26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA
Auto repair shop · Los Angeles, CA · reviewed since 2012
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%90+21.8Value 14%94+13.3Replies to reviews 7%98+6.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#82 of 348 auto repair shopsiPosition by Experts Score among all companies we track in this category. · better than 77%
4.9★★★★★389 Google reviews · 23 photos
96%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA at a glance
Customers frequently cite the shop's punctuality, efficient turnaround times, and transparent communication as key strengths. Reviewers note that staff often provide honest assessments, avoiding unnecessary repairs, and handle services ranging from tire patches to car detailing with professional courtesy. The only recurring criticism involves pricing, with a few low-star reviews describing quotes for routine maintenance as inflated compared to industry standards.
Google rating: 4.9 out of 5 from 389 reviews (96% five-star).
Reviews on this page: 389 Google reviews (275 with written comments, 5 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 30, 2026.
Service: Auto Repair Shop serving Los Angeles, California.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.
This companyAuto Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA: 94/100 on this factor. Category median: 89.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA: 90/100 on this factor. Category median: 86.A
90
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA: 98/100 on this factor. Category median: 60.A
98
Bar = this company · dark tick = category median.
Star ratings
389 Google reviews we collected
4.9of 5
5 stars37296%
4 stars133%
3 stars10%
2 stars10%
1 star21%
Praise vs complaints
Phrases our text analysis found in 275 written reviews
98%praise
Praise46498%
Complaints82%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
93%fair
Great price1533%
Reasonable2861%
Overpriced37%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude12526%
Quality & results9420%
Speed & response8418%
Would recommend5612%
Price & value5011%
Honesty & trust449%
Communication194%
What customers talk about
We read 275 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The person who helped me was nice and professional.”
“Highly recommend this place to anyone looking for top-quality service and exceptional customer care.”
“They diagnosed a slow leak / torn up tire and were able to replace the tire on the same day.”
“They are extremely reliable and honest and I recommend highly.”
“I can’t in good faith recommend this place to anyone after this experience.”
“Unlike most other auto shops, they will work with you to find the best, most affordable approach to solving whatever issues your car may be experiencing.”
“I moved to LA about a year ago from San Francisco and it can be tough to find a reliable auto shop (especially as a young woman, new to the area).”
“Robert called me just a few hours after I’d dropped off my car, explained the issue and ensured my understanding of it.”
People customers mention
Robert20 reviews
Richard8 reviews
Jackie7 reviews
Brentwood6 reviews
Rover4 reviews
Monica4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired 26th Street Auto Center - Auto Repair & Car Detailing in Los Angeles, CA for 8 kinds of job. Pick one to see what they paid and said.
Aashley2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Great service - thank you guys!
Can't recommend this Auto Center enough.
They diagnosed a slow leak / torn up tire and were able to replace the tire on the same day.
Thanks to all!
Great price
AAlex2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Amazing service and quality! Fast response and the rim looks like new! Highly recommend!
Reasonable priceService not listed
EElena11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Highly recommend this place to anyone looking for top-quality service and exceptional customer care. I will definitely be coming back!
Reasonable price
MMegan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Best place ever. Love their team. Love the vibes. They are quick, honest, kind and efficient. Ask for Claire 😉🦕
Ccharles1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
These guys are the best. They are extremely reliable and honest and I recommend highly. If they can do it, it will be done fairly and if they can't do it they make useful recommendations. I have been using them for service on my Land Rover and Lexus for years.
CCaren2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Friendly , accommodating and efficient . They put air in my tire and scheduled an appointment for the next morning to patch a nail. They quoted 1 hour and were done in 45 minutes
Great service - thank you guys!
Can't recommend this Auto Center enough.
They diagnosed a slow leak / torn up tire and were able to replace the tire on the same day.
Thanks to all!
Price assessment: Great price
Response from the owner · 2 days ago
Thank you for the review, Ashley. We are very happy we could get that tire replaced for you so quickly and get you back on the road. We appreciate the feedback and are glad we could help!
A
Alex Angeledes2 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Thank you for the review, Heather. We are glad that you appreciated our fair, fast service and the clear communication we provided at 26th Street Auto Center. We appreciate your feedback!
E
Elena Ness11 reviewsiTotal number of Google reviews Elena has written across all businesses on Google Maps, not just this one.
Highly recommend this place to anyone looking for top-quality service and exceptional customer care. I will definitely be coming back!
Price assessment: Reasonable price
Response from the owner · 5 months ago
Thank You Elana, We greatly appreciate your kind words and recognition of our excellent customer care and service. We are here for you when you need us.
E
elaine paul1 reviewiTotal number of Google reviews elaine has written across all businesses on Google Maps, not just this one.
Thank you for the review, Elaine. We are glad that we have consistently provided you with incredible service at 26th Street Auto Center. We appreciate your feedback!
M
Megan Murray3 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Best place ever. Love their team. Love the vibes. They are quick, honest, kind and efficient. Ask for Claire 😉🦕
Response from the owner · 2 weeks ago
Thank you for the review, Megan. We are glad that you enjoyed the quick and kind service our team provided, and we will be sure to share your kind words with Claire at 26th Street Auto Center. We appreciate your feedback!
C
charles severs1 reviewiTotal number of Google reviews charles has written across all businesses on Google Maps, not just this one.
These guys are the best. They are extremely reliable and honest and I recommend highly. If they can do it, it will be done fairly and if they can't do it they make useful recommendations. I have been using them for service on my Land Rover and Lexus for years.
Response from the owner · 2 weeks ago
Thank you for the review, Charles. We are glad that we have been able to provide you with honest and reliable service for your vehicles for so many years at 26th Street Auto Center. We appreciate your recommendation!
C
Caren Lettiere2 reviewsiTotal number of Google reviews Caren has written across all businesses on Google Maps, not just this one.
Friendly , accommodating and efficient . They put air in my tire and scheduled an appointment for the next morning to patch a nail. They quoted 1 hour and were done in 45 minutes
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Thank you for the review, Caren. We are glad our team could efficiently help with your tire and keep your appointment on schedule at 26th Street Auto Center. We appreciate your feedback!
S
Steph Atkinson6 reviewsiTotal number of Google reviews Steph has written across all businesses on Google Maps, not just this one.
Had my car serviced this week at 26th Street Auto Center. Terrific experience. Very professional.
Highly recommend!
Stephanie
Response from the owner · 3 weeks ago
Thank you for the review, Stephanie. We are glad you had a terrific and professional experience with us at 26th Street Auto Center. We appreciate your recommendation!
M
Mina PashayiLocal Guide · 30 reviewsiTotal number of Google reviews Mina has written across all businesses on Google Maps, not just this one.
Let me preface this by saying that my dad was a car mechanic, so I know what fair pricing looks like. Unfortunately he passed away a few years ago. I called 26th Street Auto Center for a standard tire patch quote and was given a price of $79.00. This is outrageously inflated for a routine fix. Quoting rates like this takes advantage of customers. I recommend looking elsewhere.
Price assessment: Overpriced
Services: Tires
Response from the owner · 3 weeks ago
Hi Mina, we are sorry to hear that you were unhappy with the quote provided for your tire repair. Our tire repairs are not basic as it requires removal of the tire from the rim and takes about 30 minutes to be performed. We do not do old school tire plugs which is what you may have been thinking of for the pricing. We take feedback regarding our pricing seriously. Please contact us directly at (310) 746-4737 if you would like to understand more.
