rear bumper was slightly damaged and dented from a minor accident and I was referred to this place by another auto shop. Mike and his Team did such a great job (and for a reasonable price) fixing the bumper and other minor things I never asked for that it looks close to brand new now. Thank you!

Reasonable pricePaintingBody & Trim
Boris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had some scratches and stains on the car, took it to this shop, they buffed everything out really nicely and charged a very reasonable price. Quick turn-around, good service and good prices, can't go wrong!

Great priceBody & Trim
Wing13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike and Hassan are the best .big or small issues they will take care of it like new . I recommend them to anyone .

Reasonable pricePaintingBody & TrimService not listed
Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Took my 2013 Acadia Denali to have some dents, rear bumper scratches as well as some other dings & nicks. Hassan and his crew did an amazing job. My truck looks like it just came out of the Showroom. Hassan said the car would be ready in about 7-10 days, and true to his word, it was read in 8 days. If you’re looking…

Reasonable pricePaintingBody & Trim
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We recently took our Volvo S60 to 21 St Auto Body after a rear-end collision and they did an amazing job with the repair. The car looks perfect and the guys at the shop are extremely professional and accommodating. We found their pricing to be competitive and fair, and they did the job way faster than we were quoted…

Great priceBody & Trim
Shemar5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

These guys do a great job every time.

Reasonable priceBody & Trim
Dan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

We have taken 3 of our cars here over the years and they do an amazing job. It’s like picking up a brand new car. They work magic. Can’t recommend them enough. Really honest and genuine people also. Rare these days.

Great priceBody & Trim
SabrinaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have attached before and after pictures of damaged driver side mirror, dent, and scratches on car. Now my car looks brand new. Definitely recommend for car painting and repairs. Great customer service provided.

Customer photo from Sabrina's reviewCustomer photo from Sabrina's review
Great pricePaintingBody & Trim
Mariam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

21st Auto Body did an amazing job on my car. Mohamed was super honest, and professional throughout the whole process. He kept me updated and made everything easy from start to finish. The work came out amazing and my car looks like new again. Definitely recommend them for quality work and great customer service.

PaintingBody & Trim
Austin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

21st Autobody was amazing. They did excellent work, got me back in my car in about a week, and managed the whole insurance process for me. First time having body work done in the city, I’ll be coming back here for anything I need in the future!

Reasonable pricePaintingBody & Trim
Vonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Finding myself in need of work on my 4Runner (front bumper) I was fortunate to find 21 Street Auto Body was still in business under the same ownership! Hassan has the same level of professionalism and work ethic as he did over 20 year ago. I also met his nephew Mohammad who has acquired the same expertise and work…

Great pricePaintingBody & Trim
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

High-quality work done quickly and for a great price! What more could you ask for? Nice, honest folks too.

Great pricePaintingBody & Trim
Jhonny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

If you live anywhere in the 5 boroughs specifically if you in Brooklyn and you need a Bodyshop these guys are the best, not only you gonna get an immaculate job and the price is reasonable. Trust me you’ll be very happy when you get your car back. 5 stars…..

Great pricePaintingBody & Trim
h9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Did a great job! And went above and beyond with their work. Highly recommended if you need autobody work!

Great priceBody & Trim
Youssef1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Incredible experience! My car was all but gone, but thanks to Mohamed, my vehicle is back to almost brand new. Great service and would highly recommend.

Great pricePaintingBody & Trim
Ziad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a great experience here from start to finish. The work was done professionally and with a lot of attention to detail, and everything was explained clearly so I knew exactly what to expect. The turnaround time was quick, pricing was fair, and the results honestly exceeded my expectations. You can tell they take…

Great priceBody & Trim
Shateya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Hassin and his team went above and beyond to restore my car like brand new after my accident. I would recommend their service for body repairs.

Great priceBody & Trim
f2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Amazing experience with this shop! Very honest and professional people! My car came out looking brand new definitely top notch work you won’t find anywhere else!

Customer photo from f's review
Reasonable pricePaintingBody & Trim
Ahmed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Had a great experience here. My car needed a lot of body work and I was honestly worried it wouldn’t look the same again. They finished the job fast and the quality is better than when the car was brand new. You can’t tell there was ever any damage. And the price was more than fair. Mike is a real professional and will take care of you, highly recommend.

Great pricePaintingBody & Trim

Show more body & trim reviews (7 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim27—
Painting21—

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