Analyzing 6,700,0396.7M ReviewsFor 18,78818.8K Experts
Customers frequently cite honest communication, fair pricing, and the ability to fix complex issues correctly on the first visit as key strengths. The shop is noted for handling various vehicles, with a specific focus on lifted trucks and Jeeps, while also accommodating last-minute inspections. A recurring criticism in low-star reviews involves unresolved mechanical problems after repair, such as persistent misfires or non-functional lights, and extended vehicle hold times.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Bar = this company · dark tick = category median.
59 Google reviews we collected
Phrases our text analysis found in 47 written reviews
How often each topic comes up in the written reviews
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Josh is the most trustworthy of people to do business with.”
“I can’t recommend enough, Josh is kind and honest, we are lucky to have a place like this in Rockland!”
“Very reasonably priced and a great knowledge of mechanic work.”
“Pat did a fantastic job welding up my oddball exhaust job.”
“owner went on about how he wanted to be my mechanic and how he use to work for Rockland dodge & how they did horrible work and customer service was bad.”
“Josh and his team at 260 Auto have earned my trust and respect over the past two years so I highly recommend this shop.”
“He quickly identified the actual part causing the issue—don’t ask me the name, I’m not a car girl!”
“He refused to install it and proceeded to explain why it’s bad for my Jeep.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired 260 AUTO REPAIR INC for 8 kinds of job. Pick one to see what they paid and said.
Our ONLY auto repair center for over 35yrs now. Josh is the most trustworthy of people to do business with. He is above and beyond qualified and ensures his staff is as well. 260 Auto IS the benchmark for auto repair in Rockland County.
My loyalty says it all. Josh has been my mechanic when he was an employee of the business he now owns. That's an awfully long time. I have the utmost trust in his decisions on repairs and never had a reason to doubt him. The vehicle gets fixed right the first time. A++++ customer experience
I can’t recommend enough, Josh is kind and honest, we are lucky to have a place like this in Rockland!
Josh the Owner of 260 Auto is Terrific. My Family and I have known him for Over a Decade. He's knowledgeable, Friendly, and is Always Willing to Give back to the People within the Community. At 260 They work on All Types of Cars. But their Nitch in the Market is Lifted Trucks. Including Anything, and Everything when…
I went to Josh after my previous mechanic told me I needed to replace my entire instrument cluster. All the lights on my dashboard were flashing like a haunted house. Josh found that "weird" and decided to take a closer look. He quickly identified the actual part causing the issue—don’t ask me the name, I’m not a…
I love my Miata NB yet somehow 260 Auto Repair is as passionate and perfectionist about my car as I am. Josh tweaks and thinks and fiddles until he is 200% happy with his work on your car before he'll let you take it home. Each suggestion and adjustment he's made has improved my car's performance in ways I…
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 4 | — |
| Engine repair | 3 | — |
| Air & cabin filter replacement | 2 | — |
| Battery | 2 | — |
| Auto engine diagnostic | 2 | — |
| Oil change | 2 | — |
| Transmission | 2 | — |
| Auto engine tuning | 2 | — |
4.8 ★★★★★ 59 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Exceptional service, highly recommended.
Thank you for the positive review, looking forward to working with you in the future
Thanks for taking a look at my car.
Thank you for the positive review, call us if you need anything
Our ONLY auto repair center for over 35yrs now. Josh is the most trustworthy of people to do business with. He is above and beyond qualified and ensures his staff is as well. 260 Auto IS the benchmark for auto repair in Rockland County.
Thank you Bob for the review, It's always a pleasure to work with you, Thank you for the on going support and treating us like family, always at your service
My loyalty says it all. Josh has been my mechanic when he was an employee of the business he now owns. That's an awfully long time. I have the utmost trust in his decisions on repairs and never had a reason to doubt him. The vehicle gets fixed right the first time. A++++ customer experience
Thank you so much for the wonderful review! We are incredibly grateful for your long-term trust and loyalty. Serving you is always a pleasure, and we look forward to welcoming you back for many more years to come.
I can’t recommend enough, Josh is kind and honest, we are lucky to have a place like this in Rockland!
Thank you Lee for the positive review, we are always glad to help the people of our community, we've been here since 1986 and will keep serving our town with the professionalism they have come to expect. we look forward to servicing all your automotive needs.
Josh the Owner of 260 Auto is Terrific. My Family and I have known him for Over a Decade. He's knowledgeable, Friendly, and is Always Willing to Give back to the People within the Community. At 260 They work on All Types of Cars. But their Nitch in the Market is Lifted Trucks. Including Anything, and Everything when it Comes to JEEP Which is how we Met So Many Years Ago. We Trust them with All of Our Vehicles, and You Should feel Confident Too.
thank you Pete for the positive review. It's always been a pleasure to work with you guys and we have always considered you guys family, thank you for the on going support of the shop and we're always at your service.
I went to Josh after my previous mechanic told me I needed to replace my entire instrument cluster. All the lights on my dashboard were flashing like a haunted house. Josh found that "weird" and decided to take a closer look. He quickly identified the actual part causing the issue—don’t ask me the name, I’m not a car girl!—and replaced it. Now my dash works perfectly. If I had gone with the original advice, I would have spent thousands on a new cluster and still had the same problem. Josh saved me a ton of money and fixed the real issue. Highly recommend!
Thank you for the positive review, it was a pleasure working with you and looking forward to serving all your automotive needs
I love my Miata NB yet somehow 260 Auto Repair is as passionate and perfectionist about my car as I am. Josh tweaks and thinks and fiddles until he is 200% happy with his work on your car before he'll let you take it home. Each suggestion and adjustment he's made has improved my car's performance in ways I couldn't have imagined. Josh and his team at 260 Auto have earned my trust and respect over the past two years so I highly recommend this shop.
thank you Keith for the positive review and always love working on your projects
Absolutely the best. Very reasonably priced and a great knowledge of mechanic work. Would highly recommend Josh and his team to future clients.
Thank you Robert for your positive review, it was a pleasure working with you and looking forward to helping you with all your automotive needs
Only place I trust to bring my Jeep, been bringing my Jeep here for years and can honestly say this is the only place to go. Josh always keeps it 100% honest with what needs to be done, recommendations, and what can wait. If you're looking for the right shop to build your vehicle the right way, 260 is the only option. Pay for it once, have it be done right, and be happy!
thank you Billy for your positive review, its always a pleasure working with you on all your automotive needs, looking forward to progress on the Black Rhino project and happy to be a part of the process
Analyzing 6,700,0396.7M ReviewsFor 18,78818.8K Experts
