Gary Colombo3 reviewsTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service from Superperformance as always!
Superformance Foreign Auto Repair
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%40+2.8Craft & service penalty93−0.7Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#109 of 348 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 69%
4.9 ★★★★★ 638 Google reviews · 24 photos
97%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
43%reviews answered by the owner
Oct 2026latest review
Superformance Foreign Auto Repair at a glance
Customers frequently cite the shop's expertise with European vehicles, transparent communication, and fair pricing as primary reasons for their high ratings. Many reviewers note that staff members avoid unnecessary upselling and provide detailed explanations for repairs. However, a minority of low-star reviews describe significant issues with unresolved mechanical problems, unexpected price increases compared to initial quotes, and a lack of responsiveness to customer inquiries.
- Google rating: 4.9 out of 5 from 638 reviews (97% five-star).
- Reviews on this page: 638 Google reviews (478 with written comments, 13 with photos).
- Owner responses: the business replied to 43% of reviews.
- Most recent review: October 29, 2026.
- Service: Auto Repair Shop serving Los Angeles, California.
Data from Google, last updated November 1, 2026.
Score profile vs other auto repair shops
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Superformance Foreign Auto Repair: 96/100 on this factor. Category median: 89.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Superformance Foreign Auto Repair: 94/100 on this factor. Category median: 86.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Superformance Foreign Auto Repair: 93/100 on this factor. Category median: 99.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Superformance Foreign Auto Repair: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Superformance Foreign Auto Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Superformance Foreign Auto Repair: 40/100 on this factor. Category median: 60.C
40
Bar = this company · dark tick = category median.
Star ratings
638 Google reviews we collected
- 5 stars62097%
- 4 stars81%
- 3 stars20%
- 2 stars00%
- 1 star81%
Praise vs complaints
Phrases our text analysis found in 478 written reviews
- Praise94398%
- Complaints212%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price5637%
- Reasonable8959%
- Overpriced11%
- Not sure43%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude19220%
- Quality & results16817%
- Honesty & trust15516%
- Speed & response13914%
- Price & value13013%
- Would recommend10010%
- Communication808%
What customers talk about
We read 478 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Superformance is knowledgeable, fairly priced, and, most importantly, trustworthy.”
“…harged at fixing my issue called me, his attitude was irritating and arrogant just like I did something wrong first.…”
“Great service, I also go here for oil changes and tune ups.”
“I took it back 4 or 5 times and they never fixed it, kept claiming that it was fine.”
“The team is knowledgeable, dependable, honest and will advise on options.”
“They were able to look at it promptly, give me an estimate, and keep me updated on the condition of the car throughout the repair process.”
“They are fair, honest, professional and do great quality work.”
“I've never felt overcharged or taken advantage of here.”
“I am Highly recommended to anyone who needs reliable and dependable service, please come and see them.”
“I’m not recommend this place.”
“Devon always kindly explains my options and answers any questions I have.”
People customers mention
- Devon 39 reviews
- Johnny 19 reviews
- Alex 15 reviews
- Porsche 11 reviews
- Mercedes 11 reviews
- Tom 9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Superformance Foreign Auto Repair for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Troy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Superformance is knowledgeable, fairly priced, and, most importantly, trustworthy. I recently purchased a 20-year-old Porsche 911 and brought it in for an oil change. One potential indicator of engine failure on this model is metal debris in the oil filter. Before I could even ask, Devon offered to cut open the…
Oil change
Fred9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
I had a battery issue and they were able to fit me in. Great service, I also go here for oil changes and tune ups. They know BMW’s!
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Took great care of my Jaguar F-type. Fixed an unrelated issue with out charging me.
Oil change
M5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
The team is knowledgeable, dependable, honest and will advise on options. They treat you like family.
Great priceTransmissionElectrical repairAir & cabin filter replacement
Peter8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★
As they’ve been every time I have been there, and since I bought my 2016 Boxster S (used), the team at Superformance is reliable, trustworthy and straightforward. This time they repaired recent damage from an accident. Fantastic work in less than the expected time.
TiresGeneral repairs & maintenanceAuto engine tuning
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★
Have used Superformance for years for my Porsche. They are fair, honest, professional and do great quality work.
Great priceTiresGeneral repairs & maintenanceOil change
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 96 | — |
| Oil change | 66 | — |
| Brakes | 45 | — |
| Auto engine diagnostic | 44 | — |
| Auto maintenance | 40 | — |
| Electrical repair | 33 | — |
| Tires | 33 | — |
| Engine repair | 29 | — |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 638 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Troy McLaurin4 reviewsTotal number of Google reviews Troy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSuperformance is knowledgeable, fairly priced, and, most importantly, trustworthy. I recently purchased a 20-year-old Porsche 911 and brought it in for an oil change. One potential indicator of engine failure on this model is metal debris in the oil filter. Before I could even ask, Devon offered to cut open the filter to check for metal pieces. That proactive attention is just one example of how knowledgeable and customer-focused the team is. Superformance is where I'll take my 911 from now on.
- Services: Oil change
Fred Hirz9 reviewsTotal number of Google reviews Fred has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had a battery issue and they were able to fit me in. Great service, I also go here for oil changes and tune ups. They know BMW’s!
Response from the owner · 4 days ago
Appreciate you Fred...thank you for your trust and business
Jeff Davis9 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTook great care of my Jaguar F-type. Fixed an unrelated issue with out charging me.
- Services: Oil change
Response from the owner · 5 days ago
Thank you Jeff we appreciate you and your business
M Lumpkins5 reviewsTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe team is knowledgeable, dependable, honest and will advise on options. They treat you like family.
- Price assessment: Great price
- Services: Transmission, Electrical repair, Air & cabin filter replacement, Tires, Auto battery replacement, General repairs & maintenance, Auto engine tuning, Vehicle Inspection, Brakes, Auto maintenance, Oil change
Response from the owner · 5 days ago
Thank you very much we appreciate the trust you and your family have put in us all these years.
Craig Newlands3 reviewsTotal number of Google reviews Craig has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDevon is always great.
- Services: Auto exhaust system repair, General repairs & maintenance, Electrical, Auto exhaust system replacement, Auto maintenance
Response from the owner · 5 days ago
Thanks Craig appreciate you and your business always
Peter Glassman8 reviewsTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAs they’ve been every time I have been there, and since I bought my 2016 Boxster S (used), the team at Superformance is reliable, trustworthy and straightforward. This time they repaired recent damage from an accident. Fantastic work in less than the expected time.
- Services: Auto body & trim repair
- Services: Tires, General repairs & maintenance, Auto engine tuning, Brakes, Oil change
Response from the owner · 5 days ago
Thanks Peter we appreciate you and your years of loyalty.
Jeff Kirshner7 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAttentive & responsive. and friendly.
- Services: General repairs & maintenance
Response from the owner · 9 months ago
Thanks Jeff appreciate you and your business
Kevin Delijani2 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleCourteous staff, fair pricing.
Response from the owner · a week ago
Thank you Kevin we appreciate you entrusting us with your business
Paul Keller3 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat job, as always!!!
Response from the owner · a week ago
Thank you very much we appreciate your family and your business
Business details
- Address: 2316 Cotner Ave, Los Angeles, CA 90064
- Phone: (310) 445-2314
- Website: superformancela.com
- Service area: Los Angeles, CA