Analyzing 7,301,5797.3M ReviewsFor 20,69320.7K Experts

Experts Reviews · Company report
26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%94+13.3Replies to reviews 7%98+6.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA

Los Angeles, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #82Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 389 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA is better than 94% of auto repair shops.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA is better than 90% of auto repair shops.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA is better than 100% of auto repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA is better than 94% of auto repair shops.A
94
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA is better than 98% of auto repair shops.A
98

Reviews for your job

Customers hired 26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA for 8 kinds of job.

26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA for steering & suspension repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Steering & suspension repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#99 / 218

All 7 Google reviews tagged “Steering & suspension repair”

Julie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm a very big fan of 26th Street Auto Center. They are always able to take my Land Rover quickly and service it at a very affordable cost. I highly recommend their team!

BatteryOil changeSteering & suspension repair
aimee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been using this station for gas and service since I first started driving in 1982! Love the entire team and feel so safe and well taken care of there. As a woman I never feel like they talk “over my head” and I trust them entirely. They are my neighborhood station and I love them!

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Ben6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Their service has been excellent for the more than 20 years of my going there. Being close by is very convenient. Robert Jackie and Richard are great. Ben

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Lesa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great place to take your car for service and repair. I trust them.

General repairs & maintenanceOil changeSteering & suspension repair+ Punctuality+ Quality+ Professionalism
Dylan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Hands down one of the best auto repair places in the industry. They’ve always been super nice and helpful with all of my vehicles, which includes a suburban, Avalon, 73 maverick, and Subaru wrx. Anything and everything I’ve had done has been with them and it’s always an excellent experience.

BatteryBrake service & repairBrakes+ Punctuality+ Quality+ Professionalism
AndrewLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My VW/Audi suspension was lowered but was really bumpy. My normal mechanic couldn't fix it. Robert Keirstead at 26thstreetauto.com in Brentwood took it on as a project. He researched it with Audi and reset the DCC sensors via the factory so now it recognizes it has a new height. It was not simple but now my car is…

Brake service & repairSteering & suspension repair+ Quality
Sandie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementAuto detailingBattery+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 61%Overpriced 7%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tires46—
Full body wash39—
Oil change30—
General repairs & maintenance30—
Auto detailing19—
Air & cabin filter replacement15—
Car waxing12—
Auto maintenance11—

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