LOCKSMITHS · SACRAMENTO, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%8+1.2Craft & service 20%44+8.8Value 10%38+3.8Momentum 8%83+6.6Track record 7%58+4.1Accountability 5%88+4.4Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.39SCORE
24hr River City Locksmith & Garage Doors Services
Better than 30% of locksmiths · #14 of 20
4.9★109 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
4.7%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
24hr River City Locksmith & Garage Doors Services for garage door consultation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Garage door consultation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1
All 4 Google reviews tagged “Garage door consultation”
Lori11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Eli was very professional and did a fantastic job changing my locks. He even helped me to get my garage door opener connected to my phone. The new keypad locks work fantastic! I highly recommend this business.
Garage door consultationElectronic lock installation
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
This is the 3rd time I’ve called on Eli for help over the past three years. I phoned him on a Sunday evening, and he was at my home Monday morning. Talk about a speedy response! He repaired a key component of my garage door very efficiently and tested everything several times to make sure everything was operating…
Security door locksGarage door consultationBuilding key copying+ Value
CLocal Guide · 126 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
I've used River City Locksmith for two homes so far. Eli shows up on time if not early, he's professional, and keeps his workspace clean and organized. On the first home, he installed 2 key pad entry locks and rekeyed 4 locks. He also installed a new garage motor that connects to my WiFi! Today, he rekeyed 6 locks…
Garage door consultationDoor lock & bolt hardware installationLock rekeying+ Punctuality+ Quality+ Professionalism
PeterLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Garage door consultationGeneral repairsInstallation+ Punctuality+ Quality+ Professionalism
vs category
Blue = 24hr, grey = locksmiths average
Rating over time
Price
Not enough reviews with a price yet.
Great price 33%Reasonable 67%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%8+1.2Craft & service 20%44+8.8Value 10%38+3.8Momentum 8%83+6.6Track record 7%58+4.1Accountability 5%88+4.4Experts Score= 39Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
8
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
44
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
38
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
83
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
58
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
88
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+10 / −0
Professionalism
+9 / −0
Responsiveness
+3 / −0
Punctuality
+10 / −0
Value
+11 / −0
