Experts Reviews · Company report
21 St Auto Body Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%32+2.3Craft & service penalty99−0.1Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

21 St Auto Body Inc

New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #54Position by Experts Score among all companies we track in this category. of 103 auto body shops · 4.9★ from 103 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.21 St Auto Body Inc is better than 93% of auto body shops.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.21 St Auto Body Inc is better than 88% of auto body shops.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.21 St Auto Body Inc is better than 99% of auto body shops.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.21 St Auto Body Inc is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.21 St Auto Body Inc is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.21 St Auto Body Inc is better than 32% of auto body shops.D
32

Reviews for your job

Customers hired 21 St Auto Body Inc for 2 kinds of job.

21 St Auto Body Inc for painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.21
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 71
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 21 Google reviews tagged “Painting” · showing 20

ALocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Highly recommended! My rear bumper was slightly damaged and dented from a minor accident and I was referred to this place by another auto shop. Mike and his Team did such a great job (and for a reasonable price) fixing the bumper and other minor things I never asked for that it looks close to brand new now. Thank you!

Reasonable pricePaintingBody & Trim
Ted5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They did outstanding work for a fair price in a fast timeframe I would recommend this shop to anyone. I had a very deep gouge and scrape to bare metal 6” long on the rear door panel of my Subaru Outback and the repair was absolutely flawless and matched the rest of the panels perfectly.

Great pricePainting
Wing13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mike and Hassan are the best .big or small issues they will take care of it like new . I recommend them to anyone .

Reasonable pricePaintingBody & TrimService not listed
Mike8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Took my 2013 Acadia Denali to have some dents, rear bumper scratches as well as some other dings & nicks. Hassan and his crew did an amazing job. My truck looks like it just came out of the Showroom. Hassan said the car would be ready in about 7-10 days, and true to his word, it was read in 8 days. If you’re looking…

Reasonable pricePaintingBody & Trim
SabrinaLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have attached before and after pictures of damaged driver side mirror, dent, and scratches on car. Now my car looks brand new. Definitely recommend for car painting and repairs. Great customer service provided.

Customer photo from Sabrina's reviewCustomer photo from Sabrina's review
Great pricePaintingBody & Trim
Mariam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

21st Auto Body did an amazing job on my car. Mohamed was super honest, and professional throughout the whole process. He kept me updated and made everything easy from start to finish. The work came out amazing and my car looks like new again. Definitely recommend them for quality work and great customer service.

PaintingBody & Trim
AfafLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Had an accident and didn’t want to go through my insurance, and they blessed me with honest pricing and A1 work! The job was done in 3 days ! Definitely worth the go to! And highly recommended. The hospitality while I waiting for the bumper to be installed was amazing! Thank you! I’m very happy. Check out the before and after photos !!!!

Customer photo from Afaf's review
Great pricePainting
Austin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

21st Autobody was amazing. They did excellent work, got me back in my car in about a week, and managed the whole insurance process for me. First time having body work done in the city, I’ll be coming back here for anything I need in the future!

Reasonable pricePaintingBody & Trim
Vonda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Finding myself in need of work on my 4Runner (front bumper) I was fortunate to find 21 Street Auto Body was still in business under the same ownership! Hassan has the same level of professionalism and work ethic as he did over 20 year ago. I also met his nephew Mohammad who has acquired the same expertise and work…

Great pricePaintingBody & Trim
Angel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I brought in my car Monday morning and they had it done within 2 days and the job was amazingly done I highly recommend!

Great pricePainting
Chris2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

High-quality work done quickly and for a great price! What more could you ask for? Nice, honest folks too.

Great pricePaintingBody & Trim
Jhonny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

If you live anywhere in the 5 boroughs specifically if you in Brooklyn and you need a Bodyshop these guys are the best, not only you gonna get an immaculate job and the price is reasonable. Trust me you’ll be very happy when you get your car back. 5 stars…..

Great pricePaintingBody & Trim
Youssef1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Incredible experience! My car was all but gone, but thanks to Mohamed, my vehicle is back to almost brand new. Great service and would highly recommend.

Great pricePaintingBody & Trim
f2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Amazing experience with this shop! Very honest and professional people! My car came out looking brand new definitely top notch work you won’t find anywhere else!

Customer photo from f's review
Reasonable pricePaintingBody & Trim
Ahmed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Had a great experience here. My car needed a lot of body work and I was honestly worried it wouldn’t look the same again. They finished the job fast and the quality is better than when the car was brand new. You can’t tell there was ever any damage. And the price was more than fair. Mike is a real professional and will take care of you, highly recommend.

Great pricePaintingBody & Trim
omar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Painted my lease return door and even repainted the rear bumper scratches they did a good job very nice

Painting
Ronna4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wonderful service from very kind people.

Great pricePaintingBody & Trim
Anthony5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I loved my experience with this shop. They were communicative, not pushy overselling, very fairly priced, and they did a superb job making my car look new. I would absolutely recommend this shop to anyone with auto body repair or painting needs.

Great pricePaintingBody & Trim
samer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

21st autobody inc , best work and higquality job and professional , and amazing job

Body & TrimPainting
Kelly8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The 21st Auto Body team is excellent—and trustworthy. Construction near my parked car led to a dent and scratched paint. The fantastic 2 Hour Auto Glass crew assured me I’d be in the best hands over at 21st Auto Body. While quality is obviously important to me, so is being treated fairly and honestly. As a woman,…

Body & TrimPainting+ Punctuality+ Quality+ Professionalism

Show more painting reviews (1 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 68%Reasonable 32%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim27—
Painting21—

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