Experts Reviews · Company report
24/7 Rooter Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

24/7 Rooter Service

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 56 gas contractors · 5.0★ from 172 Google reviews

Report card

Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.24/7 Rooter Service is better than 99% of gas contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.24/7 Rooter Service is better than 99% of gas contractors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.24/7 Rooter Service is better than 100% of gas contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.24/7 Rooter Service is better than 100% of gas contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.24/7 Rooter Service is better than 100% of gas contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.24/7 Rooter Service is better than —% of gas contractors.–
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Reviews for your job

Customers hired 24/7 Rooter Service for 8 kinds of job.

24/7 Rooter Service for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$429
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 43
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Drain cleaning”

OmarLocal Guide · 130 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Made a call to them late at night. We had our bathroom sink and bathtub clogged and they came within an hour and fixed the issue. Cleto and his assistant were great. Highly recommend them.

Paid $200–400Reasonable priceDrain cleaning
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cleto was fast, effective, and honest. Will be using them for any future work.

Paid $400–600Great priceDrain cleaningSewer cleaning
Isabel9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had an emergency plumbing issue at our home. We called Alex, found his company on Google, and they dispatched a plumbing team within an hour and a half. They immediately determined the issue and repaired it. Very professional, and clean work. His plumbers were friendly and left our house spotless. I would highly…

Reasonable priceDrain cleaningPlumbing pipe repair
Johnny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

After trying to get a plumber to come out from our apartment management between 8:48am-1:06pm and no one showed up. I decicded to contact these guys. They showed up in 20mins and professionally came in looked at the problem and fixed it. These guys don't play around, outstanding customer service, they know what they…

Customer photo from Johnny's reviewCustomer photo from Johnny's reviewCustomer photo from Johnny's reviewCustomer photo from Johnny's review
Paid $200–400Reasonable priceDrain cleaning
sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Clogged bathtub. Conover plumbing -Alex Batz was available right away by text & sent a plumber over immediately on a Sunday. The plumber was clean, professional, nice, competent & explained everything as he went & cleaned up afterwards. I would highly recommend them & would certainly use them again!

Paid $200–400Reasonable priceDrain cleaning
Roger2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Could not have been better servixe. Quick, expert, clean and very pleasant. Cleto was a good tech and real good guy.

Drain cleaning
Lois3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon with 24/7 Rooter Service was excellent! Quick and efficient service. Knowledgeable, friendly and professional. I highly recommend them and would definitely call again.

Drain cleaning
Alicia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very grateful they performed an urgent same-day request in a kind and professional manner.

Paid $200–300Drain cleaningGarbage disposal repair
Mina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

so quick to come and fix a clogged shower drain, even right after the holidays. Will definitely use them again if needed!

Paid $100–200Reasonable priceDrain cleaning
heather2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Needed an emergency rooter bc my toilet was backing up into my shower, Cleto came out within an hour and snaked/hydrojet my sewer line. Very fair price for all the work he had to do.

Drain cleaning
C1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had root intrusion in my mainline. Alex and his crew were able to diagnose and clear the issue in under an hour. They let me know what I could expect going forward and the best remedies for my plumbing’s issues. They were very professional and had all the latest gear. I highly recommend their services. Thank you again!

Drain cleaning
hmalamud1Local Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Alex was Incredible!!! He was able to come within 15 minutes of calling him and gave me a quote over the phone! Every other plumber I called refused to give me a quote of the phone and gave me a response time that varied between a few hours and or days! It was a relief to work with someone who answers their own…

Great priceToilet repairDrain cleaning
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

It was the middle of the night and I had just gotten back from vacation when a client called me and told me that the garage was flooding and it was my fault that my guys had clogged a key drain. I called every roto rooter on Google and everyone said they could come in the morning. But by then cars would have been…

Reasonable priceDrain cleaning
BenLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I reached out to Alex late on a Thursday evening, and true to their word, they had a team at my doorstep by 7:30 am the following morning. The team was efficient in clearing the blockage, and they had everything back together and tested in no time.

Drain cleaning
Ryan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alex and Erik came to my home. They arrived very promptly after requesting service, and on a weekend. They were extremely friendly, and knowledgeable. I had a mainline backup, and they were able to resolve the problem quickly, and took extra care is placing floor covering to keep my home clean. I will definitely use…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Adam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Just Exemplary work. I called these guys after another vendor had already left my property unserviceable and multiple calls to vendors with week long waits. Alex answered the phone. He’s not a reservation booker, he runs operations for his crew. They got to me in less than 2 hours and went beyond the call to insure…

Drain cleaningService not listed+ Responsiveness+ Punctuality+ Quality
lesley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Timely, professional and effectively completed the job

Plumbing pipe repairSewer repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
BrandonLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Paid $800–1,000Reasonable priceDrain cleaningPlumbing leak detection
Jael11 months ago★★★★★

Rating only, no written review.

Reasonable priceDrain cleaningPlumbing leak detectionPlumbing pipe repair

Price

$383+5% vs typical gas contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 62%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning19$57–$429
Plumbing pipe repair11$251–$1.4k
Sewer cleaning9$78–$755
Toilet repair9$135–$554
Plumbing leak repair7$251–$956
Plumbing leak detection5$57–$554
Sewer repair3$1.1k–$2.4k
Garbage disposal installation2$366–$793

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